I had an AMAZING experience here. Eric and Brittany the Assistant Manager were such a BLESSING! By…read morethe time I got there they finished some of my work for me. Thank you all and God bless!

Have used them for years. Friendly staff. Never any problems with them. Seems like problem, if any,…read moreis FedEx at destination point. They don't always come through. This is not this office's problem though sometimes they get blamed. Couldn't be more satisfied with our local FedEx. Will continue to use them.

Barney was AWESOME! He was on top of things, patient, answered all my questions, responded quickly,…read morewas really friendly. My signs were reasonably priced and great quality. I LOVED THEM! Looking forward to working with them again!!

Great experience with a small yard sign order for my church. Super friendly and easy to work with…read moreand my project was DELIVERED on time and perfect! Thanks Barney!

Ray Hubbard Postal is an Oasis within the hectic, isolated and impersonal business community…read more They are friendly and knowledgeable about the shipping/mailing industry. They sincerely care about their customers and their professional approach to your problems make them a real treat to do business with. I highly recommend them to everyone for all of your postal and shipping needs. You won't be sorry.

Teresa is excellent! The services they provide are fantastic! Not only an address for mail but fax…read moreand notary too.

Great little place to get your work done. Copying, mailing... They have a large format printer…read morethat can even do banners! Heather is super nice and friendly. Instead of going to one of the big box places like Office Depot or Staples for your printing or shipping needs, keep it local. Outstanding place!!!

I highly recommend this business for anyone who is shipping packages & does not want to deal with…read morethe hassle of the post office ! We love Cherie!

I like this UPS location. I can always pop right in and out and be on my way. My favorite thing is…read morethat they do Amazon returns. Since this COVID stuff, I've done a lot more shopping online and I love that there is an easy way to send stuff back if I need to. The workers are efficient and there are usually a couple, if not more, workers in there to keep things moving along

I've visited the UPS Store in Midlothian several times over the past months, and unfortunately,…read moreI've had multiple negative interactions with an employee named Dylan. During my first encounter, I used the self-service printer after walking into the store, just as I had done on previous visits. No one had ever told me that I wasn't allowed to print on my own. After I returned from my car to print another document, Dylan approached me and told me I couldn't use the printer. The issue wasn't that he corrected me,it was the way he did it. His tone was rude, unprofessional, and unnecessarily confrontational. I explained that I genuinely wasn't aware of the policy because no one had ever mentioned it before. I ultimately asked another employee to assist me because I did not want to interact with him further. The woman who helped me was very kind and even apologized for the way the situation was handled. Today only reinforced my initial impression. When I walked into the store, there was only one customer being helped by another employee. Dylan saw me enter and immediately went to the back instead of acknowledging or assisting me. I watched him walk around the back area, return briefly to the front to look at his phone, and then head back again without ever offering to help. Another employee eventually asked him if he was going to assist me, and I responded that I would simply wait for the other gentleman because I did not want Dylan helping me.Customer service is about treating people with professionalism and respect, even when enforcing store policies. Unfortunately, Dylan consistently came across as dismissive, rude, and uninterested in helping customers. I hope management addresses these concerns because the other employees I've encountered have been friendly, courteous, and professional. One employee should not overshadow the positive customer service provided by the rest of the staff.

I really love our local post office. The staff here is very friendly and aim to please. I like…read morethat it offers all types of services like selling greeting cards, gift cards, mailing supplies, decorative and regular boxes, things to make ones visit there a nice one. It is a very busy post office but people get tended to in a timely and professional matter. The customers are cordial to one another as well. They hold the doors open for one another.

This is the 2nd time I have requested a hold mail in person with a form filled out, which has not…read morebeen done. We are in Europe and requested the hold mail, my sister checked on our house and informed me that our mail was jam packed with mail. I'm not happy!​

Very impressed by this location. I had occasion to visit the week before Christmas to send a…read morepackage The line was wrapped around the store and nearly out the door when I arrived. I questioned whether or not I should come back but I stayed as I needed this package to go out as soon as possible. The line ended up moving very quickly as even more customers arrived. All three registers were open and the employees were working speedily and diligently to help the customers as quickly as possible. As my turn came I was told my package may not arrive by Christmas as the deadline for that date had passed. However I learned that only two days later my package was received and all was well. Very happy with the staff and the wonderful service I received.

I just found out from customer service that when tracking says they have your package, they don't…read morehave the package. It's a lie. I've been waiting for weeks for my kidney medicine. I'm told it's not coming. I have a kidney infection now because of UPS.

Just snooty and not helpful. If you don't fit the mold of grandma sending a package they don't want…read moreto help you and ignore you. The prices for everything are we're just too high to justify bad service. I want to buy local, but when Target is cheaper AND more pleasant, I'll go there instead.

Loved this place! Everyone is very friendly here! Great place to mail and print labels .read more

Francisco was outstanding with amazing customer service! he went the extra mile to make sure my…read moreproject looked great and was done right! This has been my UPS store of choice and will always come here!

I am utterly frustrated and disappointed with UPS. A parcel sent from France to my parents' house…read morein Arlington arrived on 6th December, but it was only scheduled for delivery at 8:54 AM this morning. My parents waited until 11:30 AM, and it never arrived. Despite repeated attempts to contact UPS, no assistance was provided. We could not reach the driver, nor could we get clear guidance on collecting the parcel from the depot. The lack of communication and support is completely unacceptable. This failure has caused significant inconvenience. The parcel was supposed to arrive before my parents' flight to Lebanon so they could bring it with them. Now, I am forced to pay for shipping from the USA to Lebanon because UPS could not deliver on their promise. I am extremely disappointed with this level of service. UPS has proven to be unreliable, unhelpful, and completely frustrating. I will never use this service again and cannot recommend it under any circumstances.

Update: Monday, July 18 2022------ I called them around…read more12:45pm today and right away I was connected and spoke with a lovely woman who said that when they got the order they only had one in stock and that she emailed me to ask if I wanted them to send the one, otherwise they would wait until they got more and send both together -- and that today they got more and would be sending it out to me via USPS in a shipping envelope. I asked if she would please send me a confirmation and the tracking order when it went out and she said she would. Apparently an automatic confirmation email should have been sent to me when I placed the order, as well. I have 2 gmail addresses that I've been using for many years. Gmail now connects multiple addresses, so that users can jump between them easily. Both before and after I spoke with them on the phone, I combed through both accounts, searching for "Fred Lake" and "fredlake.com" in all inboxes. I did a separate search solely in my automatic Spam folders for each address and visually looked though all of the emails in those folders starting from the date I placed the order. The only results I come up with are the PayPal confirmation from day and time I placed the order and my own emails to them, which do not have replies. I confirmed with the woman on the phone which email address she had written to when asking about the inventory issue and it sounds like she has my correct address! I made sure she had my correct shipping address and she did, so we'll see what happens! She was extremely friendly and took time to listen to what I had to say and answer my questions. She was located at the company's home office in Dallas -- they seem to be a relatively small company and I really hope that this gets cleared up so that I can change this review to 5 stars!!

I recently ordered custom embossers. The staff was very helpful. They allowed me to mail them…read moresamples of stationery and envelopes to be sure the embossers would work since I live in a different state. I am thrilled with these embossers! I will look forward to ordering from Fred Lake in the future. Thank you!