The lady behind the desk was very nice to receive a heavy box Amazon return and while I went back…read moreto my car to get my phone with the QR code she had already taped the box Easy 5 Star for this store with great customer service made my day even if today is cloudy in Paradise

Would not print off 6 prints because they closed in 15 minutes. Asked me to come back another time,…read moresaid by bald man with glasses. Although he was just standing there doing nothing.

A genuine, down home service experience. The owner, Christy, is very friendly and alway…read moreaccommodating. The great atmosphere compliments the exceptional service provided. Highly recommended for locals and those who visit the area frequently.

I didn't even know places like this existed till I rented a condo for the winter in PCB. The owner…read morerecommended West Beach Mail since there was no way l for us to receive mail or packages at the condo. The owner is so friendly and helpful, and the cost is very reasonable. There was a lot of construction in the area so getting there was a bit of a challenge, but hopefully they will be done by the time I go back next year

Service is friendly and helpful at a reasonable price point. The place is busy because they make it…read morehappen, mail, printing, scanning, and signs. They make it easy.

These are my people!!! I'm always running in here to ship off items to clients, return orders,…read morerenew my passport, etc. They are truly so kind and helpful and do a wonderful job at getting my packages where they need to go! They make my life a million times easier!!!

Wow. What kind and generous staff and owners…read more I came in just as they closed. They gladly stayed late for us to mail our items. They also showed compassion and found us the most economical yet expedient shipping options. So blessed to find this store open late and helpful in our need for mailing goods way past USPS limited and silly office hours.

Fast, super friendly, excellent service! Everything that I've had done with them has come out…read moreexcellent and it's always a good experience. I literally love going to the store because of the friendly service and their sweet pup Sunday there to greet me. Whether it's Real estate flyers or a return label, they are on it and I'm never disappointed. Thank you guys.

I was charged $5.00 for a preused box about the size a cell phone would be shipped in. I was quoted…read morea price of $166.00 to ship maybe 2 oz of medicine in said box. His price was inexcusable as it was $57.00 cheaper through UPS.. (which was still outrageous) I used this business a few years back and was price gauged then also. I would never recommend this store as it appears the owner is out to take advantage of locals, with no regard for their loyalty for local businesses. shame on him.

I went in to ask about my package and found out it had been shipped to the wrong address and by the…read morewrong carrier. And I was charged an outrageous price. When I asked the guy about it, he got completely belligerent and told me to leave. I'll take my business somewhere else.

Always attentive and kind trust worthy staff. Clean and safe place, can get a little busy but they…read moremove fast it's usually customers who are not ready.

I will never step foot into this UPS store again. Horrendous customer service. As a frequent online…read moreshopper, I'm typically at a UPs store 2-3x a week. So I'm familiar with the level of service they are supposed to provide. It was my first time at this store in Destin. I'm simply dropping off a small amazon package with a pre-paid label I printed at my house. All taped up. Ready to go. I noticed it needed a little extra tape on the paper label itself. I asked If the lady could cover the label with a little tape. We're talking 2 inches. She lectures me & says I could buy some! Umm I understand the nature of upselling the customer. But I'm bringing in a package already pre-taped, pre-boxed, with label. Good to go. Isn't the ups store all about, just bring it in and we'll box and tape it for you? This is the only franchise location that would charge a customer for 2 inches of tape.

I ship packages regularly and unfortunately I shipped a package from Ups store #2222 and they…read more'lost' the package. They state their video shows it got on the truck but I'm not allowed to view the video. I had shopped in Destin and have my receipts for what was shipped plus their $54 shipping fee for a total of $421 worth of Christmas goods. Couldn't fit the 20 lbs in my luggage. Would have been cheaper to buy another piece of luggage and check the bag!! I don't typically insure because never had any issues. Lesson learned. Customers be ware of this store! Packages disappear, you can't view video and they won't reimburse your total purchases. $100 and of course the shipping fee since package wasn't shipped! Just want other customers to be aware.

From the owner: The UPS Store #2222 in Miramar Beach offers expert packing, shipping, printing, document finishing,…read morea mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Rufus Ray Plaza (At The Corner Of Hwy 98 And Geronimo, Near The Agean Rest. & Dippin Dots).

Three girls working. 2 customers; 1 with 51,002 boxes to mail and 1 who needs one document…read morenotarized. Apparently, only one of the girls can notarized. So, instead of quickly notarizing the ONE document while the other girls wrap the 51,002 boxes, she makes the customer with ONE document to be notarized wait for 41 minutes while she wraps the 51,002 boxes. Service? Not much. Friendliness? Sorely lacking.

Always excellent service with a smile. Very busy place so you may have to wait a few minutes, but…read morerarely too long.

They go out of their way to help their customers! I needed a document notarized and all the other…read moreUPS stores in the area did not have one on duty. I called them and the notary was getting ready to go home for the day, as it was close to closing time. I was 30 mins away. He stayed and waited for me to come in. If that's not going out of your way for customers, I don't know what is. Everyone there is nice and you can tell they like their job!!

This is an outstanding UPS Store. I always have a great experience when I use this location. My…read moremain reason for service today was getting a form notarized. I called before I went to ensure there was a notary available. Great Customer Service started with that initial phone call & continued immediately once I arrived. Kory greeted me quickly with his notary stamp commissioned & assisted me with my additional needs of laminating, mailing, & 3- way hole punching of documents. Kory was extremely friendly, professional, and very efficient!

We were in there today 2/12/2025 around 11:30 the man working there was the best I have encountered…read morefor a very long time. He practically did all of the work I needed done, since I really didn't know how to scan, copy and send email. I really appreciate him FedEx has a very good representative.

I went to a FedEx shipping center because I needed a package to definitely go out on Monday (while…read moreI was out of town). I created the shipment, paid for it (overnight), put the label on the package and left it at a business location that has regular FedEx pickup. OOOPS - FedEx driver won't take it since it is Express instead of ground. Now that I am 2 states away the automated service (since you can't talk to a human being), I discover Express pickup is not available in the area so the urgent package is now stranded. USPS - it has it's faults but miles better than FedEx !!!!!!!