1. A & B Cleaning & Environmental Services

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    Springfield, MI

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    A & B Cleaning & Environmental Services

    5.0 (1 review)
    Open • Open 24 hours

    Services - A & B Cleaning & Environmental Services

    Carpet cleaning

    Rug cleaning

    Upholstery cleaning

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    7 years ago

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    Christoff and Sons Floor Covering - A collaborative design featuring coordinated flooring, backsplash, and paint colors.

    Christoff and Sons Floor Covering

    (20 reviews)

    I loved working with Abby; she took our dreams and turned our little bathroom into an oasis to…read morerelax and refresh! Thank you, thank you!

    RUN. Do not walk away... RUN!…read more My experience with Christoff's was extremely disappointing from start to finish. My salesperson, Stephanie, told me I needed to pay for the carpet upfront before it could be ordered. I brought in a check for $3,660, as they offered no credit card or electronic payment options. By that point, my installation date had already been pushed back because Tom forgot to measure one of the bedrooms and had to return. Then, after business hours on a Friday, Stephanie sent an email to my work email at 5:11 PM informing me they didn't actually have the carpet and would not be meeting the agreed-upon installation date. No phone call. No text. Just an email. I called first thing Monday morning and requested a refund because I had made my timeline clear from the beginning and had no flexibility left. Stephanie flatly refused to return my money and told me it wasn't possible to speak with an owner or manager. Since they wouldn't refund my payment, I reluctantly agreed to another installation date. Things only got worse. Christoff's sent out their "premier" installation crew (one person) to begin the project, assuring me the carpet was definitely on the way this time. The installer put down tack strips and padding, then attempted to install the completely wrong carpet. I ordered a tan carpet, and they showed up with a white Berber carpet. To this day, I have still not had a direct conversation with either owner, Ted or Tom. Ted will send text messages and Facebook messages but refuses to actually get on the phone and discuss the situation. To make matters even more uncomfortable, Tom spoke negatively about his own employees. Specifically referring to the "girls in the office" Poor communication, missed deadlines, incorrect materials, and a complete lack of accountability. I would not recommend this company.

    A & B Cleaning & Environmental Services - carpet_cleaning - Updated October 2026

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