Randy is by far the most competant and knowledgeable computer expert I have run into in over 50…read moreyears. In addition he knows other electronics such as tvs and cell phones. To top it off he is very congenial and extremely responsive to your needs. Would highly recommend giving him a call.

From the owner: We at Simple Computing believe in providing a holistic approach to accommodate all of your…read moretechnology needs. We know that your time is valuable so we put the customer first. We are dedicated to providing an exemplary customer service experience.

3 calls and no call back I called another company and they answered the first ring…read more When the voice mail picks up it says our hours have changed instead of a greeting like thanks for calling. No favors needed thanks!

Great people. Easy to deal with and truly helpful. Was with Suburban and truly disliked dealing…read morewith those people... glad I found Barrow!

Our business has had a persistent phone issue for the past year and a half. We've had countless…read moretechs from the phone company come by, apply a temporary fix, and head on their way, only for the problem to resurface a few days/weeks later. The issue has been OK for a few months but recently came back with a vengeance. Not only did the Tampa Bay Telephone folks come out for a look at the issue on short notice, they also came back the following day on very short notice to work with the phone company tech on getting the issue resolved the right way! More importantly, they explained what was causing the issue, so I have a high degree of confidence that it won't return, now that I know what was causing it. This is just one experience, but the Tampa Bay Telephone crew were professional, honest, and willing to work with me to actually find the root of the problem, which is something that I've practically begged the phone company to let me give them money to do. Less than $70 later and the problem is fixed. I should've called Tampa Bay Telephone a year and a half ago!

From the owner: Telephone System Vendorread more

Worst customer service I ever heard of. Called Friday that my internet was out, went through…read moreseveral procedures over the phone trying to correct the problem. After 15 minutes was told they need to send a technician out. The earliest appointment was Monday afternoon, I said that horrible service and was told that's the best they can do Monday between 1 to 5 pm. Horrible Service at best.

The worst customer service I have ever had they tried to fix my problem over the phone and failed…read moresaying it was my router so they sent me one took 3 days and that was not the problem. I'm waiting for a call back to see if they can fix it again over the phone. They said they can't send someone out because it says it's connected all my streaming services are buffering and I can't get online. I talked to the service representative about the inconvenience that this is causing me and all they want to do is try to get me to upgrade to a higher megabytes they did say I would be compensated for about 3 dollars a day, big deal I need to work online.