Friendly, efficient staff. Had to overnight a package. In and out in 5 minutes. Will use this…read moreparticular FedEx facility again.

I want to give a recommendation to Keith who was so helpful to me. Due to the lack of a working…read moreprinter, I took and saved pictures of the return labels sent to me by Amazon, and Keith downloaded the via FedEx email and sent the three returned packages on their way. Keith was courteous, professional and had a great attitude. He even wished me a Happy Birthday, which turning 85 has been a new milestone!

I've gone twice in the past week for something or another and they're so incredibly nice there…read more For one thing, dumb me went in through the entrance where the FedEx pick-up truck was and rather than have me move, they moved and let me park. For another, Liz has attended me both times, and she is efficient and welcoming. Seriously was in and out both times in five minutes flat. As for what I sent out, the first was a care package with fragile items that arrived in one piece. The second a letter that will be arriving later in the week. I've no doubt everything will go swimmingly. I mean, so far everything has, and minus one incident years ago with FedEx, I've never had any issues with this chain whatsoever.

When I went into the office today, the woman helping me did not smile, had a terrible attitude, and…read moretyped the address differently than I gave it to her and then argued with me that that's the way it popped up in her system. However, my package is going to a government office and they are very specific on how the address must be written or it gets returned to me. She then complained about me within earshot to the next customer! She said, "There's always that one person trying to tell you how to do your job." There's no excuse for talking about a customer to other customers. I smiled. I didn't raise my voice. I send a lot of packages at that location and she was just nasty to me. When I asked the other employee in the building if there was a manager name or business card I could have, she told me I needed to leave. Terrible, terrible customer service at this location. It used to be great. Not anymore.

Convenient, fast, efficient, and cleanly. I love these type of stores as they are less crowded and…read moremore convenient than USPS stores in general. There is generally mark up, even when sending somethings via USPS, however, as long as I can swing it financially I would prefer this over USPS. Also, my local USPS has random hours with an hour and a half long closing time for lunch. Many days this is when I CAN get there and send something off. If you are in this area, come to the UPS store to get your mailing and shipping needs met!

The customer service and kind individuals who work here always make it so easy and pleasant to send…read moreoff packages. I had an issue with a package delivery and the manager and store owner worked with me to help resolve the issue with care . I felt very taken care of . Highly recommend for your ups needs .

Fast, responsive, and high quality. And I mean this for both the employees and work they produce…read more Running a small trade association, dependability is incredibly important. Target Copy has always been able to meet our needs, even at the last minute. Their staff go above and beyond to be accommodating. More small businesses in our Tallahassee community should be run exactly like this place.

This review is specifically for the production facility in the small industrial park across from…read morethe army reserves on capital circle - and not for the equally excellent storefront Target Copy on Tennessee street. My own company had sponsored the cost of reprinting wife's 20th law school class reunion guides and there was no question as to where to take the project. Leave it to me to wait until the last minute to execute this project, but I did and Target Print & Mail committed to my deadline. In fact, when I picked up the packets on Friday afternoon (an hour prior to the event) the manager (Jeremy, who if I remember correctly is the son in law of the lady who started Target Copy "waybackwhen") offered to show me the facility - VERY impressive indeed and clearly capable of handling ANY job that TLH could send their way. Digital AND offset printing operations along with all the esoteric machinery to accomplish common and uncommon tasks. I've depended on Target Copy off and on since undergrad days (I'm FSU '89 and '94). By no means have I been a high profile client here, but I've always been made to feel like I actually was.

Every time I use harvest, I have a speedy last minute project. They're very easy going and don't…read moremind. They do beautiful work, and are always helpful and courteous. Best print shop in Tallahassee, in my opinion.

I recently used Harvest for a small print job and was very impressed with the results. In…read morecomparison to some of the other local printers their prices were fantastic. I was a little apprehensive at first because you get what you pay for but upon receipt was delighted that my order was sized correctly, the colors were perfect and it was ready for pickup within the week. Definitely going back again.

The customer service has really gone downhill. I purchased a PO Box here because I had been…read moreimpressed by the customer service when I shipped items here. It's not the closest UPS location to me, but I was willing to make the drive since they had initially left good impressions on me. Recently however they made a mistake on their end and treated me poorly for it when I went in to resolve it. I understand their jobs are difficult and I don't expect them to go above and beyond. But I don't want to be treated like I'm shady scum when I've done so much business with them in the past. Not to mention that again, this all came about due to a mistake on their end. I won't be renewing my PO Box and will be taking my business elsewhere.

I wanted to mail out several gifts for my granddaughter and the gentleman that helped me was so…read morehelpful! I didn't even realize that they offered a AAA discount. He wouldn't of had to mention that to me but he did which saved me some dollars. I would definitely come back to use this UPS store again

I haven't darkened the doors here in a long time because I finally stopped chasing the latest in…read moretechnology but my wife is still hooked on printing lots of stuff so we at least use them for printer ink and paper. Plus once a year she gets our tax software here. They get our business because they offer a credit for recycling ink cartridges and that helps keep down the cost for ink. Service is usually ok. Might have to hunt up help or a cashier sometimes since they are never busy with maybe 4 cars in the parking lot at any time. The store is still the same size as when it first opened in the heyday of the big box office supply stores many years ago and they haven't closed yet so there must be something more than our business keeping them going. Maybe supplying state government since these big box office supply folks ran all the locals out of business when they first opened.

I wouldn't give this store 1 star. I placed an order and got a call it was ready to be picked up…read more When i got there, they could not find my order. Was supposed to have a SUP call me the next day, never got the call. I called them and was put on hold for 1 hour and finally hung up. In store very rude and unprofessional. Will NEVER use staples in Tallahassee, Fl.

On November 18, 2025, I had one of the worst customer service experiences I have ever had at this…read moreUPS Store on Mahan Drive in Tallahassee. Because of tragic events (plane crash) in the UPS network routed through Louisville, KY, my shipment was delayed for days and I knew I would miss the original home delivery window due to pre-planned travel. UPS customer service had pre-cleared a hold for my package at a local UPS location and confidently guaranteed that it would be held there until I returned from a trip. When I woke up this morning, I found that the package was suddenly marked as "returning to sender." This is not an ordinary package. It contains wine worth several thousand dollars and it is perishable in heat and during additional transit. When I called the UPS Store on Mahan, they were completely nonchalant. The young woman who answered and the gentleman she was working with refused to even look up my tracking number. They repeatedly told me there was nothing they could do and would not take the simple step of checking whether the package was still there so that I could send someone to pick it up on my behalf. To make matters worse, UPS customer service specifically directed me to work with this local store to resolve the issue and hold the package. The store simply refused to help at all. No effort to problem solve, no empathy for the situation, and no interest in protecting an expensive and time sensitive shipment. I rarely leave negative reviews, but the lack of basic customer service and unwillingness to even pull up a tracking number at this location was unacceptable.

I am very happy and grateful for the immediate service provided by John and the team here at UPS !…read more Thank you for making my trip from Miami Memorable

Second time I've come to the store while it's hours say it open but when I get there it's closed.read more

The Kerry Forest location is great, super friendly and don't mind answering questions with patience!read more