I was very disappointed with the customer service I received from Chimney Rescue Squad. I had been…read morein contact with the owner, Chuck in regards to a part he was going to order for my gas fireplace. There was no followup whatsoever, and no return phone calls or response to text messages that I sent over a month and a half long period of time. I finally had to find another company that has since come out and fixed the problem. I was recommended to this business by a close friend and I would not recommend them to anyone.

Came out for a cleaning two days after I called them. Friendly and thorough. Great response. I…read morerecommend to anyone.

Actual 24 Hr Service i called numerous places that claimed…read moreto have 24 hr service. This is the only place that called me back in a reasonable time frame. They came out on a Sunday and quickly identified the problem. I found them cordial, friendly and great at what they do. Customer service is a great thing. Ability to diagnose and solve the problem is a great thing. The combination of the both of them will make this place my go-to with future HVAC issues.

Green Energy Mechanical came out and cleaned up a mess in my HVAC system. Most people wanted to…read morereplace the furnace and be done with it. Todd and his team said the furnace was fine but the duct work was a mess. I knew this but was not pointing it out to contractors. He then suggested zoning the house while fixing the ducts. My house is bigger and there are several areas of the house that zoning would work great at. Now that we are into winter I am really happy. The team spent a couple weeks fixing everything. Todd has checked back in to make sure all is good. We used to have parts of the house that would not stay warm but not any longer. Now I can also bring the temperature down in areas that are not in use and quickly heat them back up when we want to be in that part of the house. Most of all I appreciated Todd's way of working with me. I had a couple questions and some concerns both during the bid and installation. He took the time to explain the why and what of the job. He made some adjustments to the design based on our discussions and stood firm on other design aspects which he felt were needed to keep the job quality high.

We had an after hour emergency at my elderly father's house and needed a plumber. The water was on…read moreto the outside faucet and when we tried to turn it off the handle broke. So we had to turn the water off inside. Aspen sent a wonderful young man to the house and he fixed the problem very quickly. He replaced the outside faucet and put a separate shut off valve inside so if anything happens again we won't have to shut ALL the water off. The ONLY reason I am not giving them 5 stars is because it was expensive compared to other places. We had a $99 service fee plus $225 to replace the faucet and add the shut off valves. But it was after 5pm and it was a last minute issue. Regardless the service was OUTSTANDING!

Awful experience. Discussed with them prior to the…read morecontract what we wanted done. They brought a vague contract pricing out all the work, which we assumed was everything we had asked for. This was after it took them about a month to even get started. We secured financing for the work, but when the work started, a number of things we had discussed weren't what they were doing at all. We had discussed a jacuzzi style tub with jets and wiring going into the wall with that, and that is not the tub that we got. They offered to replace it, but of course, that was going to cost more. We asked to have a plumbing leak inspected and fixed in another bathroom, that we were then told we understood would be covered in the contract and financing that we had secured. Once work began, suddenly that was going to cost us more. What should have been a 2 week project at most that we called in June to have fixed, I'm writing on October 4th, and after waiting for 2 days being told the painter will "be there today" and holding my daily plans for that, finally he showed on the 3rd day. Now I'm left with an unfinished wall in the room they were projected to work on, and a gaping hole in my bathroom wall upstairs because as a disabled veteran on a fixed income that had secured financing for everything, I can't suddenly handle the surprise charges like putting the wall back together where they cut it out, despite a detailed discussion prior to the start of work that they would build an access panel into that wall. If you have work you need to get done, you're better off holding your pipes together and hoping the hard water we get locally leaves behind enough residue to eventually patch the leak itself than hiring these guys. Would not do business with again.

Had them out last summer , great service very capable and professional service . Would recommend…read moreto anyone who wants it done right the first time !

From the phone call with the scheduler to end with the plumber this was a fabulous experience…read more Efficient professional and timely. When the Grimes plumber left I could never have known he was there. Cleaned up better than me. This is the second time we have had this company to our home . Grimes makes a stressful problem less so. Thank you to all at Grimes. Ann Humphrey

Had their HVAC duct cleaning service yesterday. Was very pleased with the level of service,…read moreinteraction with the technicians, and the photographic evidence they provided. I would definitely recommend them!

I just purchased an older home and wasn't sure if the ducts had ever been cleaned. The previous…read moreowners also had two large dogs. I was definitely having the ducts cleaned before I moved in. I did my research and had it narrowed down to a couple different companies. I chose DUCTZ of Mid Michigan even though the price was a little higher. I was impressed with the reviews and thought to myself "you get what you pay for" I was very happy with the work that was done, the guys called in the morning and asked if they could come a little earlier which worked out perfect. The guys were at the house for about 3- 3 1/2 hours. The guys explained to me the process, I received pictures of before and after and I could hear some of the stuff being sucked out of the ducts. The two guys were professional and cleaned up, I would definitely call DUCTZ again and refer the company to anyone who asked.

Great service by Steve, service tech from Jerry's. My older fridge (side-by-side) wasn't keeping…read moretemp (frosting issues). I am thrilled for the professional, knowledgeable, and all at a fair cost to repair. I will be calling Jerry's Appliance Repair for all my appliance repair needs!

Jerry's repair tech arrived as scheduled and replaced the igniter on our gas range. Our oven is now…read moreworking well.

We needed a mini-split system to cool our 2400 sq. ft. house during the summer months -- we've been…read morebroiling back here in the woods on hot summer days for years! We made an appointment to get an estimate. A knowledgeable member of the Steele Team arrived on schedule and reviewed our options. A few days later we received the estimate, one that was lower than an earlier estimate we had received from a competitor, and we approved the job. The following week the installation crew arrived and put in the Breeze 33 system, including the air conditioning unit, 8 ducts strategically positioned in bedrooms, bathrooms and common areas, an air handler (installed in the hallway ceiling), and the outdoor unit behind the house. The crew was excellent and got the job done in a single day. They meticulously cleaned up after themselves -- actually, they did better than that, vacuuming the stairway cleaner than it was before they came and repositioning personal items in rooms that might be impacted by falling dust from the drilling. Our experience was great. Now we're set for whatever inferno this summer has in store for us. Highly recommended!

Awesome service! My A/C quit on a 95 degree morning. I called Steele at 9:30 AM. The dispatcher…read moresaid a service man would be out between 12:00 and 4:00PM. He arrived early at 11:30, replaced a burnt capacitor and had us up and running by 12:15. My puppy even liked Jack the technician. He fell asleep on his tool bag while he was working. How can you beat that?

Very nice folks, responded sooner than I expected & were able to sort out my electrical issues in a…read moretimely manner - much appreciated!

Couple of the individual electricians were very nice guys but ultimately I'm very dissatisfied…read morebecause there was a live wire left hanging out of a wall, something wrong with wiring in one circuit, and another piece to the project left completely undone. We couldn't get them to come back to fix these things and complete something they said they'd do. We are really suffering in Michigan due to the lack of competition caused by so many contractors leaving the state.