Spring Arbor appliance is the last family owned appliance store in our area. Their prices may be a…read morebit higher but their service is unmatched! Rusty( their service person) has been with the company for a long time. If you call for service they are usually there that day or the next. Shop local and support family owned!!

Complete waste of time. Unable to even recommend another store. Went in to ask about a cook top and…read morewas told there 'nothing they could do' because of the size. That's fine, but when I asked if there was anything or anyone they would recommend, I was told no. Absolute waste of time. Awful experience.

We called the Grate Haus to inspect and clean our wood burning stove. The price was very…read morereasonable and the technician did an outstanding job! (I think his name was Dylan, but I'm not 100% sure). He was professional, knowledgeable and friendly. He went above and beyond cleaning and caring for the stove and chimmney - it looks new again! I would highly recommend the Grate Haus, you won't be disappointed!

Your service men did a wonderful job of installing our new electric fireplace. They were very…read morepersonable and hard-working. We know we will enjoy this new addition to our home so much. Sincerely, Steve and Becky Sarles

Excellent service! He immediately came and fixed the dryer. We are lucky to have people like him in…read moreour community.

It turns out they don't even service Jackson, but they called me back after I left a message and…read moregave me a few tips on how I might be able to fix the problem myself, as well as who to call if the problem persists. Definitely makes me wish I lived in their service area!

Needed a new chimney liner. Closest appointment for a quote was within a week, gave me a 12-4…read morewindow. "Cliff" showed up at 2 ready to work. I explained the situation and he inspected the chimney from the basement and attic and the furnace. He was professional and knowledgeable. Cliff let me know my best options including ones that did not involve his company (which I appreciated). Would call them again.

Used them for several years to clean chimney with no issues. This year, to beat the rush, I called…read moreto schedule in July and got a date in early September. The day before, they called to say that I was the only appointment on that day in my area, and they wanted to reschedule to mid September when they could group several appointments together in my area. Ok, that's well before the heating season, no problem. Then, a couple days before the second scheduled appointment, they called to say they had a covid outbreak among their staff and wanted to reschedule to late October...two months after the original appointment! I called a different company and they came out two days later and did the job.

My mother is an extremely hard person to please. She is 80 years old and can get frustrated…read moreeasily. Chad and his team were not only able to do a FANTASTIC job Sanitizing, replacing all the removed drywall and painting, but was also able to satisfy my mom which is not an easy thing to do. Every time she called Chad to discuss the process, Chad himself answered the call and with a very calming nature about him, was able to answer all her questions each time she called with amazing patience. I HIGHLY recommend Exact Recon for any of your disaster needs. Thanks Chad.

Great quality work for a fair price. Very professional with great communication. My basement looks…read morebetter now than it did before the flooding! Definitely give them a call, you won't regret it!

Had a problem with drains not draining. Called Minuteman and they were out at 1:00 just like they…read moresaid they would be. Got the drains cleared up, running great, cleaned up and out by 1:45. Hunter and Mike did a great job very friendly and know what they are doing. Thank you fellas!

Also known as Rooney Drain Cleaning Cody technician did a…read moregreat job cleaning out my main drain he made no mess and was done within a few minutes They are not cheap It cost $185 But it is warranty for 30 days and that's good because water is now again coming from base of toilet

Rex is AWESOME! I needed to get my knives sharpened, and Rex…read morewas the man for the job. He was efficient, friendly and might be the sharpest knife in the drawer! Very reasonable price and quick service. Was in and out in 15 mins. with everything done exactly as needed. I found a stick vac in there that I have my eye on now as well. Highly recommend!!

I had purchased 4 other vacs from Ann Arbor Vacuum over the years because they sold superior…read morebrands. Was very happy when they purchased Rowell's and brought quality products and service to Jackson. Two months ago I bought a new Sebo which was a great vac but only used it 3 times before new carpet was installed. Despite bringing home carpet samples, we found to our shock the installed carpet was WAY thicker than what we thought we were getting. So the Sebo model we just bought was not going to cut it. Rowell's allowed a trade in for a different Sebo that does work without any hassle and Rex was thorough in his guidance. What a relief! This kind of service does not exist at the big box stores. You might think you are paying more for your vac but remember they service what they sell and will keep it running for many years which is real value.

Technician Bill Weese gave me a heads up he was on his way & approximate time he would arrive…read morebased on his location. Bill is Extremely knowledgeable, patient, answered all of my questions explaining things, so a layman like me can understand what is required to maintain my Heating HAV system. Bill is always prompt and respectful. When Bill leaves you can not tell he was ever even there. 5 stars to Bill. GIVE THAT MAN A RAISE! 4 stars over all to Aspen because I have been an Aspen customer for almost 30 years. I get my furnace serviced EVERY single year. This year for the 1st time when I called to schedule they said the 1st available appointment was the week of Dec 12th that was over 1 month away! I always service my furnace late fall. This shocked me. I had to do a my furnace doesn't work properly to get my normal service with in 8 days. I love Aspen I am a dedicated long time customer, I will continue to use Aspen but, this year I am disappointed in my scheduling experience.

I've had great service with Aspen from start to finish. My old furnace was basically on life…read moresupport when I called, and McCully showed up right on time. He was knowledgeable, friendly, and honest about the fact that the old beast had finally decided to retire. Since this all happened in February (terrible time to lose heat), Aspen quickly sent someone out the same day to give me an estimate for a new furnace. The installation was scheduled and installed within 48, the techs arrived on time, were courteous of my home and pets, and made the whole process smooth. McCully came back today for a recheck. Again prompt, professional, and easy to work with. I appreciate the text message that contains a picture and ETA of the technician prior to their arrival. Overall, a great experience. Highly recommend Aspen!