5/5 ShipNYC…read moreabsolutely crushed it for me. I needed a couple of custom 3D-printed camera parts, and not only did they nail the design, the parts came out perfect--tight tolerances, clean finish, and they fit my gear like factory originals. What really stood out, though, was the way they treated me. Everyone I interacted with was genuinely kind, super patient, and clearly knew their stuff. They made sure I got exactly what I needed, and didn't try to upsell me on anything. On top of that, their pricing was refreshingly reasonable--way more budget-friendly than I expected for custom work. If you need 3D printing done right, and you want to deal with people who are both talented and actually pleasant to work with, ShipNYC is the move. Highly recommended.

Rich and his team went above and beyond for my printing needs, so I would highly recommend anyone…read moreto use this company! I found ShipNYC to print the addresses on my save the dates and was met with complete professionalism, great communication and excellent service from beginning to end. They printed within a day and gave me complimentary shipping, as I live an hour away. The font was perfect, straight and exactly what I was hoping for!

I had a problem with a package . Stopped by another ups…read morestore which I won't mention. Walked into this store and explained my situation. The amazing woman ,which I found out later to be the owner said to give her a minute. In less than 2 minutes had everything resolved. The previous location said they had no idea what to do after waiting 30 minutes. Not only is the service absolutely amazing ,the store is spotless. It's a shame that I can't give this store an amazing staff more than 5 stars. One thing i can say is that i will use them for all my shipping an printing needs from this point on. Thanks for the wonderful experience.

I have a small hobby business run from home, as well as a remote consulting practice. These require…read moreme to visit this store at least several times a week, on average, In doing so, I have found the three guys that run this place to exhibit, at least in my view, the ultimate in customer service. Pat, the guy that manages the store and also routinely mans the front counter, is always very upbeat and I find, extremely customer friendly. He is always willing to help those that don't understand the shipping process. There are many repeat customers that are used to bringing in different types of online sales returns, but also those that have not been there before or often and are not aware of what's involved in packing and shipping properly. Pat is always willing to help, and in that way can be very informative as well. He has in the past made labeling suggestions to me that have been very helpful. He is also the location's notary, and is quite adept at streamlining and explaining what's involved and how it works, for those coming in for that, that are unfamiliar. I find at times, in an effort to better serve their customers, when the place gets a longer line, Pat can pick up speed to look to get customers out quicker. Damian, is the epitome of calm, and exudes customer service. He will routinely go out of his way to help people, and seems to have the ability to remain calm and relaxed, no matter what is thrown at him. Quite often I have seen people come to the counter, and after waiting on line, find they can still not locate their shipping label in their phone. Despite the mounting line, where he could just as easily tell the customer to come back when they find it, he will routinely ask the person if they might allow him to help, He then, very efficiently finds the missing label, hands them back their phone, with a shipping receipt and sends them on their way. I can't think of any place I patronize where the staff might show that extra effort and courtesy. Another member of their team, Tim, I have found to be the consummate gentleman as well. He is often there late in the day, and encounters people coming in, minutes before closing, While he is cleaning up to end the day, he will stop to assist the consumer and just return to his closing activities, without rushing them. When I had started leaving this post I noticed that the rating was not as flawless as I had expected. I saw that some were not at this level. In scrolling down I found many that were a decade old and before the revision of the location's operations and the change in staff, and even some meaning to critique other UPS Store locations included here. If you have any reason to need any of their services, of which packing and shipping are just part of many, I personally suggest that you visit this location. I truly believe you will be as satisfied as I have been in the manner I have been treated. Just an aside, people have commented on the difference in pricing between the UPS website and the store counter, as well as the cost of boxes and materials. Many are not aware, each UPS Store is individually owned and incurs its own overhead and payroll costs, hence there are two distinct pricing structures set by UPS. Any consumer is able to print out their own UPS label online, even set up their own UPS account in minutes, afix the label to their own box, and drop it off at the store with no charge for the drop-off, as I do myself.

These are good people and very patient too! I recommend them for auction shipping and everything…read moreelse.

Great local location for all your shipping needs…read more Ships with multiple vendors FedEx, DHL, UPS even USPS, so if you rather not wait on the pkg line at the P.O. this should be your spot to pop in and out quickly. Customer service always smiles and truly aids to give you all your options. Super reliable as all our packages have gone out when described and arrived when predicted.

Friendly staff and quick and easy service. Clean and convenient location too now that I know it's…read morehere! Hand sanitizer and face masks available as you walk in. Social distancing... Was in and out within 5 minutes. Staff helped me box my FedEx package and secure it, scanned and placed my label for me and gave me my receipt. Done in a jiffy. Kudos for speedy and efficient service.

FedEx is an absolute disgrace…read more We paid $75 for overnight shipping from East Meadow, NY to Clearwater, FL. The package was supposed to arrive Saturday. It didn't. When we called, we were told FedEx's system "mistakenly" scheduled it for Monday. Their error--and they refused to fix it. On Monday, it got worse. They couldn't even locate the package and told me I would have to go pick it up. No one could tell me where it actually was. I was sent from one FedEx location to another, wasting hours, with each location acknowledging the mistake but unable to resolve it. The only reason I even got the package was because someone finally located it at 7 PM the night before I was leaving--making the overnight service we paid for completely meaningless. The local employees were the only bright spot--they tried. The company itself is a failure. Then customer support. I was told to call for a refund due to their failure. Instead, I was passed around repeatedly until I reached someone named Claudia, who gave contradictory information, made things up as she went along, and ultimately refused to issue a credit despite the obvious failure to provide the service we paid for. FedEx lost the package, failed to deliver overnight, forced me to track it down myself, and then refused to take responsibility. This is not a delivery company you can rely on.

Navis Pack & Ship #13008NY: impeccable service and honest prices!…read more I entrusted the pickup, packaging and shipping service to Navis Pack & Ship #13008NY of my precious artistic photograph which I purchased on auction from Christie's New York. Mr Bill Greenwood and Ms Aisha Washington, with all their staff, were in my complete support and highly professional. Impeccable service and honest prices! I highly recommend using Navis Pack & Ship #13008NY. See you next time! Nicola Pontalti Italy

Absolutely horrible. DO NOT USE. I'm a professional packer…read moreand after several emails with me providing photos, and their assurances that the sculpture would be packaged correctly, it arrived with inadequate support and was damaged. AND charged me triple what it should have been, but honestly, I didn't care about the price as much as receiving the item safely

I've come here a few times and it's always the best post office I've been to. Friendly employees…read moreand a short wait, and I've never had any issues with my packages.

The man that works at the post office is so so kind and brightens up the post office atmosphere. I…read morethink his name is Patrick. And they make shipping so easy!

This was one of my best experiences. I forgot the 2 ladies names that elevated my entire…read moreexperience. As soon as I entered the tone of the visit was set with a huge welcome and smile. Everyone at this location radiated positivity and I gave it right back. I travel from Brooklyn and travel to different areas daily and this one made me feel so at home. I created 3 labels and assembled packages to go out using the QR label feature . The manager was able to find my fed ex account and print out training materials for me to onboard my new hire. I overheard their customer service with other clients and they went above and beyond even when the client wasn't the most polite. The value I received here was priceless!

Just purchased a new office chair and had it shipped to the house. Great selection, and being able…read moreto try it out in-store first is so nice. No gambling on what looks good on Amazon Vs. what feels good in store.

My son bought me a new printer, Expression Premier, at the Massapequa store for my birthday,…read moreSeptember 25. He didn't have a chance to open it at my home until yesterday, October 10. Though the box looked new, what we found was a used printer! It still had some ink left in the printer and there were some obvious family photos in the box. Obviously the people that owned it before kept it for a few days, printed what they liked, and returned it. I am not happy with my printer. It was very difficult to set up and the print results on photos are not great, but it is to difficult and too far to return it. Please be aware the Staples was unethical in selling this. I am a long time Staples customer but will never use them again.

Very nice people but the upsp over all is so disappointing. Recently I paid 45 dollars for a time…read moresensitive item to be sent overnight to a very very important case I'm having evolved in. When the item didn't arrive ,the excuse was well we guarantee your money back and most items. WHAT???!!!!! So if I wasn't on the ball I would have been times out of a settlement of possibly millions because I had left it up to the POST OFFICE GUARANTEE which isn't actually a over night guarantee but a money back guarantee.Jeez keep raising your rates for the poorest service around no wonder your bankrupting yourself no one trusts you and your slower than slow. Oh and btw when our mail isn't delivered the answer is the carrier was on vacation. OMG

lady at front with red hair was rude there was no line and i asked kindly if i can email her a slip…read moreto print which i never have an issue anywhere else with this request even when it is busy. She said they don't print labels but I never had a problem anywhere else so her inconvience is now making me drive farther than my local usps just so they can print a label and ship out my package.