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    B & T Cleaning Pros

    5.0 (2 reviews)
    Closed • 9:00 am - 5:00 pm

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    2 months ago

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    1 year ago

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    Christoff and Sons Floor Covering - A collaborative design featuring coordinated flooring, backsplash, and paint colors.

    Christoff and Sons Floor Covering

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    Several years ago, we went to Christoff' and Sons Floor Covering to find carpeting for our kitchen…read moreafter we put new cupboards /wallpaper etc. We purchased a remenant piece of carpet for the kitchen and the service we received from Christoff and Sons was fantastic. They came out and measured the kitchen to make sure the measurements we gave them were correct as well, which we really appreciated. After 15 yrs, it's time to re-do the flooring in the kitchen once more, and we will be returning to Christoff and Sons Floor Covering. I really like going to "small" hometown businesses !!! We were treated like family. I am looking forward to returning to Christoff & Sons once again. It's great to see that Jackson MI still continues to have a few privately owned "mom" & "pop" businesses, ones that we can get that "special " treatement from, instead of being made to feel as though we are just "another " customer looking for a "deal". Dealing with small businesses gives us the pride of keeping our money in our community !!

    RUN. Do not walk away... RUN!…read more My experience with Christoff's was extremely disappointing from start to finish. My salesperson, Stephanie, told me I needed to pay for the carpet upfront before it could be ordered. I brought in a check for $3,660, as they offered no credit card or electronic payment options. By that point, my installation date had already been pushed back because Tom forgot to measure one of the bedrooms and had to return. Then, after business hours on a Friday, Stephanie sent an email to my work email at 5:11 PM informing me they didn't actually have the carpet and would not be meeting the agreed-upon installation date. No phone call. No text. Just an email. I called first thing Monday morning and requested a refund because I had made my timeline clear from the beginning and had no flexibility left. Stephanie flatly refused to return my money and told me it wasn't possible to speak with an owner or manager. Since they wouldn't refund my payment, I reluctantly agreed to another installation date. Things only got worse. Christoff's sent out their "premier" installation crew (one person) to begin the project, assuring me the carpet was definitely on the way this time. The installer put down tack strips and padding, then attempted to install the completely wrong carpet. I ordered a tan carpet, and they showed up with a white Berber carpet. To this day, I have still not had a direct conversation with either owner, Ted or Tom. Ted will send text messages and Facebook messages but refuses to actually get on the phone and discuss the situation. To make matters even more uncomfortable, Tom spoke negatively about his own employees. Specifically referring to the "girls in the office" Poor communication, missed deadlines, incorrect materials, and a complete lack of accountability. I would not recommend this company.

    Eliminated Carpet, Tile & Upholstery Cleaning

    Eliminated Carpet, Tile & Upholstery Cleaning

    (1 review)

    Anthony, thanks again to you and Cody for the outstanding work on our carpets today. My wife and I…read morewere amazed that you were able to get spots out of our dining room carpet that have been there for more than 10 years. The previous carpet cleaning company hadn't removed any of those spots. Everything looks and smells great. We appreciate also that you are very honest, personable, and that your prices are so reasonable. We look forward to doing business in the future.

    From the owner: Anthony Lapeer is an 10-Year carpet cleaning expert. Anthony is an owner-operated carpet cleaning…read morecompany; this simply means that Anthony will personally show up to provide your cleaning service, not an inexperienced, untrained employee. Our unwavering commitment to excellence has earned us a reputation as a trusted and reliable choice for residential and commercial cleaning services. As a family-owned and operated business, we take pride in our long-standing tradition of rendering superior service with a personal touch. We believe in treating customers with the utmost respect and professionalism and are dedicated to ensuring our clients are 100% satisfied with our service. We offer a wide range of cleaning services, including odor elimination, mold treatment, and carpet cleaning. With our expert owner-operated cleaning professional, we guarantee that your carpets will look and feel as good as new. Trust us with your carpet cleaning needs; you’ll be glad you did!

    B & T Cleaning Pros - carpet_cleaning - Updated October 2026

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