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Overland Park, KS

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The UPS Store

4.5 (26 reviews)
Open • 8:00 am - 6:00 pm
Updated 1 month ago

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17 years ago

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7 months ago

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Local

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8 months ago

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Local

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5 months ago

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10 months ago

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11 months ago

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Local

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4 years ago

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Local

Thank you Sarah.

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2 years ago

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Local

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2 years ago

These people are the best! Katelyn is amazing and they do their job lickety split & with a smile. Doesn't get much better than that

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Local

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3 years ago

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Local

Thank you Jeff.

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6 years ago

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7 years ago

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7 years ago

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14 years ago

I often have packages to drop off here and have always been treated well and seen plenty of smiles.

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5 years ago

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Local

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5 years ago

The people here are always friendly and quick. Sometimes they even give some printing freebies. My favorite UPS store.

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Local

Thank you Kalen for your kind review.

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8 years ago

Great customer service. Great attitudes. The best UPS store in KC and Johnson County.

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10 years ago

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10 years ago

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7 years ago

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10 years ago

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14 years ago

Great customer service. So friendly and helpful. I will always drive to this location, no matter where I'm at!

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9 years ago

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12 years ago

Reagan was incredibly helpful and easy to work with. I know my items will arrive on time and packed with care. I'll be back for sure!

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11 years ago

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11 years ago

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Ask the Community - The UPS Store

Review Highlights - The UPS Store

“They are so kind and patient and helpful.”

Mentioned in 2 reviews

Read more highlights

The UPS Store

The UPS Store

(10 reviews)

I have always raved about how convenient UPS stores to family and friends. However, I cannot that…read moreabout this particular store. I came into just to drop off a return was already label and ready to, per usual. Not only was the service slow to get to me in the first place, despite the store dead, the staff gave me false info and was extremely rude. The barcode that came as a return label wasn't scanning, so I asked if it could be manually entered, per usual when this happens (several other times). He stated that it is not possible and I would have to find some way to print out a good label before he can help me. I stated that it came already printed on an adhesive. Then he stated that there will be no way to send the package because a driver cannot pick up packages that can't be scan, and asked the person behind me if he could help them while I was mid sentence. I called to a nearby UPS location (Antioch) and asked if there was anyone that can help me. The gentleman on the phone said come on and they will manually enter it in for me. I went in and it was a different gentleman that helped me at the Antioch location than who answer the phone. I stated that the label on won't scan, and he said, "let me enter it manually." I was in and out of there in less than a minute. All and all, I would not be returning to this particular location based on my experience today. I'd rather save my time by going to the Antioch location that is only minutes away. Had I also seen the rating on both stores prior to going, it would have saved me the trip to this store.

This specific location always is personal and friendly. Packages always make it out same day as…read moretheir pickup is very late in the day. I always recommend this location to family and friends as the workers have come to know me on a face and name basis welcoming me with smiles all the time.

The UPS Store - copyshops - Updated October 2026

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