First thing's first, I love the maintanence here. We needed our dryer, our dishwasher and our spare…read moreshower water temp knob fixed and each was fixed same day. They don't give you any grief about it either, they're happy to help. There are some lovely tenants here. It's nice. There are families here too. Everyone keeps to themselves and are mostly quiet. As for a few of our neighbors here, they seem to have signed a different rental agreement than we did...I'm pretty sure it states that if noise you are making in your own unit is audible in a neighboring unit, you are being too loud and is unacceptable. I believe it says that there is no smoking in the units as well. Both of our downstairs neighbors are problematic. One has a sound system that he likes to use at all hours of the day and even as late as midnight on a couple occasions. I have called about this issue and was given attitude by the front desk as if we don't pay money to live here and have a right to complain about our neighbors being a nuisance. Our other downstairs neighbor smokes weed in his apartment. Every time he smokes in his unit, the smell comes up the shared wall (our master bedroom and master bathroom wall) and makes it smell disgusting in both those rooms. And all I was told when I called in to complain about this was "I've been by there a few times and have never smelled anything, but we'll give him a courtesy call." I can name two other units where I've SEEN someone smoking weed (a bong sitting in your window sill while you're hacking a lung up with music blaring and standing outside your apartment just give it away) and smelled it too so there was no mistaking it. All I ask is that the front desk cut the attitude and do something when asked to assist in resolving an issue that rightly needs to be dealt with. Our rent is going from $925 to $1100...that's a huge jump in rent that honestly, we can't budget for, but they need their money I guess... Also, there's a homeless man that somehow manages to get into the gates and digs through all of our dumpsters. The police have come by a few times but he still comes almost every night. So taking the trash out at night is definitely out of the question after he scared the daylights out of me standing IN the dumpster I was trying to chuck a heavy trash bag into. I'd take my rent money elsewhere if at all possible.

My husband and I came to live at the Fountains due to a job transfer 2014. We didn't know the area…read moreso we rented the apartment site unseen. This was the best decision that we ever made. We loved living here great friendly staff. Maintenance requesting are taking care fast. Grounds are kept clean. Great amenities (pools, Jacuzzi, Gym, tennis courts. Quite and peaceful. I loved and enjoyed my time living here and just recently moved due to my husband and I buying a home nearby or we would still be living here and loving it. I highly recommend The Fountains.

Avoid this place! Been here for over 3 years and really had no issues until moving to another unit…read more Upon move in we found out that the stove doesn't work properly to even boil water; the stove top coil also exploded and put a hole through our stainless steel pan also burning my husband's hand. The washer leaks water on the floor, dryer makes this crazy sound, cockroaches found on a weekly, shower caulking is cracked, you can't have the microwave on and the toaster going at the same time or the electricity turns off lol, paint splattered over countertops/toilet handle/towel rack, inside of the dishwasher is rusty, and the list goes on. I wish I was making stuff up cause there are so many things that are wrong here. At first, I wasn't too concerned cause maybe mgmt/maintenance had a lot on their plate and just didn't work on the unit thoroughly before move in. So I put in maintenance requests thinking that they'd come out and just fix the issues without a problem. Not only did they take forever to come out but also poorly fixed things and labeled it "normal" to still have a stove that exploded and doesn't boil water or a dryer that is squealing. They haven't even fixed a quarter of the things I've asked and it's been almost 2 months since move in. TLDR: Property is getting old and management is doing a poor job of upkeep. If you're looking for newer or updated apartments, just spend the extra dollar and go somewhere else.

This place is a hidden gem :) Michelle, the property manager, was very responsive and helpful…read morethroughout the leasing process. Our move- in went smoothly and we are loving the property so far. The new company that owns these apartments is extremely on top of their stuff, and it's refreshing to see staff doing general upkeep and maintenance frequently. The pool and grounds are maintained very well. The exteriors of the building are brand new and have a very appealing design. It's nice to just sit outside and enjoy the property. The apartments themselves are BEAUTIFULLY renovated. You can tell it wasn't a cheap paint and polish - the units themselves have had a lot of TLC poured into them and are very modern! Upstairs units have vaulted ceilings but downstairs units do not. The only potential downsides for some people might be the thin-ish walls and parking situation. With it being an older building, the insulation isn't as great as brand new buildings meaning you sometimes hear doors opening/closing, vehicles pulling up, and people walking outside. This is completely normal in my opinion for this style of apartment, though! For parking, you get 1 assigned spot but if you have more than 1 vehicle you have to find parking in limited unmarked spaces or park along the street. This hasn't been an issue for me so far, but others have said it can be sometimes.

They had a lot of entertainment as far as playing poker playing all kinds of games, card, games,…read moreboard games, and we do have entertainment, piano, players, singers country, western rock 'n' roll whatever it's good music for everyone but there's always something to do and a lot of nice people to deal with

My tour at Lodi Revel was informative. The place was clean with an open floor plan in the community…read moreareas. They have an indoor salt-water pool and a movie theater. There are 2 restaurants with made to order food plus a full bar. There are multiple daily activities.

Andrea is a true professional and I would highly recommend her in all aspects of property…read moremanagement.

Amazing service. Very friendly, professional, and knowledgeable in her field. She's reasonable,…read moreresponds, quickly and is very efficient!!

Anthony Rick and Saar are amazing.Whaen there is a problem they're always get things done in a…read moretimely manner. Love them all.

Absolutely love living here! All office & maintenance are so so nice! Manager Saar is awesome,…read morefriendly & quick to handle any issues! Maintenance crew Anthony is very efficient & quick to fix any problems!

I really enjoy living here. I've been living here for about two years. Yes it's not the most high…read moreend apartment complex but we've never had any issues. We feel safe, there's a lot of young families, Management is responsive and friendly & neighbors are respectful, the only downside is parking can be a pain, you do get your own designated spot but any additional parking is first come first serve and it's on the lot is on smaller side but never had any issues parking outside the gate.

Lived here two years. This is not the safest area. Lots of homeless going in and out, cars getting…read morebroken into, and porch pirates. I'd look somewhere else

I find it funny that you only addressed the paperwork in your response. Your management company…read moretook over years ago, and I had already filled out paperwork and had been approved. To have to requalify for a home we lived in for four years and being told we couldn't be placed in front of other people for the home, how could we not move. The way you treated us, retaliation was expected and exactly what did happen. Although you cashed my checks without batting an eye. As far as calling, I have called over 10 times as stated in the first review and no one has ever called me back. This place sickens me because the first people we rented from were amazing people and cared about their Tenants. The owner Tony really messed up when he moves to you. Renters BEWARE. I know rentals are hard to find but stay away from this place.

Customer service sucks!! Davina Cortez is so rude and…read moreunprofessional . If shes not in the mood to talk and communicate then she need to find different job ! Hanging up in faces is unprofessional but what's more unprofessional as she said " I'm not in the mood to talk "

HORRIBLE HORRIBLE HORRIBLE CUSTOMER SERVICE…read more I called to inquire about the ad I seen online. The manager answered the phone. She was very rude. Kept cutting me off would sigh if I ask questions about the apartment. Absolutely did not feel welcomed at all. not wasting my time or gas

I'll start by saying that this is a great starter place to live! It's a gated motel style apartment…read morecomplex with a pool and inner courtyard. Pros: * Pool * Courtyard * Gated * Safe area * Parking spots for your car(s)! * Easy freeway access * Less than 5 minutes from Grocery Outlet... * If anything needs fixing in the apartment, they try to do it ASAP. * Rachelle, our apartment complex's current manager, treats you like an actual person! She wants your apartment fixed just as much as you do! * BRAND NEW Laundry room! Everything is 100% updated and we use them often. Never had a problem since the update. Cons: - Probably needs updated plumbing. My apartment got flooded once, and a few more water problems after that... - Can't send any packages/food delivery to your apartment unless the shipper has a key. You'd have to sit out front until they arrive because a lot of people don't know about the gates around the side/back. - A/C kinda sucks in these apartments. It's just a single wall unit that blows through the house, so the furthest spots barely ever get cold enough. During the summer, it's waaay too hot even with a fan. Be prepared to pay quite a bit for electricity. * I can hear my neighbors when they talk loud. No idea if they can hear us. Overall, I'd definitely think it's worth a four star rating. The only thing that might be a problem for some people is the amount of space and the A/C. There were parties but there's definitely none anymore. Our manager, Rachelle, got rid of them quickly. It's a nice quiet little place!

I have lived here for 5 years. Blessed to live by the pool. DOG FRIENDLY ! Not 55+ The property is…read morewell maintained. I really enjoy living here still.

No problems to speak of yet. Little trouble with extra parking spaces for guests with out a little…read morewalk but still no complaints. One of the best property managers I have ever met, super friendly. All the neighbors are really nice and the property is very clean and quite. I'm happy and if any problems come up in the future I'm sure we won't have any problems having them fixed right away. Your home is only as good as you make it, make it the best it can be.

This is by far the best apartment complex ever!! The staff is excellent, always available,…read moreprofessional, friendly and helpful!! The grounds here are beautiful and always well kept. It's very quiet here, no problems with neighbors they are all so friendly!! I also love the fact that it's gated for safety so I'm never worried about my darling "treehouse " (second floor apt.) or my car and my elderly Mom has a place here too so I know she is safe. Lorena the manager and Hugo and Carlos the maintenance guys keep an eye on Mom and always help her with groceries or anything, they have such concern and compassion for everyone here!!

I've lived at the complex for the past 4 years and couldn't have been any happier with my…read moreexperience. From the property manager Lorena, to Hugo and the maintenance team, they have met all my expectations. The property is clean, safe and well taken care of. Any issues (which have been very few) have been handled with professionalism and urgency. I highly recommend Sand Creek for your next place for temporary or permanent residency!!