Just like to Thank Mitch & Allison for have such a Great place to take care of all your Postal…read moreneeds! very clean and super friendly establishment!

I love this store! The owner was so sweet and helpful! I would go back and support her store any…read moreday. She did not have a Q reader, and we tried to do it via email. It didn't work, but she was determined! I highly recommend this store!

This is a wonderful local business that has so much to offer: copying, photo books from your…read morephotos, banners, Fed Ex & other shipping services and two Notaries! Prices are reasonable and very competitive. Nice people work here. This should appear much higher up in Yelp's listing but I suspect they aren't paying Yelp for the listing & they shouldn't need to pay Yelp for their placement to reflect their ratings by customers.

This business was an UPS Access Point UPS site so we had a package designated for delivery there…read more We had been receiving tracking e-mails and this morning received one that stated that our package was out for delivery to this business. We headed out to get it and received an e-mail stating the package was being returned to sender. We called this business and the male employee who answered the phone was extremely rude. He stated he sent it back as he had not ordered anything. He would not let us speak. He stated he received just a small pittance for providing this service. We called UPS and they stated that this business, as a UPS access Point should not have sent it back. A complaint has been filed with UPS as they can't re-direct package nor can the vendor. So the merchandise will be sent back to the sender.

Excellent company. They treat everyone with respect and always show a friendly deposition, unlike…read moreUPS store in Post Falls.

I went in to FedEx overnight a 3.6 lb box. It's the same size I've been sending at other locations…read moremultiple times this year. The most I've ever paid was $210 for Saturday delivery. Upscale mail quoted me $340 to arrive by 4:30, $360 to arrive by noon. I was shocked and questioned it, but was told all costs everywhere had gone up. There also isn't a way to put in my FedEx account number anymore, it's all under their own. I paid the ungodly amount and later looked up the cost on the FedEx site using the same info from my receipt and the cost was $206 to arrive by 8 am, $155 to arrive later. I called back to ask them to double check the rate and was told it was correct. I asked why in the world the markup was double and was told that only the owner has access to what the rates are so he couldn't answer. He was not rude in any way, so I do not fault the employee, but the store itself is an absolute rip off. I send these packages multiple times each year and usually drive to the valley. I decided to drive to this place which was slightly closer and it's a small business, so thought I'd support them. I'm fine with a markup and making a profit but this was an absolute rip off and I told them I'd never come back. If you don't mind shelling out a ridiculous amount of money for something you can go elsewhere for less, cool. This is your place. However I will never set foot in there again.

Judging by prior reviews, I'm not the only woman who has issues with Blake lying and being…read morecondescending at this location. I went into this store 3 different times to ship a package back to Amazon because Blake gave me inaccurate information. He said I couldn't put a shipping label on a brand name box for an Amazon return because Amazon wouldn't accept it. I went home and spoke to Amazon in a chat, they told me it was fine. I also looked up UPS policies and they say it's fine, too. So I put the UPS label that Amazon gave to me on the item box, brought it back in, and explained to Blake that Amazon said it was fine. He said Amazon doesn't know the "regulations." I said, "Amazon doesn't know their own rules?" He told me to leave. I asked for his last name, he said it was "none of my business." So I snapped a picture. He tried to give a thumb's up; he clearly does not care. A prior review here also names him as having a documented track record of lying to customers about packaging prices. Looking back, I think he thought he was clever and that he could essentially trick me into buying packaging there. Not surprisingly, this franchise is not registered with the Better Business Bureau. Go out of your way to avoid doing business here. They will lie, and make up "regulations" to waste your time and try to take your money. As someone who has extensive experience in managerial positions, I wouldn't keep an employee like that on staff. I'll be letting Amazon know about my experience there, also.

i go to UPS all the time--usually it goes smoothly with great help. I went in today after a…read moremedical procedure. And that is significant because I did not take my purse- because of carrying the weight. so only took my credit card,phone and item to return. i usually request someone to help me type in the address of their store for a label. today when I asked they said 'no we dont do that anymore'. I was shocked. I asked them if this was a corporate decision or their decision. and the one helping me said 'Our decision" and then another employee walked behind me and said "we made a decision not to do that anymore" And I said. Well, I don't have my glasses. I can't even see my phone. I need your help. THE response. 'Well, maybe next time bring your glasses' ... really? Two of the others behind the counter are laughing and giggling with their little immature heads together like kids in grade school. So I looked at them and I said maybe when you're my age, you'll know it's not so funny.... at which they looked at each other and laughed more. I said something to the affect.. so 'telling Boomer jokes, make you laugh'...by now I am angry. Now I am trying to type- I typed the store email incorrectly so it did not go through. So the guy says to me, try typing and get the numbers right....REALLY?? I love doing this. I just thought I would stand here typing for entertainment. GOOD grief. I was in the store so long for what is normally a 2-3 minutes exercise for what 15 minutes?? Or longer. A very affective use of employee time. I had the entire line stalled while I tried squinted to read my phone and the sign. So after this delightful experience, I called the national complaint line. This is horrible customer service. And for what?? i never want to go back there again. Will figure something else out. Sigh.... AND the national complaint line says there is NO such rule. So there is that....

Great customer service and convenient Amazon drop-off scanner area. The place could use a bit more…read moreattention to cleanliness, but overall it's a helpful spot.

When I arrived, the store was clean and the staff greeted/acknowledged me even though they were…read moreassisting other customers. The service was very quick and I was in and out of there. It was also nice that the member who helped me out quoted me a cheaper shipping and the package will be received one day earlier than I anticipated.

Great place to go for notary with witnesses. Quick and easy. Was recommended by grok and grok was…read moreright.

Nick and his wife, Samantha, are the absolute best! I have to take Paratransit as I am currently…read moreon a walker and schedule rides in advance. Nick is always there to help and is a nice chap to talk to while I wait for my ride home. He opens my box when I forget my key and has been known to text me when I get mail/packages so I can arrange for a ride. I feel very blessed that I led to such a wonderful business operated by wonderful people! I highly recommend Spokane Postal!

We recently had our cluster mailbox repaired by Locking Mailbox Installers, and the experience was…read moreexcellent. After our mailbox lock was damaged by a break-in, we contacted Christian, who promptly provided a clear and reasonable quote. Throughout the process, Christian was prompt, professional, and courteous. Notably, Christian secured the master lock from the local post office, ensuring our mail delivery resumed much sooner than expected. We greatly appreciate the attention to detail and excellent customer service provided. We highly recommend Locking Mailbox Installers to anyone in need of mailbox repairs.

Chris was great, fast and did a fantastic job. I would recommend Locking Mailbox Installer, they…read morereally do a wonderful job.

I've always had a good experience here at the postal annex…read more They offer packing and shipping services and are authorized for FedEx, UPS, and USPS. They do have post office boxes for rent as well. As I said, I've always had a good experience here. Everyone who's helped me out has always been super helpful. The line always moves quickly in my experience. Never had any issues there. The parking lot isn't ideal because it is shared with both staples, Safeway, as well as all the other businesses in this little strip mall. But again, the service that you get at the postal annex itself I think is great. So definitely worth checking out. They also offer notary services.

I submitted 3 Pilsner beer glasses to be packed & shipped. I only received 1 undamaged. The other…read moretwo were shattered. Upon closer inspection, the packaging was horrible. No wonder they broke. Glad I bought insurance. If you're going to use this place, do the packaging yourself, or go elsewhere. The woman who helped me was as nice as can be, but 'nice' doesn't ensure a safe delivery.