Excellent service! He immediately came and fixed the dryer. We are lucky to have people like him in…read moreour community.

It turns out they don't even service Jackson, but they called me back after I left a message and…read moregave me a few tips on how I might be able to fix the problem myself, as well as who to call if the problem persists. Definitely makes me wish I lived in their service area!

They were polite and caring people - two young men showed up one worked one helped as needed -…read moreafter an hour and half working on bathroom sink and kitchen sink the one young man went under the house and discovered the kitchen pipe had a hole in it - within 5 mins he charged me $95 said he'd come back with boss with estimate next day - poof they were gone - never heard back from them Then next day we used Rooter Man, LLC again nice gentleman came - turns out they were all nephews in the family - then things turn to hell - we explained the issue and what happened and how we were abandoned - we agreed sink drain needed estimate - he went under and viewed the issue - decided to work on bathroom sink and fix that for $150 since we wasted $95 day before and they were nephews - he didn't have a watch or phone on him - 4.5-5 hrs later he fixed the bathroom clog - his boss called US TWICE to contact him and check on him because if time - gentleman admitted he lost track of time and didn't realize he'd been there that long - ended up charging us $361.25 - problem I had was he didn't track his time despite us telling him and checking on him - he promised to come back and give us estimate - no call next day - we called they denied knowing us we provided details - response "OH" - well we will be out after he finishes his current job for estimate - again no call another day no water usage - 4 days now Here's the issues I have - we were honest and said we were concerned about price because we are on disability - we were honest about it and said estimates would help - then find out both companies refused to come out for estimates because "we don't have money" our disability and senior status was used against us - I had an issue either this along with the extra costs for repair because person on site chose not to track his time - then denied service - then the gentleman threatened physical harm on me because I dared to question their actions and choices and said I had an issue with moving forward with a $100 check he was given - avoid Drain Master and definitely avoid Rooter Man, LLC in Toledo if your a senior citizen and/or on a fixed income these people will rip you off and treat you badly they have no respect or decency

The guys went right to work, explained what they were going to do & how much it would cost.read more

Used them for several years to clean chimney with no issues. This year, to beat the rush, I called…read moreto schedule in July and got a date in early September. The day before, they called to say that I was the only appointment on that day in my area, and they wanted to reschedule to mid September when they could group several appointments together in my area. Ok, that's well before the heating season, no problem. Then, a couple days before the second scheduled appointment, they called to say they had a covid outbreak among their staff and wanted to reschedule to late October...two months after the original appointment! I called a different company and they came out two days later and did the job.

We have a woodburning stove. I run my fires hot, but decided to have it cleaned after a very…read morewoodstove winter. The technician and the back office said I was getting tier 2 inspection(which includes a video scope) for a 10% discount at $315. When the techs arrived, they said they could not inspect with a video. I called and inquired as to whether this would lower the price. "No". Ok. They had to move my stove, which rests on granite tiled floor. An awful grinding noise, (which I should have immediately called out). I wanted the techs to show me how dirty it was and their first pass had just a bit of creosote. But they made sure to mention that it was "really" dirty and that I should schedule once a year. Ok. But, I used to do my own at a previous home and compared to that, it was NOT really dirty by any means. They were done in 10 minutes. Pushed back the stove and I paid them cash. In doing so, they charged me $300. Thank you. However, when they left, I gave everthing a closer look. The original debris that came out of the pipe was still on the floor behind the stove (Are you kidding me? Your vaccuum was right there and could have sucked this up in under 5 seconds) and then I noticed the crazy scratches on the granite. I called back office; sent in photos and explained what happened. I demanded a fix (Not rocket science, as the stone has to be sanded and polished), but is it my responsibility to do the job correctly that I paid $300 for)? The back office asked me if I had pictures of the floor before the techs scratched it? Ah, no. Supposedly I'm to expect a call back from the owner. Been a week and 1/2. Crickets.

GREAT outfit! The service team is courteous, efficient, and professional. This company goes above…read moreand beyond including things like taking all the register covers outdoors to be cleaned and disinfected before reinstalling. They are very careful in your home and did an excellent job. We had the HALO-Reme units installed and have noticed our indoor air is much fresher. We recommend Breathe Free without hesitation!

Excellent service. Arrived on time. Repair person was courteous and informative. Would highly…read morerecommend. This is the second time we've used on different appliances.

Great job BK Appliance Repair! Your services are quick, friendly, economical, and reliable!read more

This company came out and gave an estimate that was quite expensive ($187 for the service call and…read morethen $235 per bedroom ceiling fan to put in 42 inch ceiling fans that we had already bought for $70 each at Home Depot in two bedrooms), when we decided to look for other quotes, got a call later from a male at their company who scolded at me because we didn't do the work and said something to the effect "you think we just come out and do this for free and then hung up on me." this is where customer service has met its demise apparently.

Just had Cousino eclectic come and install my Tesla wall…read moreCharger. They were very professional and priced reasonably. They arrive don time, worked fast and I was up and charging my new Tesla in a few hours (3). I have no problem recommending them and will go back for a future work.

I cannot say enough about B &T Cleaning Pros! They were so professional and extremely nice, so…read moreeager to help. The offending carpet had not been cleaned in 30 years...large dogs were involved. After B & T finished their magic, the carpet looked brand new!! Thank you, Lois L

Perfect wonderful job! They came out yesterday to clean our office floors, upholstery and outside…read more They showed up early, were professional and very nice. We used a different local service in the past and they never got the carpet tracks out, B&T did they are almost unrecognizable. We will definitely use them from now on.

re;iab;e, good work . reasonable rates. Engine will operate…read moreas new after fix. ive been a customer for over 8 years.

Dropped off new snowblower for warranty work on March 13th. Was told by owner that mechanic was on…read moretwo week vacation but drop off the snowblower so it will be in the queue for repairs. Called in April and was told repairman couldn't work on it because of the two storms that happen and other equipment repairs came first. Called again today June 12th was told " no haven't worked on it yet after all you don't need it until November." Again I was told mechanic was off for two weeks. When I picked up my snowblower (not fixed) I discovered it has been stored outside. I really didn't appreciate the owner/emplyee condescending attitude.