excellent experience - first time- loved the office set up . Very pleasant and informative staff.read more

Terrible service - Warranty really is not good. They ream you - Do not go there ever.....read more

I have been a patient of Dr. Sika for 24 years. He is an excellent physician and the only reason I…read morestayed with this practice as long as I did. I had an appointment scheduled 9 months ago and confirmed it when I received a text reminder on December 27. Today, I drove 40 minutes each way, arranged childcare for my 2- and 4-year-old, and arrived on time--only to be told I did not have an appointment. The front desk staff rudely and repeatedly told me that her manager "called and canceled" my appointment on January 6, 2026 at 3:30 PM. I received no phone call, no voicemail, and no written notification. I even checked my phone records through my service provider, which confirm no incoming call at that time. Despite this, the staff member continued to insist that the call was "documented in the system," with no apology and no effort to resolve the situation. This resulted in over 1.5 hours of wasted driving, unnecessary childcare arrangements, and a completely avoidable disruption to my day. Dr. Sika is excellent--but this office's front desk staff and scheduling practices are unprofessional and unreliable. After 24 years as a loyal patient, I will never return to this office. A practice that cancels appointments without actually notifying patients--and then treats them poorly for showing up--is not worthy of anyone's time.

Phenomenal group of doctors. Been a patient for 65 years, 4 eye surgeries. Their group of doctors…read moreare the best of the best!

The staff, Dr. Z And Dr Soto are kind and helpful. And I love the new interior remodel.read more

I have been coming to this practice since 1988, before it was in this current location and well…read morebefore the current staff. Yesterday my husband and I had appointments with Dr. Zivkovic for the first time. She was very thorough, friendly and welcoming. It was a pleasant experience. The entire staff is very efficient and friendly. We highly recommend this practice.

This is a place of great care with very professional service. Dr. Clemens is excellent. I highly…read morerecommend Alessio Eye MD.

Exams and procedures for cataracts are fine. The problem is that patients are expected to sit in…read morethe lobby for 2 hours waiting to see the Dr. Many of the patients waiting, are seniors. It's ridiculous to have to wait that long for an exam and the reception staff doesn't do much to move things along. Dr Alesia is also He a bit aloof in his interactions with patients.

Eye exam. Appointment on time. Wonderful people and Dr. I'm staying with them for long time…read more Thank u Albert

For years, I have been a customer of Distinctive Eyewear and chose their services over any other…read moreeye specialist due to their high standards for eye care as well as their customer care. The staff at Distinctive are professional, efficient and provide helpful information as well as educational information with each visit. In the past, I have visited both Dr. Mentessi and Dr. Orehek and both take time to explain each part of the exam process and share results carefully, always with time for any questions that I might have. I love the selection of frames and the team at Distinctive Eyewear lets me know that I am important, as they walk me through the entire process from my exam to choosing frames, lenses and adjustments at time of pick-up. Each time I visit Distinctive, I leave knowing that my eye care is in excellent hands. I am thrilled to have them in our community!

if you can get the eye dr. to call you back that would be a plus, the front desk knew I had been…read morecalling for awhile. I would not recommend them at all for customer care. Even a one rating is too good.

Dr. Angelina Cerny is excellent. The office is state of the art and gives you a great feeling that…read moreyou are treated with the best care for your eyesight. Very satisfied with their services.

Extremely surprised at the positive reviews. It's possible my experience is not the norm, but it…read morewas very stressful. Was not able to schedule a flow up. The doctor would not answer any questions. The person who helped me select frames was not polite and acted like I was stupid when I asked basic questions about pricing and my insurance. Receptionist was rude on the phone. They also took a 5 day vacation for Labor Day? Will absolutely being making the switch back to my family optometrist and make the hour long drive as it was clearly worth it. Hoping this is not a normal experience. I have never left a negative review at any doctors office before in my life. The experience was that bad.

While I really do like Dr. Dowd and his staff at the office, the care I receive from the doctor as…read morewell as the convenience of location, I can only give 2 stars. After eye exams are complete, you are required to make payment before you leave. I questioned why it would not go through my insurance, and was told I only have a co-pay. Flash forward two weeks later, I received my insurance claim showing what they covered and how much I owe out of pocket. A difference of $105!!! Huge difference!! I call the office to question that and was referred to another number for billing questions. I was told they had not yet received the payment from my insurance and I could call back in a week or so if I didn't get my reimbursement. A second call to billing 3 weeks later, I was told they have not received the insurance payment and to call back in August (a month and a half down the road, my insurance sent them a check 5/26). I questioned why the office made me pay all upfront without sending to insurance and was told that some office staff don't know how to collect. So easy to take the money from the rip, yet a long and winded process to get my money back! My advice is if you want a good eye doctor, go see Dr. Dowd but DO NOT pay all upfront or you'll be in hounding them for a refund.

I enjoyed my eye exam and it was so much better than expected! The women who did my exam was so…read morefriendly and helpful! The speaking remotely seeing my results was very nice! I enjoyed my eye exam and her ability to help me was perfect!

Terrible place bad attitudes lazy people especially the guy name Henry very disrespectful no help…read morewith picking out eyeglasses he want even measure for a new frame un inviting atmosphere if you pay in cash in takes a month to get refunded and its by check the other ladie that sits at the desk don't give a care either just want the money don't care a bout you getting a decent pair of glasses or your time beware!

Highly recommend!! Everyone at the practice is extremely professional, knowledgeable, kind, and…read moreefficient. I had a routine eye exam and selected frames afterwards. My visit was fantastic from start to finish.

Polite employees, good selection of frames. I needed prism glasses and the lens service they use…read morewere very prompt with turn around time.