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2 years ago

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4 years ago

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6 years ago

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4 years ago

Great service! In and out and n a few mins . Just want to give a shout-out to Teddy, very helpful and friendly . Thank you Teddy!

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7 years ago

Called a couple of times to see if they packaged there. No answer. Went in and they took care of it quickly! Friendly and fast!

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7 years ago

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4 years ago

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5 years ago

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5 years ago

How to report a item stolen my husband's uncle was supposed to have something coming in today and didn't show up

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8 years ago

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5 years ago

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7 years ago

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8 years ago

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Ask the Community - The UPS Store

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Catlin Computer Solutions

Catlin Computer Solutions

(23 reviews)

I hired Catlin Computers to repair my phones camera lens after it broke right before a festival I'm…read moreattending in just a few days. I was honestly disappointed thinking I wouldn't be able to capture any photos or videos, but they completely saved the day. Not only did they provide an extremely reasonable quote, but they also went above and beyond by driving to my location to pick up the phone. What I expected to take a day or two was repaired in about 30 minutes, and they promptly dropped it back off as soon as the repair was finished. Their service was fast, professional, and incredibly efficient, and their customer service truly exceeded expectations. You can tell they genuinely care about their customers and take pride in their work. I would absolutely hire them again in a heartbeat. Thank you again!

Short version: Stay the hell away from this place…read more The long version: The female Lightning port on my iPhone 7 wasn't working right so I decided to get it fixed. Despite the bad reviews on yelp I took a chance. I told the guy I wanted the charging port changed and a new battery put in since the phone wasn't holding charge. He said it's a straight forward process but is a bit time consuming and would take few days. Cool. I also wanted a new battery for the phone. He didn't have it in stock. I ended up ordered it from Amazon and he said he'd drop it in while he was swapping out the port. Cool. So I paid my $100 deposit and dropped off the phone On Feb. 25. A week goes by I hadn't heard from them. So I go in for an update. The sent us a faulty port. It'll take another week. I wait a week. Didn't hear back from them so I go back for an update. 2nd. excuse: oh it's on the bench and I just need to put it back together. I'll give you a call soon as it's done. A week goes by. No call. So I go back. The guy working on it wasn't there. The other guy working there didn't know what was going on. So I go back the next week. 3rd. Excuse: we need to swap out the circuit board.... it'll take another week to get it in. Fine. I go back. Guy wasn't there again. The other guy again didn't know what was going on with the phone. Go back again the next week. Again the dude was gone. But the 4th excuse was the other dude was at Lancaster all week because his brother had to get Chemo.... So this goes on and on and on and on and on. No communication whatsoever. I go back 5/1. The guy was finally there and said he need to test the phone and asked if I wanted to come back. Really? I told him to test it while I was there. He supposedly did and said it everything was fine. The lighting port was super tight and the phone wouldn't charge or turn on. THE PHONE WAS STILL WORKING WHEN I DROPPED IT OFF. THIS DUDE BROKE IT. Honestly I should be more angry about it than I am. But whatever. This place sucks and should not be in business. It was easily the worst customer service I have ever experienced in my life and that's not hyperbole. If you have any computer or phone issues, I would highly recommend you saving yourself the aggravation and going out of town.

The UPS Store - shipping_centers - Updated October 2026

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