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    The Velo Shop

    4.1 (9 reviews)
    Closed 10:00 am - 5:00 pm

    Services - The Velo Shop

    Bike repair and maintenance

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    10 years ago

    Great service at a very fair price. Solved an intermittent problem when promised. Highly recommended!

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    Indian Valley Bikeworks

    Indian Valley Bikeworks

    (14 reviews)

    $$$

    Avoid this Terrible place at all costs!…read more I take my bike in for its' "free" lifetime annual tune up with an intermittent problem with the front brake in June 2020 and just got it back today. At that point they told me it was probably a sticking caliper and they would clean it up. I receive a call about a week later that my brakes "are leaking like a sieve" (they are hydraulic) and needed a complete brake system replacement that would cost in excess of $350. They stated that parts were in stock and would be done in a week. A few weeks go by and I call and come to find out that the brakes weren't in stock and are on back order. Today in late September 2020 I receive a call that my bike is ready. I come to find out that they admit to having someone work on it that didn't know what he was doing. This person probably left some sort of solvent that marred the brake handles and took off the paint and let it sit for over 3 months for parts to come in. The brakes just needed cleaning and there were no leaks. They cleaned the brakes and 3 people including the owner, Bill test rode it. They all were very sorry that this happened. So instead of me making a big fuss about the damage they had done, I accept it and was just about to leave and was told that I owed them $20 per wheel for the cleaning. Really???? I know if I owned that business I would have delivered the bike to my house with a huge apology for their gross incompetence! Instead, they chose to nickel and dime me and meanwhile I lost a complete summer of riding my bike. This was not my first bad experience with them either but I felt the need to warn the general public of what to be prepared for when you walk into this place. Never Again!

    I went in to this bicycle shop to augment my wife's bicycle. The salesperson (owner?) immediately…read moretried to upsell me a new bicycle, but I continued undeterred. I noticed that all the employees in the store were maskless. I said "Friend, would you mind putting on a mask? My wife has a health condition - cancer - and is immunocompromised." He said "No, I have a health problem too and can't wear a mask." I said, "What? None of your employees are wearing masks either. They have health problems too?" He said, "Yeah, healthiness." I said "Give back the bike" and dashed from his store. Doesn't seem like a place with a viable business plan. No mask, no money. Give this store a hard pass and go to Perkiomen Bicycles - very close by.

    The Velo Shop - bike_repair_maintenance - Updated May 2026

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