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    Services - Cyclezone

    Bike repair and maintenance

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    Recommended Reviews - Cyclezone

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    People searched for Bike Repair/Maintenance 121 times last month within 15 miles of this business.

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    Doylestown Bike Works - High Wheel Champion

    Doylestown Bike Works

    (22 reviews)

    $$

    I've been a biker all my adult life and lived in many places. Bike Works Doylestown is truly the…read morebest in my book. I've gone there for purchases like new road like cleat shoes, maintenance, and to meet my 'N +1" quota when I bought a new hybrid bike there to match my changing needs as I move into senior status. I got great advice on choosing the bike and excellent support. It's also fun dealing with staff who are enthusiastic about all forms of biking. I highly recommend this bike shop.

    As a first time bicycle buyers my wife and I put a deposit on two bicycles back on March 2020 at…read moreDoylestown BikeWorks Bicycle Shop. It's not that we were told the bikes will be ready in December and neither are still here as of 4/2021 (I understand, it's shortage due to Covid), it's not that each of our bikes has gone up twice 20% and may still go up more when they finally get here (even though we were never told when putting a deposit on the bikes nor physically called upon and told of the two price hikes when they occurred), it's being told that, and I quote here, "you can have your $3,000 deposit back, there's a laundry list of people that I have that want and will buy your bikes"!This was said twice on two separate occasions to both my wife and myself. Must be a lingo the one manager likes to throw around. What manager would say that to two new clients after knowingly that they have been patiently waiting over a year for the bikes to come? It's basically saying, I don't care about your $3,000 deposit commitment, I don't care about your patience of waiting over a year and still not knowing when your bikes will arrive and I don't care that you are choosing us to do business with as first time bicycle buyers. it's basically saying, we have people lined up that will take your place, you are just a number on a "laundry list" to us. We really wanted to have a long lasting relationship with this LBS. Got my full deposit refunded to me, will rather wait a few years to get the bikes we want from another bike shop than few month with this shop. I will never return to them for anything, ever. Looks like their over inflated egos have overgrown good old fashioned customer care, loyalty, resolution and respect. You don't treat a client like there's a laundry list to replace you, you treat your client as if he/she is the only one on that list. Period. The manager never said a simple sentence for customer resolution/retention; "What can I do to fix this and keep you as our new clients". The manager does not care, now what does that tell you about the rest of the team/shop??? Karma

    Cyclezone - bike_repair_maintenance - Updated May 2026

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