Had a fantastic experience today buying a bike as a Christmas present for my daughter. The staff was terrific, very knowledgeable and friendly. I do not know much about bikes and they helped me to get the right one for what she needed. Not the most expensive but the right one. I would recommend Saucon Valley Bikes to anyone looking to get into the right bike for them. read more

Good bike shop!! They have repaired a couple bikes for me and were reasonably priced and helpful!

Seems like the shop has really gone downhill under new ownership. Abrasive and unwelcoming owner, almost like you're a burden to buy their things. Easy to just go to one of the better shops in the area. read more

Before going to the store I read through all of the comments/reviews here. My experience was fantastic. I purchased a new Giant road/gravel bike. Jay was extremely helpful. He set up my new bike with the add ons I requested. We had a nice conversation about bikes and other topics. I am extremely happy with my purchase. This new bike replaced a bike I purchased and returned to another store. Jay provided expert advice and skill while setting up my new ride. Thanks to Jay and Joel. read more

This shop has great bikes and accessories. However, my last experience there left a bad impression and I will not be back. The girl working that day was helpful at first but became very condescending the moment I asked her a question. She spoke to me and my girlfriend like we were children, just because I dared ask her to explain something. While mountain biking may not be my sole purpose in life (it certainly seemed like it was to her), I can guide my patronage to more helpful bike businesses in town. read more

Just moved into the area and made a decision to purchase a hybrid bike. Staff was really helpful and they had a decent selection for what I was looking for. Can't beat the convenience from where we live as well for service. read more

I got the Explore E+2 GTS (v.2021) back in February of this year but didn't have a chance to ride it until this past weekend. So far, I've put 24 miles and can't wait to ride more. I had a traditional hybrid that I purchased back in 2012 but had difficulty riding it due to health concerns and couldn't keep up with my wife. Fast forward almost 10 years and now I got an Ebike which now allows me to enjoy riding a lot more. I feel I made a great choice with this bike thanks to knowledge and friendly staff at Saucon Valley Bikes. Steve was there to answer all of my concerns in person and via email as well as the rest of the team working there. I was really glad that they let me test the bikes since it's quite an investment but I can't recommend this place high enough. Thank you! read more

Saucon Valley Bikes - Bikes Near Me - Hellertown, Pennsylvania

I can't say enough about this shop! I had an issue with the threads in my pedal the day before a 75 mile ride and they got my bike back to me in an hour for a very reasonable price. This isn't the first time this shop got me out of hot water. They're always trust worthy and willing to help. read more

After many years of not riding a bike, I decided to mount a bike, chaffe my butt and put in some serious saddle time. I figured it was also great exercise. I was unsure where to go to buy a bike and a friend suggested I go to Saucon valley Bikes. My initial feelings were good about the place. Steve, the owner, waited on me initially then handed me off to a cocky ego-centric know-it-all who really didn't care much if I bought a bike or not. He was more concerened with his friends who were "hanging out" in the store. When talking to him directly, I asked a question-it was obvious he was not paying attention because he was looking away and then faced me and said "what?" I like salespeple to at least pretend they are paying attention to me. I bought a bike, accessories, clothing, shoes. Camelback and pedals. I spent quite a bit of money and still I got the arrogant attitude of the salesperson. I got the bike home and went for a ride. Upon returning home, I lifted the bike up my steps and the rear wheel fell off. I thought these things were to be checked before the bike left the store? What would have happened had I been on the road and the wheel came off? A week went by and I noticed the front chain ring was warped. I went back to the same salesperson and got a cocky "it's supposed to be that way" answer. Certain I knew that it isn't supposed to be that way, I wrote a letter to Giant Bicycle Corp. and THIS was the only way the situation was resolved-the chainring wasn't supposed to be bent-it was replaced. Since then, I have bought several road bikes in the multiple thousands of dollar range and Saucon valley Bikes missed on all those sales and accompanying accessory sales. I don't recommend them nor will I patronize this business and I don't think I had a more serious case of buyers' remorse than I did at this establishment. read more

Small, locally owned bike shop. My wife and I bought bikes here (both from Giant) and we were pleased by the service for us novice cyclists. We got good recommendations on what bike's to buy, a fair price, and a special order to boot. Our bike's were assembled, with purchased accessories, by the staff prior to pick-up. Selection ranges from kid bike's to commuters/cruisers, as well as top-end racing and mountain bikes. You will get a good bike here, not some mediocre low-end product off the rack at Walmart or Target. I cannot speak more highly of the staff. A well-informed and friendly staff is well worth the service premium. Sure, you could buy online. But these guys are bike experts who will help you select the right bike, and offer the range of services to keep your bike in top shape. Money well spent in my book. read more

Absolutely awesome pro staff and techs. Many many years of experience in the shop and would recommend them to anybody

We used Saucon Valley Bikes to maintain our "cheap" department store bikes and were always happy with the service we received. We thought the place was so helpful that we decided to upgrade our kids to better quality bikes. The knowledge that the staff shared and the time they spent to make sure my kids were getting the bikes that best suited their needs and size was great. The kids are so happy with their new bikes they want to go on the rail trail all of the time. Getting a quality bike was so worth it. I was surprised to see negative reviews about this place so I felt the need to share my nothing but positive experiences my family has had. read more

5 stars for the "Hometown" business! Always friendly and quick service! Thanks guys for the good work! read more

First time here, super well outfitted shop, a range of bikes for sale -- more on the high end. I came for a repair, got good advice, it was well priced and quick. Did it while I waited. read more

The relationship started with a gift card I was given. Because the Lehigh Valley has a number of quality bike shops, finding one that not only would order darn near anything I wanted AND get it quickly was a delightful surprise. When I couldn't get things tweaked just right, Joel stepped up to the plate immediately and got me up and running with what seemed like magical speed! When a front derailleur broke unexpectedly, it didn't matter that it was 10 minutes before closing....they called SRAM and ordered a replacement one level up and had it there the next day. Although they are no longer on my route to work, they have earned my business and my loyalty. Steve, Joel and crew, thank you so very much! read more

Don't even go in unless you're a "bike-nerd". If you don't know much about bikes, but want help....go somewhere else. They will treat you like you're a moron. Absolutely NO sense regarding customer service. My wife practically left crying today after her experience there. Guy acted like my kids were there to steal from him. Dear SV Bikes, I sincerely apologize for having the audacity to bring my daughter's Target-bought Schwinn in for a tune up. My bad! read more

Great place to buy a bike! Carries the latest from Haro, Giant, Mosh, and more! You can usually find a very good deal on a bike here during a sale, Steve LaBrake, the owner, will personally help you find the right one. They also sell plenty of biking accessories for your every need, and are full-service bicycle mechanics too. This shop is the ABSOLUTE BEST PLACE to buy, look at, or service your bike in the whole Lehigh Valley. read more

The best bike shop bar none! Extremely helpful in helping you buy what you need and nothing more. The entire staff is passionate about biking! I've found their prices to be on bar if not below what you would find at other bike shops especially chain stores. I figured the great care I recieved was only because I had bought a high end bike from them but after buying a different bike from over seas their service remained awesome. Enough good can not be said about these guys! read more

I cannot say enough good things about Saucon Valley Bikes. Over the last four years I have purchased 4 bikes there for myself and my kids, and will continue to go back as they outgrow what they currently ride. The staff is knowledgeable and friendly and every person I have dealt with has taken time to explain things. The owner Steve is never too busy to share his expertise on bikes and local trails. I feel quite lucky to have a store like this in my town. The quality of service there is hard to find nowadays. read more

On a mini bike tour of eastern PA, I spent a day and a half in Bethlehem/Hellertown. I stopped in here to ask if they knew of a good bike route to Perkiomenville (23 miles southwest) where there's a trail that goes to Philly. I was just hoping they would mention a road or two, but Steve spent a good 10 mins editing a map on the computer, printing it out, and revising it for me with some notes, like the fact that more of the Saucon Rail Trail is actually finished than what the online maps show. Looking around, the shop has a solid selection of new bikes, and a particularly large selection of helmets, gloves, and other practical accessories. Their downstairs repair shop looked well-stocked and nicely kept. (I was a volunteer bike mechanic at the local bike co-op here for many years, and have a pretty good eye for these things.) It says a lot about a bike shop that they're willing to help out someone passing through town. (I stopped in one other shop the previous afternoon, and oddly enough, they didn't even seem to know much about biking around Lehigh valley!) These guys are legit. Thanks for helping me get home safe. read more

I've been going here for years and would HIGHLY recommend this place! The staff is very friendly and knowledgeable! Everybody I meet looking for bikes, parts, or advice, I send them here and have never been let down! read more

Great stuff and helpful staff. They fixed my really really old bike for $10. Yes - that is $10. And they didn't laugh at my old bike either. Very nice guys. I would recommend them. read more

Great shop for bike enthusiasts. Smart sales people, great selection of quality merchandise, clean environment. Awesome experience.

I can't say enough great things about this shop. Visiting is one of the highlights of coming back to the Valley. I wish we had a shop this good where I currently live. I'm on my second bike purchase through SVB separated by a few years and the experiences could not have been better. During my first purchase the shop associate took a lot of time to help me find the right bike, walk me through the technical details and get the suspension etc setup correctly, that same level of care was replicated this past week with Steve. You can't find the type of in stock inventory SVB offers easily, it's like walking into a candy store. I'll definitely be back for future service, gear and bike purchases. Support your locally owned shop and go here! read more

Great bike shop (best around)! They've always been awesome when I lived in the area and now give me a solid rental every time I'm in town. Love this place!! read more

I wanted a cute little bike to peddle around town with my kiddo! The staff was very patient with me and answered all of my questions. They are a little pricey compared to box stores... but you get what you pay for..service and knowledge were well worth the extra few bucks! read more