I came to Postal Annex to get a document notarized. I showed the clerk my ID and gave her my…read moredocument. She refused to notarize it because she said I didn't sign it in front of her. While that is ideal it is not an absolute rule if the person who has signed is in your presence and has presented a valid ID and stated that it is heir signature. I know this to be true because I am also a North Carolina notary and have attached the statute. She didn't offer to make another copy of my document or assist in any other way. Beyond the clerk being difficult expect high prices and to be greeted with a phony smile. Just go to the UPS store if you have an urgent matter and don't have time for games.

Cant say enough about this business or the people working there. Whether I am there for personal…read moreor business reasons they are ALWAYS extremely friendly and helpful. They have a lot of interesting items for sale that are outside of a normal postal location. I found some really great gifts for my nieces birthday. It was so easy as I was able to purchase and mail all on the same visit! From a business side they have assisted me greatly with specialty printing, mailing and a PO BOX. THANKS POSTAL ANNEX!

Everyone in this store is super helpful.They have great customer service.Thank you. I'm new in town…read moreand they're helping me for with everything especially my mailbox.

Multiple times I have been to this location prior to their closing time. And they've already closed…read more and they say their system is down. Their system isn't down. They just shut down early. Poor Customer Service. UPS should shut them down.

The ladies here are very helpful and pleasant and so nice. Faxing is the cheapest in city $1.60…read morefirst sheet, .60cents additional sheets. Notary was easy process $5 per stamp. Will always use them for copies, fax, notary and mailing items. Such a pleasant experience.

From the owner: The staff at EC Mailbox Center invite you to come by for a visit. We'll greet you with a smile and…read moremaybe even a piece of chocolate! Consider us your new administrative assistants. Pack, Ship, Copy, Scan, Fax, Notorize...we'll make what you do look great!

Great customer service and always will to help if you need it…read more Friendly and quick to guide you with your needs. I've needed their services 4 time this year and always leave extremely satisfied.

I had my passport photos taken at the Postal Annex. The staff was helpful and patient, which I…read morereally appreciated as I have some mobility issues. This is a wonderful alternative to the typical post office and I will use them for all my postal needs in the future.

My MIL uses your shop very often. She always is happy with the service and friendliness of the…read moreassociates.

They are absolutely the worst delivery service they don't care about delivery your package on time…read morethey don't care about the condition of your package and to contact them is a waste of time cause nobody takes accountability for nothing just the worst.

I was in need of help with package shipping and tracking questions and Tara was very helpful,…read moreknowledgeable, friendly and provided me with everything I needed to know. I would definitely recommend this business.

We brought an iMac 27 down from a UPS store in VA to this shipper, because the cost of shipping it…read morefrom that store was so exorbitant that we couldn't even believe it. Ben from Goin' Postal not only worked with us to get the computer wrapped properly, but he gave us the best guidance on shipping it at a reasonable cost (and which also covered insurance for it). We were beyond pleased with his service and store, and we would highly recommend him and his very friendly staff for any of your shipping needs!

Such a great feeling to be greeted with a smile when you walk into a business. Friendly and helpful…read morestaff too. No need to touch the door. Just wave at the sensor, and Open Sesame! What a genius concept for when your hands are full with boxes...or for COVID precautions! They accept UPS, USPS and FedEx drop offs, so super convenient! Since Postal Annexes are locally owned, you're also supporting a local vs big box business.

Postal Annex customer service and quality of work is above and beyond next level. Tara, Kay, and…read morethe whole team are kind, responsive and they can do it all! I use them for everything from sending things abroad to printing thousands of prints at a time for work. They can do high quality prints on nice paper for very reasonable prices. I try to give them 5ish days heads up for larger projects so we can work through the details. They nail it every.single.time. I've stopped going to any other postal or print places- do yourself a favor and give them a try.

I was only a week out from my own wedding overseas when I realized my passport was expired, when I…read morewas sure it was not. After months and months of planning, reservations, research, spending, and family and friends booking flights and lodging... I was about to be absolutely crushed with shame and embarrassment at being unable to attend my own wedding. I still don't completely understand how I missed such a basic requirement, thinking my passport was valid for the better part of a year! I rushed online to research some kind of solution, believing I was simply f-ed, and Legal Passport was an option. I contacted them and worked with Paul, and the same day he had me on track to put my documentation and authorizations together, ship overnight to his courier team, an appointment at the regional agency for an urgent passport (I do not live in a state with an agency and would have had to flown to one, assuming I could get an appointment). I found out this disaster was the case on Saturday, had the documents with Paul's team on Monday evening, the passport processed completely by the government by Tues evening, and the passport in my hand on Friday with 5 days to spare. Really incredible. I have read reviews that Paul is rude or otherwise unprofessional. This was not my experience. He can be sharp, but it is because he wants perfect execution of what you need to put together and send so that there are no hiccups and you receive your passport. Every hang-up will be a delay and reduce your chances. He is not a magician - the government can simply take a long time or have an issue with something minor that you missed. He was extremely responsive to me on call and email and took sometimes 8 calls from me in a day. I also imagine he is dealing with a ton of very stressed people looking for an instant fix to an issue. Paul and his team helped me avoid what would have been an absolute catastrophe both financially, emotionally, familial-y. Thank you so much to you and your team. I highly recommend Legal Passport.

I've been a customer for years and I love this place! Friendly, knowledgeable, helpful people make…read morethe difference. No matter how long the line, they are still much more efficient than our local PO's. And dogs are welcome too...!

I am a local artist and have used them a few times for scanning my art/ printing and even shipping…read moremy pieces out to my customers. I have never had an issue until recently. I can have a lot of grace and patience especially for newer staff members who may not have the muscle memory for the job just yet, but I came in this last week, waited in line a bit, and was greeted and served by a newer team member. I came with a few art pieces (none bigger than 9x12 in size) I needed packaged and shipped to 2 different addresses. We sat in there a good 45 min waiting, watching the whole time, she struggled to pack them correctly and something in me knew I should have triple checked if the packing slips ended up with the correct boxes but I decided to trust her. Side note: One of those packages was going to a dear friend who just had a huge loss in her life and the piece I was commissioned to do was to commemorate them at the funeral. I gave myself enough time to ship it out so it arrived on time. I left after waiting a long while to finish up everything and got my tracking numbers. The first package arrived when it said it was going to (the one for the funeral) and she opened it and told me it was the wrong piece. I immediately called the store and Kim was very helpful in getting me new shipping labels to then send to each person and get them to resend each package. Very thankful for her help. I was informed that my inconvenience was noted and that a manager will reach out and follow up. It's been a few days and still haven't heard anything. I can have grace for the new trainee but this is when the importance of what's shipping comes into play, you never know as a customer service rep what's super important and what's not. This particular commission getting there late affects my business and makes me look bad for not getting it there on time. This person paid good money to receive this piece on time and was very disappointed. All of that being said, I will keep coming back, I won't let this deter me from support a local business but I share this experience more for the team. I know things happen and I'm really understanding, it just affected my business in a way that may make me reconsider if I should use their packing services and just package my pieces myself. I will still come back to scan and print and ship.

Exactly what we needed! We can not be home to sign for delivery but Goin Postal had our back. Thank…read moreyou.