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    The UPS Store

    5.0 (1 review)
    Closed 8:00 am - 6:30 pm
    Updated 3 weeks ago

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    1 year ago

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    Ask the Community - The UPS Store

    The UPS Store

    The UPS Store

    (33 reviews)

    I have used this UPS store which is actually out of my way but I found it to be the best UPS store…read morearound this area. I have ordered business cards, seminar packet, name tags, Key chains and license plate holders. I have dealt with Caroline and she always ensures she gets the job right the first time and she's always on time with the estimate that she gives me. Now, I will say it's like everywhere else you go you have to stand and wait in line for your turn. Sometimes you're lucky and no one's there and other times there's five people in front of you but that's just business that happens at every store everywhere.

    I always try to write most positive reviews and uplift, small businesses or people. However, the…read moretwo people working at this UPS store are very rude and unwelcoming. Not once did either of them crack a smile or try and be helpful. I bought two large frames from Amazon that I needed to return. Amazon told me to put them in a brown box without any previous shipping labels which I did.. I brought them to this UPS store and they told me that they couldn't use the box that they were in that it needed to go into another box which I've never heard of because I've mailed tons of stuff back to Amazon and never once had a problem. My items were packed in a brown box with no shipping labels sealed with tape they refuse to help me do anything made me go all the way home to get another box not to mention I had to wait 20 minutes for the manager to come out of the bathroom to speak with her, and she was very rude. The employees were large Caroline who stayed in the bathroom for 20+ minutes and Donald who informed me he didn't care about reviews cause he worked here 6 years and large Caroline 20 years and I see why they have such a low rating and many complaints , it obviously does no good but I'll finish my story anyway , so I go home get another box to combine my already packaged boxes in and get to the counter and Donald says because the end of the box wasn't taped well I had to buy a roll of tape, he refused to just put a small piece of tape on the box . He charged me $4.25 for a roll of tape for a small tiny peace or refused to mail my item, I usually use the UPS on Cortez Boulevard in Brooksville and the girls there are so helpful and accommodating , I can't believe the difference in the 2 stores . I'm not tech savvy and the girls at the other place are amazing. I've never had a problem returning anything from Amazon in any of the boxes and if I have something not right, they jump right in and help you in fact, I'm gonna leave them a great review after this because I'd much rather write a good review!

    Sir Speedy - Jen - Large Format Specialist and Graphic Artist

    Sir Speedy

    (2 reviews)

    I went into this store yesterday and was welcomed with a smile and asked how I could be helped..all…read moreI needed was some copies made. I had stopped at another local place to have this done and it was all self serve and they did not take cash on the machines and a simple 2 minute task turned into 15 minutes with 0 customer service with me walking out the store and coming to Sir Speedy...they gladly assisted me with this even though it was only a 2.00 sale..I will go back and bring them my business for my business cards, flyers and more..customer service means the world to me...he gave me his card and I looked at it and he was the owner..

    I am starting a new business and went to this shop to see about getting some business cards and…read moresome fliers. Kara greeted me. I had no idea how clueless I am on what exactly I needed to get started other than what I just stated. She asked about Receipts and all these other options I had not even thought about yet. And of course, the cynical side of me thought OH NO this is going to be SO EXPENSIVE! I waited for the quote.... It was less than 60$ total. I am not sure what I was expecting but I KNOW it was much worse than 60$! Ths place offers so many things that it is a one-stop shop for a start-up business. I did ask if I got my fliers done here and ran out do they save all my stuff and then all I get to do is come back and reorder. The answer is yes. So there you go. Oh, I think it's important for those of you who are not from Florida that this place is like a Mom and Pop shop like a Kinko's or something. Very friendly and awesome prices.

    The UPS Store - shipping_centers - Updated September 2026

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