Great service. Helped me with packaging China. Arrived to destination in perfect conditiread more

Overall had a good experience. I had to go for a passport photo and they were able to help! It took…read morea little longer than anticipated but I think there was an issue with the camera that was resolved. The guy helping me made sure my photo met government guidelines for passport photos and was the correct size. I got the exact picture I needed for my new passport and was off. I noticed they do a whole variety of packaging and shipping options. Looks like a great place to bring care packages that are needing to be sent. Since I only used their passport photo services I can't speak to anything else, but if you are in the area and need a new photo I recommend going here!

Such fast and friendly service at this location! I came in and to drop off a return that was…read morerefused by a location nearby because the label did scan. I called first to ask of they could help me and they said to come on in. The person helping was not the person I was on the phone with, but got me in and out of there super fast. I felt welcomed and their willingness to assist. I can see why everyone else on the reviews feels the same way about the service here.

Very friendly service and knowledgeable staff, very convenient location where you can be in and out…read moresuper quick!

Amazing Customer Service every time I come into the store. Such a breath of relief to receive great…read morecustomer service consistently from each of their employees.

Theres a red headed guy here that was wearing a cowboy hat and he was incredibly helpful and…read moreprovided great customer service. The line was to the door and about to close whenever I got there, and an old woman was all too willing to completely occupy his time without paying attention to the clock or the long line of people behind him. He politely assured her he was working on her print job, but proceeded to knock out the entire row of customers behind her in less than 5 minutes. Very impressive. Wish I worked with more people like him where I'm at.

All UPS stores are the same-I drop items off at least twice a month to be shipped out. Most of the…read moreitems I drop off are pre-labeled. They tape them up for me and give me a receipt so I can track the package. I have shipped a few items out that were not pre-labeled and I have no complaints. Parking is easy here-my only issue is no one is ever out front when you walk in. They are always in the back-but the door has a jingle bell on it so they meet you. Worker personalities are not super duper happy or pleasant but I am sure they are bored and cheap labor. Never had an issue with this place and until I do I will continue to go.

I have always raved about how convenient UPS stores to family and friends. However, I cannot that…read moreabout this particular store. I came into just to drop off a return was already label and ready to, per usual. Not only was the service slow to get to me in the first place, despite the store dead, the staff gave me false info and was extremely rude. The barcode that came as a return label wasn't scanning, so I asked if it could be manually entered, per usual when this happens (several other times). He stated that it is not possible and I would have to find some way to print out a good label before he can help me. I stated that it came already printed on an adhesive. Then he stated that there will be no way to send the package because a driver cannot pick up packages that can't be scan, and asked the person behind me if he could help them while I was mid sentence. I called to a nearby UPS location (Antioch) and asked if there was anyone that can help me. The gentleman on the phone said come on and they will manually enter it in for me. I went in and it was a different gentleman that helped me at the Antioch location than who answer the phone. I stated that the label on won't scan, and he said, "let me enter it manually." I was in and out of there in less than a minute. All and all, I would not be returning to this particular location based on my experience today. I'd rather save my time by going to the Antioch location that is only minutes away. Had I also seen the rating on both stores prior to going, it would have saved me the trip to this store.

Very helpful store that helped get my EDDM ready to go quickly and affordably. Intend on working…read morewith them again. The quality of the postcards was quite good, they were cut well, and they even organized them in bundles which was very appreciated. Thank you! Kumon Leawood

Unfriendly store. Walked in at 6:59 and "open" sign was on and was snapped at for being closed. The…read moreother store further south is much nicer store and more pleasant to deal with. I'll avoid this one going forward.

Everything he went above and beyond. I had a ton of little issues he never got upset just handled…read moreeach issue

From the owner: We have the ability to use different shipping companies. read more

I went into the store and was not sure if they were open or not because they had no sign on the…read moreoutside of the store. Went inside asked if they were open because I didn't see a sign and the attendant said very rudely and sarcastically. "I'm well aware of that" regarding the sign. I left upon the rude treatment and taking my business elsewhere. you don't just get to treat people like shit and think that there will not be consequences.

There was a long line when I arrived and only one person working. I simply need to drop off an…read moreAmazon return and it is taking forever. There needs to be more than one employee working at this time.

As with all post offices, there are just a few workers and long waits. However, I had such a…read morepositive experience! First of all, the post office interior is adorned with photos of active, retired, and late military personnel, which I thought was very respectable. While waiting in the line, a postal worker came by and asked anyone if they needed stamps or just wanted to drop off a pre-paid package. She helped speed up the line, and was also really friendly! She even asked the occasion for the stamps and made sure to get ones that matched the festivities (flowers for a wedding and Disney for a party). I made it to the counter just 15 minutes later and Paul helped me! He was very kind and informed me about the shipping options, so I could send off my sister's present for the best price (and fastest time). Sure going to the PO may be a drag, but if I must, I will be coming here!

I just went there again. They always leave only one person to run the long lines and now they put…read moreup curtains so you no longer see that they are not working in the back and not helping. The only time you see them is when they are about to close. Then they come out to just take easy orders like picking up mail or dropping off. Management is horrible there and they don't mind leaving that one employee (usually the last one through the door of employment) to do all while they do zero. They run out of things like stamps etc. I felt like I was in line at a communist country. And management's arrogance over nothing is unmatched. I always feel sorry for that one employee left with zero help. Shame on management at this office. You are horrible and should not even been ever promoted nor paid as you don't do anything to help your employees it customers.