This community is a most see. If you're looking for a beautiful, welcoming and clean place to…read morelive. There is a lot in the surrounding area to see and do.

Beautiful apartments with amazing Utilities. The management and leasing team help make…read moretransitioning to your new home smooth & easy.

The place is organized and quiet, but definitely the office staff is very rude. Miss Liliana did…read morenot have the patience to answer a question I had from the first moment was her speech was with altitude and rude.

maintenance Are so terrible 100% don't recommend to rent here…read more Just move to the first day and the apartment have a lot pain in the floor , on the kitchen a green thing that is disgusting we asked to replace that but they don't do none about it. We as about to replace the dryer cause it's no working properly not even repair or replace. just disappointed with this place.

Expect a new maintenance issue to come up every single month. For me it was the water leak in the…read moreceiling first, next the leaking fridge that caused all of my frozen food to melt, then it was multiple plumbing issues. This month is a broken ac during July. I've spent the past two days begging them to fix my ac as the temperature has been consistently 90 degrees outside and it's 80 degrees in my apartment. No communication, no answers, nothing. I wonder what next month's issue will be! Side note: the pool is constantly closed without any prior communication. Valet trash service comes 30% percent of the time otherwise you can expect your trash to be left out all night and get charged $30 every month for fun.

Be aware , if you go talk personally to them about your upstairs neighbors being loud jumping…read morerunning stomping till 2am .nothing going to happen when u complain . My spouse went to talk and basically Said we have to suck it up . Here as you can see in the photos i guess my upstairs neighbor don't have a trash can and could throw there trash infront of my porch and nothing happens as usual. Management knows about the trash but nothing happens . Everyday new trash gets thrown.

Don't live here. It looks so wonderful at first, but you quickly learn that this place is a facade…read more From pests and struggling terribly to get pest control out to the unit, to Jean in maintenance who breaks things he is supposed to be fixing, having nasty A/C fluid explode everywhere in our bedroom dirtying and staining our walls, carpet and personal belongings (and of course they never did anything about it), bird feces all over the breezeways, a leasing team that does not care about its tenants in the slightest. The only communication I have received from this office was when I first moved in and now that we have given our NTV. That's the only times they wanna talk to you is when they want your MONEY! This place sucks. Run away as fast as you can.

I have lived at Highlands at Sugarloaf for 9 years. I love my apartment and my neighbors are…read morepleasant. It is a peaceful community and I couldn't imagine living anywhere else is Gwinnett. The maintenance team is quick to handle work orders and the office staff is very professional. I love the ease of getting packages via the resident locker system. I highly recommend this community if you are looking for a great place to call home.

I tried to avoid reviewing this apartment but honesty is always best. I am currently still here and…read morevery very desperateLu want to leave. what started as a beautiful summer as very quickly become extremely sad and depressing since moving to Whitby apartment complex . it is definitely the glass house effect , what you see is far from what you get . is so noisy every day there is banging above you head then you're told they can only address noise after 10pm but it is noise day and night and nothing is done . There are lots excessive amount of people in the shared areas at loud volume quite often ; there is simply no peace living here every day that ends I am thankful as it means each day that ends takes me closer to my move out date which much too far away at this point I am feeling extremely depressed having made the mistake of moving in at Whitby apartments 2026 has indeed become very dark...Dog poo everywhere, so called minor un-accompanied guest every where and the flooring between apartments is simple defective we may as well lay out in the carpark and have people walk on our heads. The hallway doors slap very loudly all night every night I am in tears writing this review I hate living here...wish I had taken pics of the dog mess right on our patio to show but I'm sure there will be plenty opportunities...

"Beautiful community, conveniently located near great shopping, restaurants, and entertainment. I…read morelove that it's close to Alexander Park and Scenic Highway. I also loved working with Kierra! She is incredibly kind, patient, and knowledgeable. She took the time to walk me through every detail, answered all my questions, and made the entire process feel easy and stress-free. Her positive attitude and genuine care for people truly stand out--she's not just helpful, she's a joy to work with."

I just want to keep it brief.... lol because no compliment changes anything in this place! No…read morematter how many times they attempt to apologize! How can a place that costs more than anyone go through the winter and if problems arise with the pool just leave it until when summer gets here not be opening the pool?? The pool is always a problem and rarely is it open during summer. We are already approaching July and still the pool is closed??? They don't even communicate with us explanation as to why they don't have it opened!! The pool is closed more weeks than the weeks it's open! If you want to enjoy poolside relaxing weekends or when you've worked all day... FIND SOMEWHERE ELSE!! Parc980 is a joke!

I rarely leave negative reviews, but I feel it's important to share my experience. From the very…read morebeginning, my move-in was disappointing. I arrived around4:30 pm on move in day due to Georgia traffic (check in time was 3:30), but didn't receive my keys until 6:30. During the walk through, I felt rushed, cause the leasing agent seemed anxious to leave. And one of the maintenance workers even asked if she was supposed to be leaving at 6:30 And she replies to him "yep supposed to be off now!" That made the whole process feel rushed and unprofessional, and I wasn't given a chance to thoroughly inspect my apartment. Unfortunately, the issues continued. The unit was not truly move in ready. We experienced plumbing problems such as clogged drains and sink issues. And there were ongoing pest concerns. To be clear, I understand bugs can be more common in Georgia, but repeatedly finding earwigs, especially in my daughter's bedroom, has made me constantly anxious and uncomfortable in my own home Or at least what we should be calling home. Communication has also been a major frustration. I've sent emails about these issues, and many have gone unanswered. And even when a request can't be accommodated, a simple acknowledgement would go a long way. Instead, being was I-I received a text complaining about boxes outside my door while I was literally mid move. It felt unreasonable to receive a complaint before being given a reasonable opportunity to finish unpacking and disposing of everything. A new move is supposed to be a fresh start instead, my experience has been stress, maintenance issues, pest concerns, and poor communication. I honestly can't recommend this property based on my experience.

I lived at Windsor Sugarloaf for over 2 years and I'm happy to share my experience…read more Staff - the management team (previous and current) are professionals and seem to genuinely care about the residents. Parking - parking is generally not an issue but if you park between the building and the massive construction your car will be covered with soot every day. Parking lots were repainted last year and is billed monthly (see fees). Walking - this was one of the main selling points for me. The circular track that surrounded the green space has been destroyed so that an eye center can be built. Now the sidewalk ends in front of our property and creates issues with no sidewalk. Value - just like many places, the rent here is close to $1800 for a small 650 sq ft apartment. My rent was $500 less when I moved in and was raised every renewal. Fees - do not rent here without obtaining a fee sheet. You pay a monthly fee to park, to access amenities, for common area upkeep and common area utilities and also for trash pickup. These fees are mandatory and in addition to rent. Privacy - the layout provides a sense of privacy if you have the right u it on the right floor. Entry level (first floor) is best b/c you're on a slab, no stairs and your deck is raised. Find a unit with a 1 as the 2nd number. Safety - I felt safe living at Windsor Sugarloaf. The people are friendly and many have dogs. I never had a bad interaction with anyone in over 2 years. I had several packages disappear but believe that was likely a wrong address issue. Common areas - these are mostly underutilized from what I saw. The pool and gym are immaculate and maintained. The pet area had a complete makeover and is great for socializing dogs. Not so great - Be prepared for all manner of inspections. I had no idea there would be so many people coming into my apartment on a consistent basis. 3 fire inspections in less than a year, air filter change, light bulb changes, fridge filter change, smoke alarm inspections, dryer inspections etc.... I had people come into my apartment whether I was home or not at least every other month. This may be a concern for people living alone, with pets or if you're used to privacy. I recommend Windsor Sugarloaf as a family friendly rental option. The construction is an eyesore and the loss of the beautiful green space between the complex and the street is unfortunate and may be a factor for some people. There is an abandoned (yes, abandoned) building next door that used to house seniors with memory issues. No idea what will happen there but pay attention because that building connects to the complex via the back gate and walkway.

My experience dealing with Windsor-Sugarloaf has been good. I am pleased with the customer service…read moreI've received. Tia doesn't miss a beat either. She's professional, friendly and prompt. Thanks to the entire Windsor-Sugarloaf team for your efforts - they've been greatly appreciated!

I checked on booking a room and was told 250.00 dollars a week plus 50.00 dollars deposit, I asked…read morewhy the sign outside had $179.00 weekly and was told it was wrong that the price was $189.00 weekly, well, she had just told me $250.00 weekly, so, again I questioned the price. At this point she said it was because of tax on the room, well tax is only 6% so that didn't make sense. anyway she said if I stayed over 90 days the room would be $189.00 weekly,well, what happened to the tax? It sounds kind of shady!! I asked what was furnished, she said no towels or tissue paper for bathroom, room cleaned once a week. She said you can buy rolls of toilet tissue for $1.00 a roll.They advertise fully furnished hotel accommadations, I really think this should be brought to the attention of the better business breau.Take your chances!

Stayed here years ago (2012-2013) because for the simple fact that I had no where else to go at…read morethat time. Still to this day worst experience I've ever had. Guy in the room next to me literally committed suicide

Bug infested and management couldn't care less. Took care of the problem myself as my expense. Then…read moreafter two years I am told I have to move for renovations. Cost me a bundle to move but glad I did I am now in The Asher a well maintained much larger unit at less rent. Security cameras everywhere.

Do not move here. I encourage everyone who has a bad experience with this property to report it…read moreeverywhere! We must warn people that the staff, especially Lisa do not care. Please believe the negative reviews and notice how they pick and choose who and how to respond to. This place truly is infested with insects as others have mentioned. I am one of many residents that they chose to not allow to the lease to be renewed because they wanted to renovate the apartments. We honestly put up with the issues in the apartment unit we stayed in for years and was intending to move out eventually, but the way they went about it was wrong towards me and so many other tenants. They overcharged us during move out despite us cleaning the units and any damage we visibly patched showing the effort we made and yet they bluntly lied during move out inspection and when we tried to dispute it they refused to make any changes. It was a shady business practice to jack up rent leading up to the move out and inflating the process during the move out inspection knowing the true reason they did it was to put that money towards the massive renovations they did on the units. I personally know the tenant who moved into our unit and the entire unit was completely renovated. You have been warned and don't be shocked if they end up responding to my review denying and coming up with false accusations to cover up their lies and mistreatment of residents.