Manty gave me the best service EVER! So nice to explain the options (I am sorry I reviewed the…read morewrong post office the first time) huge line but no one was rushed or pressured to hurry up even 10 minutes before closing!!!! First time there and my experience was AMAZING! Great parking...and great customer service!

Very efficient and kind workers. I had lots of questions on packaging and mailing for my Etsy shop…read moreand the lady that helped was very helpful, patient and gave me great information!

I've been to this post office a few times, mainly with my brother in law to drop off packages…read more Parking hasn't been an issue for me as there were ample amount of parking spots every time I go. Getting in and out of the post office is always a breeze. The line always moves at a decent speed, as well. This is the closest Omaha post office to me and I don't have any issues going back.

It's a Post Office, and sometimes these services are necessary. Here, at Omaha's main post office,…read morethings are fine but not great. My needs were met - I needed to mail a document, but I didn't have a stamp or even an envelope at hand. So I went and got that taken care of. There was a bit of a wait, as there were only two people working at the counter, and one of them was busy helping people with passports and things like that. One of those customers was irritated (understandably) as she had come in at her appointed time to get a passport. And was informed here that the machine to take the pictures (a camera?) was broken, so she would have to go to Walgreens or somewhere to get one. There is not a Walgreens or anything for miles around here. The customer said that she had specifically come to this particular post office because it is the one that offers this service. As I went outside, I did notice that the banner in front indeed says that that service is offered here. Also outside, I observed a lady walk over to the drive-up mailboxes to put a letter in. I had seen her inside trying to do that. There is a slot to drop letters in inside. But I think it's not labeled clearly; I recall coming outside like that to mail a letter. On this visit, though, since I got the envelope and the stamp, I was able to take care of all this at the counter.

Mailing out a couple boxes out of state...thank you "Manty" for your amazing customer service...he…read moreexplained the various options (by price and priority) no judgment ...my boxes looked pretty wonky lol...the line was all the way out the door and down the hallway ..yet employees were giving us the best assistance ever! First time at this post office and I was very impressed that it was 10 minutes to closing ...yet nobody was rushed or given less attention.

What a pleasant surprise to visit a Post Office that has such great staffing. Normally, I dread…read morevisits to any Post Office, because of notoriously long lines. There were six customers in line, including me, and all of us were done within 5 minutes. This is a pretty small Post Office, but there are still mailing supplies available for purchase.

I give big props to the African American women and the white man who work in the passport center…read morethey are very knowledgeable and you can tell they can do their jobs in their sleep but because they have been doing it for a while they are very rude and don't let you speak they cut you off or speak to you like you should know about these things. I know I have not been the only person that experience this treatment, it's 90. % percent of their customers. These both individuals really need to practice on what is to provide great customer service and to be respectful and learn to listen( proper communication/ etiquette). I'm also positive that these individuals don't get consequences from either the manager or district manager because they continue to get away with their hostile behavior that creates a hostile environment for their costumers and people still have to go their because they do not have a choice.

I would definitely recommend this business. Very knowledgeable associates, very helpfulread more

I wrote a book (humble brag) and when I launched my website, I started to get a lot of orders, and…read morequickly realized USPS was the best route for mailing. I came in one day with over 50 orders to process and they were so nice. One of the clerks worked with me to find the best way to ship, under media mail, and kept the costs as low as she could (spoiler they've gone up!) I like how friendly and efficient this post office is. I have since shipped out many book orders and even some clothing returns here. It's my favorite and I'd prefer this than going to Hyvee to ship the same thing

Must've got rid of their phones because they don't answer and mail is never in the correct box.read more

I live in Plattsmouth, NE and mailed a package from our local post office on 07/14/26 at 1:34 pm. I…read morepaid for 3 day shipping. That meant the package should have arrived to my son in NM on Friday 07/17/26. All of Plattmouth's mail gets sent to the Distribution Center in Omaha. When I checked my tracking on this package it first showed it sitting at that distribution center for 3 days and then when I checked again this morning 07/18/26 ( a day after it should have been delivered) it showed the package was in Washington DC! So a package that should have been making it's way SOUTH was in reality going EAST. When I call my local post office this morning to find out what was going on, all I got were excuses for the Omaha Distribution Center and how there are issues with their sorting system. Well no SHIT SHERLOCK. The man I talked to said "Once it leaves our hands, it's out of our control" If there are this many complaints against the Omaha Distribution Center, why in God's name are they still in operation? Is there no other option for us living in Eastern NE as to where our mail can be sorted correctly. Another example of the government screwing the little guy.

When you want to watch your shipment arrive and depart Omaha several times over the course of a…read moremonth then USPS is your guy! Unfortunately this is the norm with this place and not the exception. I don't understand their level of tomfuckery but I do res their steadfast commitment to it. The laws of entropy state random chance would eventually get it right but their inter dimensional grip on a reality known only to them is quite impressive.

The good ol' Florence Post Office. This is the most basic of Post Offices. So far this place has…read morehung on, as it has been close to being closed down on a couple occasions. Need a P.O. Box, they have you covered. Mail a package, buy some stamps, check. Otherwise there is not much going on here like passport photos or anything your larger Post Offices offer. There is nothing fancy here, and the place looks like it was last remodeled in the'50's, but a Post Office is an important part of a community, and for that Florence is thankful this one is still hanging on.

This post office has a lunch hour that starts at 1:15 each weekday. Fine. But if you come at 1:00,…read moreespecially with a few packages, be prepared to hear grumbling and to be quizzed about what's in your package--not the usual dangerous substances question either. I mail books. The clerk always squeezes my packages and asks me if it's a book and if I'm the author, etc. What business is it of theirs? "Thanks," I said. "I'll come back later." She almost didn't give my package back. You can't have it both ways. You can't complain about having to do your job and then not give back a package. Lesson learned! Enjoy your lunch. I'll never be back.

The employees are all very kind and knowledgeable and want to help you. They do seem a bit…read moreunderstaffed, but they try their best to get the line moving

It's the holidays and people have stuff to mail. And this post office has exactly 1 person working…read morethe counter. The down side is I am only here because the mailboxes at my complex are broken and I have to come to the PO to retrieve my mail. Starting to wonder just how important my mail is since I pay all my bills online. But somebody may have sent me a gift card for Christmas, and I don't want to miss out.