I stopped here this morning to get something I needed printed last minute. Unlike another popular…read moreprint and ship place everyone here was polite and did all they could to help. They didn't charge me an arm and a leg either.

Very nice and friendly place and very helpful people. I stopped in to ship numerous boxes. The…read morestaff was very patient with me and helpful. I've been to several places that weren't as nice. I would highly recommend this place. I can't say enough about the staff!

Awesome customer service, Summer could answer any of my questions, I will store here again!!!read more

From the owner: America's Self Storage offers climate control, standard units, drive-up units and mail services…read more Located off South Street in Nacogdoches, TX.

This store is always busy with Amazon returns. The staff member on duty was wonderful and helpful…read more I only gave 4 stars because at 12:30 when everyone is in their own lunch breaks and heading to the store, maybe staff members shouldn't all go to lunch and leave one guy to handle the crowds. He was amazing though.

What happened to this place boxing your stuff for free? You used to be able to take whatever you…read morewanted shipped and they would box it at no charge. Apparently that's over. I went in today to drop something off and the girl told me that will be $11. I was like $11 for what I already have a pre-paid RMA form? She said for the box. I said for shipping? She said, no, just for the box. What? $11 just for an empty cardboard box? Then she asked if I wanted peanuts for an additional $8. So $11 just for a box and that doesn't even include packing material?? So don't come here expecting free boxing any more. Apparently that's done and that's not good at all. That was a good service and a large part of why I came here.

I had to ship two packages and decided to go to Cherokee Parcel Post, which I pass by every day…read more The owners were super nice and helpful, and my packages were shipped out with no hassle.

I rented a mailbox here for a while. It was not very convenient. The place closes at 5pm and I get…read moreoff work at 5pm. Unlike the US Postal Service where one can pick up mail after hours, this place closes everything down right at 5. So I was never able to pick up my mail except to get off work early once in awhile so I can rush over before they close. I wish they would have it to where customers can pick up mail after hours like the US post office. Anyways, the place is clean and nice. I can not comment much on the staff, as I did not have much opportunity to interact.

Jay and Dakota are the BEST! They are courteous, very helpful and are great at remembering your…read morename (when you are a repeat customer). I do a lot of shipping for work and they are so helpful! I use their mailbox service as well, so when traveling my packages and mail are secure! Don't waste your time going anywhere else, this UPS store is great!

The lady that runs the place is so incredibly rude. If there was another UPS store anywhere near I…read morewould go. The rest of the team are very friendly, but she just looks at you like you're an idiot when you ask a question never smiles seems put out that you're there. She needs to go find a job that she enjoys.

Definitely not going to use this UPS store anymore if I don't have to. Owner/manager was the only…read moreone working today. Serious attitude. Bad mouthing other customers directly to me. Calling them stupid. Questioning the addresses I wanted to use. I assured him that they were valid and had worked previously from the same store.  ​​ to " Definitely not going to use UPS store anymore if I don't have to. Owner was the only one working today. Serious attitude. Bad mouthing other customers to me. Questioning the addresses for you guys. Yeah they're weird, but I assured him they work. Would not let it go. Kept explaining to me how a street address versus a PO box worked. Questioned zip code, PO box and Room Number on address. Had to explain to him that it is a room inside a bigger building. That's pretty common. No thank you!

I came here after a super fail at the Line Ave & Pierremont store…read more If you are returning an item BRING YOUR OWN BOX. Have your QR code or print the return label otherwise folks charge in the area. Decent staff that were personable. Polite.

This UPS is the BEST! Lorena helped me with everything from my phone battery going dead as I walked…read morein the door and my 62 yr old brain not knowing how to download the file I needed! She was so patient and kind. Thank you, Lorana.

Friday 7.25.2025, l had multiple things to do in here and of course it was BUSY. I am very…read morethankful to the lady that helped us at the register closest to the mail boxes. Your greatest asset as a small business is your employee's. I use to know the owners but l have moved and lost their contact information. Amazing group of employees