I am extremely disappointed with my experience with this moving company. After receiving repeated…read morecalls and pressure to book my move, I finally signed the contract and scheduled a moving date. At no point was it made clear that my reservation would be canceled without further notice if the deposit was not immediately paid. Although I signed the contract and believed my move was scheduled, the company canceled my reservation and gave away my moving date because I forgot to submit the $100 deposit. Instead of making a phone call or attempting to contact me directly, they simply sent a text message informing me that my move had been canceled. Considering how aggressively they pursued my business before I signed, I expected at least the same level of communication before canceling my reservation. A quick phone call could have easily resolved the issue. Instead, I was left scrambling to find another moving date and dealing with unnecessary stress.

I accidentally contacted them (through yelp still don't know how I did that) but they went above…read moreand beyond to help me LAST minute and after normal hours because I was in a bad situation as far as housing went. Thankfully My apartment was also able to help last minute and move my move in date up to the next day. Tim, and his team were KIND courteous and careful. They successfully got my very difficult to move sofa up three flights of stairs Without damage! It was nice to have genuine human interaction with people offering a service and knowing they care about the people they are providing for. Only one of the guys let me buy him dinner, dang new years resolutions haha (I always get my movers dinner because it's a job that takes so much work!) Netta (woman that helped with scheduling and stayed in contact with me to make sure everything ran smoothly was a pleasure to work with. If you need good, honest movers that will treat your things like it's their own, and treat you with care and kindness. THESE are the people you want. Thank you guys!!!

I mentioned to the super helpful, upbeat gal that's working here about the bad reviews I'd read…read morebefore heading over here (I'm just visiting and just need to take care of my clothes). She said "Oh, he doesn't work here anymore!". Good, mean people sometimes have lots if issues, but how unfortunate that those one stars are there, I think this place is great! SUPER CLEAN, lots if options in machine sizes, a (small) rinse sink ... just really quality which I'm so thankful for when it comes to putting my clothes into machines and on folding tables. And the employee that's here now is a 10! She's got this place dialed in

I have to put one star because yelp requires it for the review. Here goes, my dryer broke on a…read moreWednesday night. I had to take my wet laundry to this HORRIBLE place. Put them in dryer only at 8 pm. The place doesn't close until 9, it only takes me 30 mins to dry. The man in the picture was talking crap comparing the laundromat to a restaurant. I was like WTF. It is apparently too inconvenience for him when someone show up to pick up their dry laundry at 8:45. He had to re-mopped the one space I walk in, it was 2 foot long. Hence, if you show up around 8:00 when this man is working, go somewhere else that will appreciate your patronage. He is a racist, he try to compare the laundromat to a Chinese restaurant, just because I have black hair doesn't mean I'm Chinese, racist

I'm not sure what happened with this business. They came to my condo to fix my fireplace. They said…read moreI needed a new remote for $375. I ok'ed the purchase. They said they would bring it soon. That was 2 months ago. I haven't heard another word from them. I was happy that this father and son team was going to fix the fireplace. In fact. I was going to ask for an estimate on cleaning our dryer vent. I don't know what happened to them.

I requested service from them 2 weeks ago on (fireplace was leaking gas). The lady who answered the…read morephone was nice and accommodating as they were booked with appointments. My appointment was from 1-5pm today. They arrived early 12:30pm. Nathan and his father were polite and professional. They explained everything in detail where someone who isn't knowledgeable could understand. They inspected my fireplace thoroughly and also everything in the walls. They found out nothing was leaking gas. They did not charge me. These two are a blessing! What great customer service, knowledgeable and professional men. I can't recommend them enough.

Extremely professional. We were from out of town and needed our rental house carpets cleaned…read morequickly. They were kind enough to come out on a Saturday afternoon when I only called them the day before. They did an emergency job for me, and the carpets came out looking brand new. I highly recommend them!

Our basement flooded after a prolonged power outage and this Proclean company was out to do…read morecleanup. They did a seriously hack job on our walls, cutting badly and marking them with permanent markers that I was told they would clean and did not; they stuffed our good furniture in a closet; they said they would pick up their equipment on Sat but didn't come until Monday, so we had to pay for the electrical usage out-of-pocket and they could bill the insurance for two extra days. Find another company, do your research before an emergency.

Ease scheduling! Doug was here within the promised time window. He did a WONDERFUL job, paying…read morecareful attention to details. He was a delight to chat with. Fair price! I would not hesitate to call Stoll back!

Carpet cleaning is good, but the girl answering the phone always has an attitude. I'm not sure if…read morethat is just her personality or what, but no one wants to call a business for a service and have someone be short with them on the phone.