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The UPS Store

3.8 (17 reviews)
Open 8:00 am - 7:00 pm
Updated a few days ago

Services - The UPS Store

Copymaking services

Mailbox centers

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Scanning

Shipping centers

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4 months ago

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3 months ago

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3 years ago

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3 years ago

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2 years ago

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4 years ago

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Thank you for the kind words, Darla!

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3 years ago

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6 years ago

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5 years ago

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4 years ago

Max Sibbernsen discovered I had a piece of mail with the wrong address and made sure it was corrected and received promptly. Great employee

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7 years ago

Easy to work with. Very helpful. Looked for best way for me to send my package. Would definitely use this store again when needed.

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8 years ago

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Thanks Cameron! Glad to help!

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9 years ago

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6 years ago

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Thanks Matt, I appreciate the kind words!

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7 years ago

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12 years ago

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8 years ago

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Review Highlights - The UPS Store

Was pleasantly greeted and quickly assisted with a Amazon return.

Mentioned in 2 reviews

Read more highlights

The UPS Store

The UPS Store

(12 reviews)

West Omaha

I've been here a time or two just to drop something off for a return. Never had any issues before…read more There is a petite Indian (I believe?) young lady who works there that is just a sweetheart. My apologies if that's not her ethnicity, but I didn't catch her name the last time I dropped off a package. She's a doll though. However, today... i had a less than acceptable experience. There was one man in front of me when a chunky, red-headed Karen behind the counter snapped her fingers at me like I was a dog or a child or like I wasn't paying attention. Not a great way to treat customers, especially right off the bat. Who snaps their fingers at a customer?! I walked up to the counter with three packages and pulled my phone out so I could get all three QR codes ready for each corresponding package. I had BARELY pulled up one QR code and was reviewing it for a whopping two seconds when redheaded Karen pointed her scanner at it and scanned the QR code upside down before I even had a chance to turn my phone around!!! Whoa, what the hell?! WHO DOES THAT?! I explained to her that I wasn't ready to show her the QR code yet bc I was verifying that it was right code with the right package. Then she snapped at me for taking a whole two seconds to verify my returns and even argued with me about it! How very unprofessional and extremely rude. Then she gave me attitude about another package that wasn't in a box (which didn't require one). Karen was out of control, impatient, snarky and in dire need of an attitude adjustment. She looked like she was about 40 but she acted like a spoiled teenager who didn't get her way. Snapping her fingers at customers. Being combative and argumentative for no real reason other than just to be combative and argumentative. You don't treat customers like that. You don't treat ANYONE like that. Completely inexcusable. If you go to this location, avoid chunky redheaded Karen or go to another location where they don't treat you like this.

This place has gone downhill. Hard to understand the gentleman that works at counter. Employees…read morearen't very friendly don't greet customers. Parking can be crazy at times.

The UPS Store - shipping_centers - Updated May 2026

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