Thee Sweetest Folks on Earth! I appreciate their diligence sending emails for each package, and…read morekind and smiling greetings every time we get in.

Went for TSA pre-check appointment. The two employees were super friendly and efficient. Quick and…read moreeasy!

Just like to Thank Mitch & Allison for have such a Great place to take care of all your Postal…read moreneeds! very clean and super friendly establishment!

I love this store! The owner was so sweet and helpful! I would go back and support her store any…read moreday. She did not have a Q reader, and we tried to do it via email. It didn't work, but she was determined! I highly recommend this store!

This is a wonderful local business that has so much to offer: copying, photo books from your…read morephotos, banners, Fed Ex & other shipping services and two Notaries! Prices are reasonable and very competitive. Nice people work here. This should appear much higher up in Yelp's listing but I suspect they aren't paying Yelp for the listing & they shouldn't need to pay Yelp for their placement to reflect their ratings by customers.

This business was an UPS Access Point UPS site so we had a package designated for delivery there…read more We had been receiving tracking e-mails and this morning received one that stated that our package was out for delivery to this business. We headed out to get it and received an e-mail stating the package was being returned to sender. We called this business and the male employee who answered the phone was extremely rude. He stated he sent it back as he had not ordered anything. He would not let us speak. He stated he received just a small pittance for providing this service. We called UPS and they stated that this business, as a UPS access Point should not have sent it back. A complaint has been filed with UPS as they can't re-direct package nor can the vendor. So the merchandise will be sent back to the sender.

Extremely friendly place, unlike UPS stores in Post Falls. Very helpful crew. Great place to do…read morebusiness

I went in to FedEx overnight a 3.6 lb box. It's the same size I've been sending at other locations…read moremultiple times this year. The most I've ever paid was $210 for Saturday delivery. Upscale mail quoted me $340 to arrive by 4:30, $360 to arrive by noon. I was shocked and questioned it, but was told all costs everywhere had gone up. There also isn't a way to put in my FedEx account number anymore, it's all under their own. I paid the ungodly amount and later looked up the cost on the FedEx site using the same info from my receipt and the cost was $206 to arrive by 8 am, $155 to arrive later. I called back to ask them to double check the rate and was told it was correct. I asked why in the world the markup was double and was told that only the owner has access to what the rates are so he couldn't answer. He was not rude in any way, so I do not fault the employee, but the store itself is an absolute rip off. I send these packages multiple times each year and usually drive to the valley. I decided to drive to this place which was slightly closer and it's a small business, so thought I'd support them. I'm fine with a markup and making a profit but this was an absolute rip off and I told them I'd never come back. If you don't mind shelling out a ridiculous amount of money for something you can go elsewhere for less, cool. This is your place. However I will never set foot in there again.

I've only come in here a few times but they have always been kind and helpful. Yesterday was even…read morebetter! The young man running things in the early afternoon was all by himself and there were multiple people to help. I thought I'd be waiting quite a while, but he got one person started on their info and proceeded to help three of us quickly while that was being done!! It would have been easy for him to just deal with one thing at a time, but he was friendly, hard working and super efficient. This is the kind of employee everyone dreams to have. Well done young man!!

i go to UPS all the time--usually it goes smoothly with great help. I went in today after a…read moremedical procedure. And that is significant because I did not take my purse- because of carrying the weight. so only took my credit card,phone and item to return. i usually request someone to help me type in the address of their store for a label. today when I asked they said 'no we dont do that anymore'. I was shocked. I asked them if this was a corporate decision or their decision. and the one helping me said 'Our decision" and then another employee walked behind me and said "we made a decision not to do that anymore" And I said. Well, I don't have my glasses. I can't even see my phone. I need your help. THE response. 'Well, maybe next time bring your glasses' ... really? Two of the others behind the counter are laughing and giggling with their little immature heads together like kids in grade school. So I looked at them and I said maybe when you're my age, you'll know it's not so funny.... at which they looked at each other and laughed more. I said something to the affect.. so 'telling Boomer jokes, make you laugh'...by now I am angry. Now I am trying to type- I typed the store email incorrectly so it did not go through. So the guy says to me, try typing and get the numbers right....REALLY?? I love doing this. I just thought I would stand here typing for entertainment. GOOD grief. I was in the store so long for what is normally a 2-3 minutes exercise for what 15 minutes?? Or longer. A very affective use of employee time. I had the entire line stalled while I tried squinted to read my phone and the sign. So after this delightful experience, I called the national complaint line. This is horrible customer service. And for what?? i never want to go back there again. Will figure something else out. Sigh.... AND the national complaint line says there is NO such rule. So there is that....

Great customer service and convenient Amazon drop-off scanner area. The place could use a bit more…read moreattention to cleanliness, but overall it's a helpful spot.

When I arrived, the store was clean and the staff greeted/acknowledged me even though they were…read moreassisting other customers. The service was very quick and I was in and out of there. It was also nice that the member who helped me out quoted me a cheaper shipping and the package will be received one day earlier than I anticipated.

Great place to go for notary with witnesses. Quick and easy. Was recommended by grok and grok was…read moreright.

While the notary service was quick and easy, they sent the scans to the wrong email address meaning…read morethat a stranger received my social security number via email. When I called to confirm this had happened, the individual I spoke to was unhelpful, indicating that it is totally normal for people to receive email meant for another person -- that may be true but the lack of concern around sharing my social was disconcerting. I remember spelling my email aloud, meaning that there was a typo not corrected -- if the notary can have customers visually approve the email, that'd be appreciated.

We recently had our cluster mailbox repaired by Locking Mailbox Installers, and the experience was…read moreexcellent. After our mailbox lock was damaged by a break-in, we contacted Christian, who promptly provided a clear and reasonable quote. Throughout the process, Christian was prompt, professional, and courteous. Notably, Christian secured the master lock from the local post office, ensuring our mail delivery resumed much sooner than expected. We greatly appreciate the attention to detail and excellent customer service provided. We highly recommend Locking Mailbox Installers to anyone in need of mailbox repairs.

Chris was great, fast and did a fantastic job. I would recommend Locking Mailbox Installer, they…read morereally do a wonderful job.

I've always had a good experience here at the postal annex…read more They offer packing and shipping services and are authorized for FedEx, UPS, and USPS. They do have post office boxes for rent as well. As I said, I've always had a good experience here. Everyone who's helped me out has always been super helpful. The line always moves quickly in my experience. Never had any issues there. The parking lot isn't ideal because it is shared with both staples, Safeway, as well as all the other businesses in this little strip mall. But again, the service that you get at the postal annex itself I think is great. So definitely worth checking out. They also offer notary services.

I submitted 3 Pilsner beer glasses to be packed & shipped. I only received 1 undamaged. The other…read moretwo were shattered. Upon closer inspection, the packaging was horrible. No wonder they broke. Glad I bought insurance. If you're going to use this place, do the packaging yourself, or go elsewhere. The woman who helped me was as nice as can be, but 'nice' doesn't ensure a safe delivery.

Ouch, Really bad choice for anyone seeking mail or postage on packages, mail, or any sort of…read moremailings. This place is run as a ripoff to customers who need their services. I went there to do a fax today and needed to mail envelope as well. Boy was I surprised.... the "BUN" lady did her best to inflate the postage needed on a simple envelope!! Had to pay triple the cost that the main post office would charge for same item. She did the same last week on a small package, tried to charge $10.83 for package I later sent for $4.58.???? What a ripoff place, never going there again. They double and triple your costs on any technical issue they can come up with. BUYER BEWARE, avoid this place, there is another UPS Store a few blocks away in Rosauers shopping center. Use this place or any other reputable mail station in town to avoid being TOTALY RIPPED OFF.

Had to get fingerprinting done for my Idaho intern license. At first I walked in and the cashier…read moreturned me away and said I needed an appointment. However before I could walk out the owner came and said if I was willing to wait a minute or two for her to set up she could get me in really quickly. She got my fingerprints done quickly and neatly. It was a simple process and she was so sweet. She got my package all sealed up and ready to go. It think I paid 15 bucks? Maybe 20? I can't remember but it was worth every penny for the great service. Happy to support local shipping places :)