We had a multi-location shipment , requiring additional labeling and several complicated steps. It…read moreseems that some of the computerized steps on the FedEx webpage were also new, so despite the complexity happening, SHELLY was incredibly engaged and persistent and helped get it all accomplished. Also the location seemed to be overall efficient and well run. But big kudos to Shelly!

Need something printed that was emailed to me, Lauren was great! Less than a dollar with easy…read moreinstructions! Conveniently located on Causeway Boulevard. No line!

Customer service was awful, they refused to help out with any trouble. And closed the store down a…read morehour and a half early than posted anywhere

The employees at this location are super sweet and so helpful! Easy returns, and fast service. They…read morehave a whole lot of printer ink, even if your printer isn't the newest, they'll probably still have it! They also have a copying and printing in store as well. Pricing is fair, and as expected.

Great, friendly, fast, and efficient service. Most postal locations are unstaffed, which creates a…read morelong wait for customers.

This place is not a US Post Office, it is a contract store. Parking is horrible and when you walk…read moreinside its dark and cluttered looking. So if you think your going to a actual US Post Office your not.

Went today for the first time with about 8 small pre paid boxes and 20 small prepaid padded…read moreenvelopes. Was told they couldn't take them because it was too many . I asked how many is not too many and she said like 4 boxes . So I was beginning to put my stuff in my bags and go to the USPS and she said we'll take them this time but I can't come back with this many packages. No problem I won't be back at all .

If you are tired of standing in line and wondering what shipping rates all companies have. This is…read morethe place for you! Fast, friendly and professional service. There also sell an array of gifts. Puzzles, handbags and fun pets items. Stop by and check it out. They will always have our business. Support your local businesses!!

Apparently open at 8:30 am on a normal week day doesn't mean 8:30. It also doesn't mean open at…read more8:45. Left at 8:50 and still no one.

This is the most amazing USPS I have ever been to in my life. It is always clean and well kept. The…read morestaff is the most amazing staff I have ever encountered at almost any business ever. If you have a problem, they genuinely want to help you solve it and do everything they can to get things sorted out. I had an issue with the forwarding address I set up get confused with return to sender and was therefore receiving none of my mail. Within 5 minutes the very kind woman at the desk had her supervisor on the phone and he was correcting the issue. Beyond amazing post office and post office employees!!

I used Goin' Postal in Lakeland for an expedited shipping service on March 2026 paying $135 for…read morenext-day delivery of important documents. Unfortunately, the package was never delivered due to an issue with the address formatting. I contacted the store for assistance and to request a refund or resolution, but I was informed that no refund would be provided, and I did not receive an apology or clear explanation. I paid for a service that did not occur, and the lack of customer support and accountability was disappointing. For a service that handles time-sensitive shipments, I expected more proactive communication, verification of address details before shipping, and a willingness to resolve the situation when the service failed. I hope Goin' Postal improves its address verification processes and customer service practices so that future customers do not have the same experience.

If I have any postal needs I go here! Great service!! I…read morehave never been a fan of post office but love Goin' Postal

Great customer service from Michelle! Healthcare pro here, under a deadline, racing from work…read morebefore close. She was calm, knowledgeable and went above & beyond, including staying past time to make sure the service was completed correctly. Relieved a lot of stress & really grateful for her professionalism! A+

This is not USPS, I went to send ordinary mail envelop to Canada and she said it is $2.72. I never…read morepaid such high price. In short, I felt that the site charges their own commission. Last time I send a book, which normally cost about $4-5, she charged me $8-9. This is media mail and again there was a commission cost added to the normal cost. So beware!!!!

I've been using this establishment for fifteen years or more and it is always a pleasure. The owner…read moreand staff are always very helpful and the place is just very convenient. I would rather go here than to the US post office which is 100 yards down the road. Keep up the good work.

staff is super sweet!! its nice and calm and organized in the store too and we were helped quickly…read moreand efficiently.