Pretty lady greeted me with a smile as soon as I walked in. She knew right away what I needed for…read moremy Sam's Club return and processed the scan expeditiously! Very sweet and kind!

Really? Since when does FEDEX want to sell you a whole roll of tape, when it only takes one small…read morestrip to seal my box?? Never had this type of issue before... My company ships millions of $$ worth of packages via FEDEX, and now I can't even get my box toped. Unacceptable FEDEX!!

Terrible store and service. Over charge on everything. Not worth the aggravation. I use UPS a lot…read morefor work but will bypass this one.

I opened up a po box to get packages from a cake decorating company. I learned that the company…read moredoes not deliver to po boxes. Only store and residential address. After explaining this to the clerk, after explaining that using the po box will not be feasible, they informed me that based on paper work signed there is no refund. So after paying for a year, which is ove $200, I have no recourse. I feel that regardless, clerks need to make that clear when signing up for a po box, so that a person does not sign up for longer than they need.

Stopped by on Saturday, December 5th around noon. Sign on the door (and Google) said they were…read moreopen until 2:00 PM that day, there was even a special seasonal sign on the door saying they would have extended hours until the early evening on Saturdays leading up to Christmas. The store was closed, however, with no explanation on the door or any sign of life inside. My wife called the store's phone number and left a voice mail asking for a call back as to why they were closed. My wife went to the store today to ask what happened, the owner told her he decided to "do Christmas with [my] family" on Saturday instead of opening his store. My wife asked if he got her voicemail, he said something to the effect of, "Yep, heard that when I came in on Monday." Never said anything like sorry I didn't call you back or sorry I didn't leave any notice whatsoever that I'd be closed on Saturday despite two signs to the contrary. This place clearly does not need anyone's business or money.

Kim and Harmony were so kind today. I needed to ship a large awkward item and they were so nice to…read moreprepare the shipment without charge. You two did an awesome job. Thank you for your kindness.

All of your shipping needs will be taken care of at City Shippers. They are courteous and fast…read more It is convenient and a great option to send Amazon returns. I know they provide a wide variety of other products and services however, I haven't used them yet. I highly recommend City Shippers.

Fast and friendly service. Even when they are busy I have always recieved fast service. The…read morecustomer service from each employee I have encountered has always been excellent.

Have always had good service with The UPS Store but the thing that bothers me most is when a…read morebusiness is said to be open from 7:30 am to 6 pm and closes early. I don't care if it is 1 minute until the business close don't close until the appointed time. I'm sure we all have been there when you are running into the store just a few minutes before the store closes, we all have done that. But, this was not the case, I was there 9-10 minutes before the store closed. I knocked on the door and stood there for at least 4-5 minutes and no one even came out to see what is needed. Surely, someone could have at least come to the door to see what the issue was. But nope, no one did. If you are going to close early, please state on the board that we are open from 7:30 am to 6 pm but close 15 minutes early. Would probably save someone some time.

Service was good except..... I was doing an Amazon return…read more I had the return info on my phone. The lady said that she needed a paper copy and charged me $5.20 to print out one. I seems like in the old days they would scan the barcode off your phone and print out a mailing label.

Apparently this business has been sold and under new management. The prior owner / management was…read morevery professional and friendly. The new employees are unprofessional and also not friendly. I was charged $20 for an extra box and packing to go around my box I was shipping. I had shipped a box a month ago that was exactly like the one I just shipped and there was no extra charge for a box because they didn't use one. You can tell when an employee does not like their job and does not want to be at work. The girl that waited on me seemed irritated that she kept having to take the tootsie pop out of her mouth to repeat her questions. it is just disappointing when a good business goes downhill with new management.

HORRIBLE!! Ordered a glass console table and literally gave ring footage of the woman fed ex driver…read morejust throwing on the porch. it was shattered. then they sent me a replacement (not fed ex, the place I ordered from) and THEY THREW THE PACKAGE AGAIN!!! guess what!!! it was damaged AGAIN!!! just recently ordered a gold bamboo frame, and what do ya know the woman driver threw the package again and it was damaged. SICK of Fed Ex delivery drivers. they are too lazy to place a packaged that obviously says fragile onto a porch. their lack of care is loud!!!! Fed Ex do better!!!!

You can use delivery manager all you want. The drivers REFUSE to read it. I have it permanently in…read moremy account to put packages away from the main road so they aren't stolen. I have a doorbell and told him to put it in the back and got ignored. I'm tired of this. They're rude and throw packages or just flat out don't listen. FEDEX fix your driver's attitudes and quality of work. This is pathetic.

I had a genuinely great experience at this UPS Store. Tabitha and Chloe were both incredibly…read morehelpful, patient, and friendly, even with a busy store. They made the whole process easy and took the time to make sure everything was handled correctly. After a long day, they also managed to give me a laugh, which honestly meant more than they probably realized.

We called ahead for print service which our two Vice Presidents needed for a meeting tomorrow…read moremorning. We were told that it could be done if we arrive by 6. We arrived at 5. We were told originally they could not bind but when we arrived we asked again and they said they could bind. When we arrived we waited 45 minutes and were told that they can't print because the store was busy! The staff member was on a call with the manager which clearly told her what to say after they could not figure out how to print. At the time she came out to tell us, we were the only people in the store. The customer service from the UPS staff was absolutely deplorable! We went to Staples and the job was printed and bound in 30 minutes! Best $250.00 spent! I guess UPS did not want that revenue!