I needed pickup, packing and shipping of a framed print (auction lot). I did not want the frame,…read moremuch cheaper to ship without. They arranged to have the print removed from the frame by the auction house. They gave me an estimate, but charged LESS! I was extremely pleased with their quick response excellent communication and outstanding service. Went far beyond what I expected for a small job.

It's always a joy to do business with them. They have all…read morethe office equipment that for the most part, I don't use that often and it wouldn't pay to have on hand. For the majority of the services I need, it's usually under a dollar or two to get it done. The staff always greets you when you walk in, and they can't seem to do enough for you. They have all the supplies you need to pack something on your own or they will do it for you.

I had a truly wonderful experience with this UPS store, they were incredible!…read more After cleaning out the storage space of a loved one who had passed away, I dropped off a number of delicate and oddly-sized items to be shipped to multiple addresses. Erica, in particular, went above and beyond to help me out--she packaged everything expertly (a feat for some of the more delicate collectibles!), gave me honest advice about the price of shipping different groups of items to different locations, and kept everything organized as we figured out the best path forward. When it was time to ship the various batches, she checked in consistently, helped me troubleshoot some day-of issues, and made sure to get the correct payment info for different shipments. Everything arrived on time and in tact, at a reasonable price! More than that, Erica and everyone else at this location were incredibly kind and patient as they helped me figure out a very complicated project. It's not easy to deal with the things a loved one leaves behind, and I don't think I could have managed with out the compassion and expertise of these wonderful folks. I cannot recommend UPS enough (particularly this store!) after this experience!

Dropped off 8 packages for Amazon today, Unfortunately, only 7 were scanned in-house. (My major…read moremistake was not checking my receipt before leaving the store). An hour later, I caught the problem and spoke to the owner immediately. He was dismissive, rude, and unhelpful. I came up with several possible solutions to rectify the situation, to which he repetitively commented, "You can't prove to me you dropped off the package". I asked to speak with the employee who scanned everything (but one) as he would remember me due to his comment, "you're so organized". The owner left me on hold and never returned to pick up the call. My warning...The owner is superficially friendly when all is well. However, I've witnessed him loudly arguing with another customer in the store just 2 weeks ago. When it comes to rectifying mistakes or customer service issues, he is one of the most unprofessional & disrespectful business owners I've ever come across

The owner had terrible customer service!! I walked up at 2:55 and their door was locked I'm…read moreassuming because of covid and limited number of people. I stood there for a few minutes before someone came out. At this point it was 3:00, when they close. He said to me we are closed at 3. I told him I just needed to drop something off for Amazon and i had the QR code pulled up on my phone. He turned me away. The lady waiting with me told him that she needed to drop something off that was due by Monday. He said no to her as well. A third lady was there and she said she just needed to drop off her package which already had it's shipping label on and was ready to go. They did not let any of us in. I expect better customer service from the owner. I am very disappointed.

Ken was AMAZING in helping us return 12 boxes from my son's wedding. He was patient and very…read morethorough. Give that man a raise!

so my daughter is getting married and she needed help making copies of the wedding program-…read morestepping up was copier server Tamary- what a professional and helpful person! The printouts were great- thank you!

Newburgh Shipping Company is an independent business which ships with all of the major shipping…read morecompanies (UPS, FedEx, DHL, USPS). A company like this is difficult to find, is convenient, and has a lot of potential since most independent companies only deal with one specific carrier. The store is located on upper Broadway in the City of Newburgh (near Anthony's Deli). It's difficult to find, especially in the dark (no fault of theirs). Their sign is alongside the road, but upon entering the first parking lot, you need to drive to the left, continue behind the first strip mall, and find the building diagonally across the next parking lot. I stopped by to ship a few FedEx packages in the early evening. When I arrived, there were trucks from FedEx and UPS both making pickups, which was prompt according to the schedule Newburgh Shipping advertises. I brought my packages inside. It seemed more like "social hour", as the only person working in the store was focused on chatting with the drivers than dealing with her only customer (me) or processing any of the store's packages with the drivers. She scanned my packages and gave me a receipt while chatting the whole time with the drivers, barely acknowledging that I was there. Due to the lack of customer interaction and friendliness, I am only giving 4 stars instead of 5 stars. As I was backing out, I noticed the FedEx driver was helping the UPS driver lift up his packages off the floor, while the Newburgh Shipping employee continued chatting away lol. However, the store did seem organized, efficiently operated, and clean. I would definitely give this place another try for any shipping needs.

We were extremely happy with the service Tina provided. We came in with a plaque that was packed…read morefor domestic shipping but not for international. We needed to send it to Malaysia. Tina verified the address, removed the original packing box, and carefully repacked it with extra cardboard on the front and back together with several layers of bubble wrap. She was even willing to stay late to complete her careful packing job. We're happy to report that it arrived in Malaysia in perfect condition. We highly recommend Newburgh Shipping for your shipping needs.

Not sure where to start:…read more I tried to mail a simple large envelope via regular mail to Syracuse. A week later the envelope is returned to me for insufficient postage. I mailed a small box weighing about 5 pounds via UPS to California. They charged me $50 (!). I showed up 8 minutes before closing at 5pm. Their gate was already down. Fine, I'll come back the next day. Next day I come 22 minutes before closing... and the gate was already down. So I go in anyway because I think it's reasonable to try mail something *20 minutes* before closing yet the guy acts like I've asked him to carry me across the Sahara desert on his back. Pretty sure he then decided to mess up my Syracuse package on purpose for me having the gall to ask a mail store to mail something. Run, don't walk, away from this awful business. Go to one of the places in the City of Newburgh instead.

The guy behind the counter is freaking rude . You could tell he's trying to put on a professional…read morefront . But I can see right through him . He obviously hates the customer service field . So I'm not sure why he still works there . His demeanor n response says it all . He does have his favorites because I saw him joking with another customer who was a male . The place is run down with no structure , dark , gloomy . Needs to be shut down to be honest

Unfortunately, this location for picking up mail is incredibly inconvenient, and the hours of…read moreoperation are scare for a student who is taking multiple classes in a day and is looking to pick up a package they have received. Would be so much nicer if there was *somehow* a way for packages to be brought to somewhere else, somewhere more readily reachable, like the Mail Room in Main perhaps! Also, watch out for their lunch hours -- 12:00PM to 12:30PM.

Found this place online. Needed some bookmarks for my mother's funeral. Amanda and Carrie were very…read moreprofessional and understanding. They listened to what I was looking for and made adjustments as I requested them. The final product was beautiful. And the turnaround was really fast; they said 1-2 days, but it was done basically within hours! Tho I could've ordered something online from somewhere, I decided to go local so I knew what I'd be getting my, plus it was a really good value and competitively priced against whatever online. I definitely recommend Minuteman Press.

I had the pleasure of meeting Amanda Heinz, owner of Minuteman Press of Wappinger Falls, and her…read moretalented graphic designer Carrie Durand during one of the most difficult times of my life. I live in the Southwest and had no idea that a family member would pass away unexpectedly. Suddenly, I was tasked with planning a funeral and creating the program, obituary, and thank-you cards -- all from afar. After finding Minuteman Press through a Google search, Amanda and Carrie immediately stepped in to help bring my ideas to life. There were moments when I was completely at a loss for what to do, but they patiently guided me through every detail -- from paper choices and fonts to wording and layout. They approached my situation with professionalism, compassion, and genuine kindness. On days when I broke down in tears, these two incredible women surrounded me with support. The final product wasn't just good -- it was exceptional. It brought me to tears. When I needed additional items at the last minute, they worked tirelessly to ensure everything was perfect. Though it has taken me seven months to write this review, I wanted Amanda and Carrie to know they were truly my lifesavers. This is not just a printing business -- they helped bring my loved one's memory to life. My family and I are forever grateful for Minuteman Press of Wappingers Falls. I wholeheartedly recommend them for any of your printing needs.