I had a return to do. I got in & out despite the long line. The employees were quick,professional,&…read moreefficient! I def will be back for my shipping/return needs. I only had a return service request. All I did was show my return barcode & the label printed on their end.

always super helpful and friendly! The guy went out of his way to help me with a heavy item. much…read moreappreciated!

The UPS store in Orange is incredible. The people that work there are courteous and efficient. It…read moreis best to go during off hours if you don't like to wait in line. This location offers shipping, packaging, printing and other services. There is a large selection of all the materials needed for shipping every size package from small to extremely large and bulky for sale at fairly reasonable prices.

Terrible service. UPS needs to hire professionals and train them!! I went in on September 1st…read morewanting to send a regular envelope to Denmark in Europe. The employee(pretty girl with long dreads, huge Nails and even huger eyelashes) had NO IDEA UPS went to "some far away places in Europe"!!!! I had to insist that she triple check as I have sent UPS to Denmark before. She finally "discovered" that yes, it was possible. Then proceeded to quote me a ginormous price of $179 for a regular size envelope - totally out of normal levels. She looked a little stoned.... Seriously, UPS what a disaster, shame on hou!

A convenient storefront which takes care of all your packing needs. They have plenty of supplies:…read moreboxes, markers and tape. The staff is helpful as well. The only negative is the fact that the parking is very hard at the store. They are various storefronts who all use the same parking.

Very friendly service front desk ( but not the male owner) I'm glad he's at the store only once a…read morewhile highly recommend

Had to have documents notarized and sent by FedEx. The staff person was professional and made it a…read moreseamless transaction!

This was my first time here and tried to send a pkg overseas. The cost was extremely high. She gave…read moreme a date for it to arrive. I was told if it wasn't received I can get a refund. Went back when the receiver never received it. She said someone will contact me. Never did. Went back and she told me it was delivered. Unfortunately it was sent back to me. I went back again and they made up many excuses as to what happened. Did not want to refund my money back. Finally after all the hassle I received a phone call back. I was refunded half of what they said I would get back. Now I will have to go elsewhere to resend my pkg overseas. Like I said before, thank you for nothing. Go elsewhere Very unprofessional and not kind and also doesn't help the customer at all!!

5/5 ShipNYC…read moreabsolutely crushed it for me. I needed a couple of custom 3D-printed camera parts, and not only did they nail the design, the parts came out perfect--tight tolerances, clean finish, and they fit my gear like factory originals. What really stood out, though, was the way they treated me. Everyone I interacted with was genuinely kind, super patient, and clearly knew their stuff. They made sure I got exactly what I needed, and didn't try to upsell me on anything. On top of that, their pricing was refreshingly reasonable--way more budget-friendly than I expected for custom work. If you need 3D printing done right, and you want to deal with people who are both talented and actually pleasant to work with, ShipNYC is the move. Highly recommended.

Rich and his team went above and beyond for my printing needs, so I would highly recommend anyone…read moreto use this company! I found ShipNYC to print the addresses on my save the dates and was met with complete professionalism, great communication and excellent service from beginning to end. They printed within a day and gave me complimentary shipping, as I live an hour away. The font was perfect, straight and exactly what I was hoping for!

I stopped at this UPS Store to drop off a small Amazon return -- the box wasn't even 4 inches long…read more The woman behind the counter told me I'd need to tape it myself next time, which I appreciated hearing. But then she insisted I had to buy an entire roll of tape for $4.99 because "they don't have any tape." Clearly, they did -- I could see it right behind the counter. I explained that I'm currently out of work and just needed six inches of tape to seal the box, but she didn't care. I've never experienced such a lack of basic kindness or customer service over something so small. UPS should train staff to show a little compassion, especially for people just trying to make a simple return. I left feeling disrespected and taken advantage of , all over a few inches of tape.

Do NOT use their mailbox service. The staff misplaced my packages and then did not believe me that…read moreI hadn't already picked them up. They did everything they could to get me to just leave and only when I wouldn't did they actually look for them and then sure enough there they were. It's one thing to operate a disorganized business. It's quite another to fail to own up to your own mistakes and instead call your customer a liar.

I've been going here for years. Mostly to do Amazon returns. So I'm ready with labels and QR codes…read more It's in and out. I find the people to be friendly and I enjoy doing business with them. I don't know why people are complaining they provide a great service and they've always been helpfu. Highly recommend the place. I even bring my dogs inside usually one at a time a different one each time I go and they're very friendly and play with the dogs if they have time. I think they're nice people.

Love it very professional and helpful and very polite, I had to notarize something and the Lady was…read morevery helpful, I will be back.

Ed (the owner) is always so helpful and pleasant as is Wendell, his assistant. I go there…read morefrequently and it is always a pleasure to do business with them.

What a great store to have in Monroe! Courteous and knowledgeable staff, excellent packaging for…read moreall your shipping needs.