The staff behind the counter are excellent. They help with my phone problems no matter how big or…read moresmall. I highly recommend them. They can fix anything!

Took these guys 5 minutes to fix a 7 day failure by Best Buy. Don't waste your time with the fail…read moreSQUAD. Gave them the 40 dollars that the fail SQUAD could not honor!!!!!! As a TIp! Thanks Fail squad for sending me to the right place!!!!!!

I took my iPhone 15 to Expert Fix on Baytree to repair an ink spot on the screen and was charged…read more$180(I didn't mind the price), only for the phone to literally fall apart a week later. The screen started lifting off as if it wasn't properly installed or glued, the phone began overheating and was hot to the touch, developed black lines and new ink spots, and the screen started glitching, lagging, clicking on things by itself, and completely malfunctioning. The battery now dies within an hour. The phone is essentially unusable. I went back in person to try to resolve the issue and also attempted to sell an item. Not only was I severely lowballed, but they ignored me for over 20 minutes and then walked away without finishing the interaction. Maybe if they weren't so focused on upselling additional junk, they could actually produce quality work. I then took the phone to the Apple Store, and they confirmed the parts were non-genuine/black market and advised me to take legal action. Since then, I've called multiple times, left voicemails, and sent an email through their website--all ignored. Poor workmanship, terrible customer service, zero accountability, and $180 wasted. Save yourself the time, money, and stress and go literally anywhere else.

Try your best to avoid these scammers 65 dollars to do nothing but tell you the problem you already…read moreknow and they can't even fix it

Went in for a screen replacement on my iPhone 11. The employee said it would take about an hour and…read morehe was done in 15 minutes. The screen started acting up the same day so I brought it back and they put a new one on free of charge. They were even able to salvage my screen protector. Highly recommend, I interacted with 3 different associates and they were all super friendly and ready to help.

Great customer service , helped me to understand everything that was going on with my phone and…read moretried his hardest to make sure I was satisfied ~Kiesha & Cal

These guys are the best! Great service and very fair prices. Been using Mr. Hicks now 10 years or…read moremore. He has never let me down. I wouldn't even dream of going elsewhere.

From the owner: We are here to help you with all of your computer needs and we are happy to provide great service…read moreand price match our competition.

Went in to have some equipment looked at and perhaps repaired. Owner acted less than interested and…read morewas very condescending. He seems more interested in government contracts than helping the public.