This has to be the worst UPS store in all of Canada. they lost two of my parcels through their incompetence, because of their haphazard service I had to pay for very expensive shipping twice, they forget to leave notice of delivery, they misrepresent the greater UPS delivery system. the current owner/manager shouldn't be allowed to run a UPS store. Their customer service is horrible and they make no effort to help. stay away from this UPS store and go to FEDEX or Canada Post instead. Due to this store's incompetence I am out over $500 in service charges and am missing a valuable item which UPS destroyed all because the manager of this UPS store wouldn't lift a finger to help. Stay away! read more