I've been using Xpress Maids nearly monthly for the past 6 months or so and there are several pros,…read morebut couple cons as well. This is a family-owned cleaning business that services the Grand Rapids and Kalamazoo area and the main contact person Isaac is always very professional, accommodating and responds in a quick and timely fashion. From the beginning, he offered a very affordable monthly cleaning rate. Pros: Very quick response time Available via text, call and email Able to schedule cleaning in a very short notice Flexible and accommodating to provide me cleaning times outside of their regular cleaning hours, which is a huge PRO given my limited availability to be home during their regular hours. Affordable rates Cons: Maids frequently miss dusting some items, but once I point out the issues, they are attentive and willing to re-address. I am a fan of this business, because the service you receive for the price you pay is pretty decent (good bang for your buck), and Isaac is very professional and courteous. He has excellent customer service skills and was willing to discount me for a cleaning service in which maids were delayed arriving to my place. I'd recommend trying out their service - good cleaning for affordable price.

Pricing kept going up & quality of cleaning going down. It seemed like cleaning was fast &skipped…read moreover.

I've been cleaning my own home for years and after using Kayla's Cleaning one time I was amazed at…read morehow much I've been missing. My house feels brand new again, Kayla is so sweet and I recommend her to all my friends!

My casa has been cleaning our home for the past 3 years and they do a wonderful job. Plus Barbara…read moreand her team are lovely to work with and have in our home. I'm so grateful a neighbor recommended them way back when. I would highly recommend!

Excellent communication. Even during their busiest week of the year, they were still able to…read moresqueeze a 2k square foot of cleaning in. That alone speaks to their commitment on service. Crews were very polite, professional, and considerate. There were a few things that were missed for cleaning upon inspection later thus the 4 stars, but overall the service was very good and is recommended by us.

The ladies, Haylee and Amanda from Expert Cleaning services were amazing. They did a thorough job…read moreof cleaning, and they paid attention to detail. They took their time and, they finished what they started. However, it was pricey but well worth it, because I know it's a lot of back breaking work, and it's not easy, so therefore I am willing to pay it. Thanks Kelly for providing an invaluable service to the community. You're much appreciated!

We use Penelope's Perfectionist Cleaners and our house has never looked so good! Jodi has made our…read moreappliances look brand new again and she's reasonably priced! We we're only looking for a one time cleaning until we came across Penelope's Perfectionist Cleaners, now we get biweekly cleanings!

always happy w the service. goes above and beyond. flexible w scheduling and lets my little dog out…read morefor me to use the restroom while im at work. im glad my friend recommended the cleaning company.

Please be careful with this business; first she was late for the business quote, then when I had to…read morechange days of cleaning she didn't call back for 3 days, then contacted Heather a 3rd time, didn't hear from her for 48 hours and that is when I prompted her with my disatisfaction. She scheduled the house to be cleaned the next day and instead of speaking to me in person, she leaves a voicemail the morning of the scheduled clean: "I'm sorry, but I lost another helper today, I don't know when I'm going to be able to clean yours." Very Unprofessional.

I called Jeannie Cleaning looking for a real detailed one time cleaning for our rental home. I was…read morereally impressed with their entire new client process. They are very thorough and always called me when they said they would. On the day of cleaning they kept in constant communication with me. Gemma and Meagan were wonderful. The house is immaculate. I would definitely recommend this company to anyone.

Amanda was absolutely a dream to work with on our living room/kitchen painting project. She gave us…read morea very reasonable price bid, she arrived when she said she would and completed the entire job in one day. Amazing painting skills that really showed in the finished project. She worked very neatly and left the place better than when she started. We have already recommend here to others and will use her again.