Several years ago, we went to Christoff' and Sons Floor Covering to find carpeting for our kitchen…read moreafter we put new cupboards /wallpaper etc. We purchased a remenant piece of carpet for the kitchen and the service we received from Christoff and Sons was fantastic. They came out and measured the kitchen to make sure the measurements we gave them were correct as well, which we really appreciated. After 15 yrs, it's time to re-do the flooring in the kitchen once more, and we will be returning to Christoff and Sons Floor Covering. I really like going to "small" hometown businesses !!! We were treated like family. I am looking forward to returning to Christoff & Sons once again. It's great to see that Jackson MI still continues to have a few privately owned "mom" & "pop" businesses, ones that we can get that "special " treatement from, instead of being made to feel as though we are just "another " customer looking for a "deal". Dealing with small businesses gives us the pride of keeping our money in our community !!

RUN. Do not walk away... RUN!…read more My experience with Christoff's was extremely disappointing from start to finish. My salesperson, Stephanie, told me I needed to pay for the carpet upfront before it could be ordered. I brought in a check for $3,660, as they offered no credit card or electronic payment options. By that point, my installation date had already been pushed back because Tom forgot to measure one of the bedrooms and had to return. Then, after business hours on a Friday, Stephanie sent an email to my work email at 5:11 PM informing me they didn't actually have the carpet and would not be meeting the agreed-upon installation date. No phone call. No text. Just an email. I called first thing Monday morning and requested a refund because I had made my timeline clear from the beginning and had no flexibility left. Stephanie flatly refused to return my money and told me it wasn't possible to speak with an owner or manager. Since they wouldn't refund my payment, I reluctantly agreed to another installation date. Things only got worse. Christoff's sent out their "premier" installation crew (one person) to begin the project, assuring me the carpet was definitely on the way this time. The installer put down tack strips and padding, then attempted to install the completely wrong carpet. I ordered a tan carpet, and they showed up with a white Berber carpet. To this day, I have still not had a direct conversation with either owner, Ted or Tom. Ted will send text messages and Facebook messages but refuses to actually get on the phone and discuss the situation. To make matters even more uncomfortable, Tom spoke negatively about his own employees. Specifically referring to the "girls in the office" Poor communication, missed deadlines, incorrect materials, and a complete lack of accountability. I would not recommend this company.

I received a competitive quote and they were at my house less than 24hours later. The guys were on…read moretime, professional and very friendly. They did great work on my sectional and area rug. You have a new customer for life!

Ray was awesome to work with. He was quick to responses and questions when setting up my…read moreappointment. He was prompt, professional, polite and educated me on how best to treat future stains from pets. He had eco friendly options, as well as some tough stain and odor fighting solutions. He worked out some really tough stains and it didn't leave a chemical smell. Would highly recommend this local small business for carpet cleaning.

Carpet & Furniture cleaning Excellent job on everything, Our carpet was worn down in places due to…read moretraffic patterns and it looks brand new. Our furniture also had areas where the dirt was visible on the back top where people must have put their hands, and now all the chairs look great. The prices were reasonable, and he spent a lot of time doing the job. Will definitely hire again!

I had Modernistic come do my carpets and there was so much dirt left and they said it was all…read moretraffic marks do to normal wear and tear. I felt that wasn't true and searched for someone else. I found Matthews! I explained my situation and frustration and he came out and worked his magic!! And the carpets looked amazing!!! I highly recommend Matthews! You won't go wrong and it's very reasonable pricing too. Just check out the before and after photos of the other jobs. Those photos sold me!!

Owner Dave cleaned the grout in our main floor tile for us, and the difference it made was amazing…read more(and rather embarrassing on how dirty it was)! The job was really physically demanding, and he stayed at it for over 1 1/2 hours until all the grout lines were attended to. Our floor lo0ks almost brand new!

They did and excellent job for carpet and tile cleaning for a listing of mine. Great job!read more

Stanley Steamer did a fantastic job cleaning out all of our ducts and cold air intakes. More…read moreimportantly, the 3 guys who did the job were very nice and professional. I would definitely recommend those guys again.

TERRIBLE job cleaning our carpets. I redid them the…read morefollowing day with my rainbow carpet cleaner. The water was dirty when I emptied it. Really...it should not have been. Would never use them again or recommend them.

She is a miracle worker!!! She has done my son's last 3 move outs and definitely made it turn in…read moreready!! It is nicer then when we rented it Very hard worker

Tanisha and her mom were awesome! We are moving into a new home and we hired them to come in and…read moredo a deep clean and a deep clean they did. They went above and beyond cleaning carpets and pet hair from every nook and cranny. Tanisha and her mom were quick to respond to my request on Angi, professional, communicative and kind. I will be hiring them in the future.