The worst post office I've ever encountered (and from a small business owner, that says a lot) The older man that works here (name starts with a A) has an immediate rude attitude every single time I come to pick up a package. I came in as my ups link stated it my package was available for pickup at the postal office - this is what I told A. He points in the direction of shoppers and says 'that's the post office' until I show him my UPS link. He starts raising his voice, then goes on a rampage about how this is not a UPS tracking #, not the UPS website and provides no helpful info. All I asked if he could look up the tracking # for me and see where my package is held for collection. He states that my tracking link is 'spam' and 'not real' and when I rebuttal with the information that it is ups.com, he says word for word 'I can make a fake website with ups.com right now' (lol - I would like to see you try, first of all.) Completely did not give me any info at all and essentially told me to go away. I left and said I'll just call UPS and told them they don't have to be so rude. I left the store and had my husband come back in and as soon as he came in, he started SCREAMING saying "I told the lady to call the #!!!" (no, he didn't. he did not offer one single piece of useful information other than trying to say the website was /fake/). Husband was trying to clarify and see if he could get more info and this 'A' kept screaming and yelling like he was a child. The other employee was a bit nicer and ended up explaining that US UPS sometimes reroutes to smaller couriers and to check the tracking on other websites (USPS, Canada Post) - this is info he did not share with me in the 5-8 min I was in there, but my husband got such useful info in 1-2 min. I wonder why that is... All while the nicer employee was helping, 'A' kept screaming in the background. Seriously, maybe this isn't meant to be your line of work...I've read other reviews on this page that talk about the same man and I've experienced his rudeness more than a few times now so I know this isn't a one-off. When even Canada Post staff are nicer than you..it's time to change your attitude. read more

I can't tell if it's incompetence or negligence. I dropped off a package to ship "express" using my own company UPS account. The surly worker must have entered the recipient name and city, but didn't bother with the street address and postal code (which was listed on the B/L I filled out). My package wound up in the destination city where it sat for a week because nobody could figure out how to call the shipper (me) to complete the address. I will go to any other UPS store. You should too. read more

I purchased a 50 pounds, 58 inches mirror from an online seller based in Ontario, Canada. Unfortunately the seller does not offer shipping. I live in Las Vegas, so I had to have the mirror shipped to me. I had to look for a company that will be willing to pack and ship a 50 lb mirror. It's not surprising how only few are up for this challenge. I am happy that this store helped me with my needs. Ahmed was helpful from the start. He assured me that they will pack the mirror and try to get it to me in one piece. He also helped me save $$. Lynn had been sending me pictures from the arrival of the mirror in their store, also while packing and all packed ready for shipment. As you can see in the pictures the mirror was wrapped very securely, no wonder it arrived safely. It is hard to trust and relay on people's integrity, but right in choosing to trust Ahmed and his team. Thank you so much Ahmed, Lynn and team! I purchased a 50 pounds, 58 inches mirror from an online seller based in Ontario, Canada. Unfortunately the seller does not offer shipping. I live in Las Vegas, so I had to have the mirror shipped to me. I had to look for a company that will be willing to pack and ship a 50 lb mirror. It's not surprising how only few are up for this challenge. I am happy that this store helped me with my needs. Ahmed was helpful from the start. He assured me that they will pack the mirror and try to get it to me in one piece. He also helped me save $$. Lynn had been sending me pictures from the arrival of the mirror in their store, also while packing and all packed ready for shipment. As you can see in the pictures the mirror was wrapped very securely, no wonder it arrived safely. It is hard to trust and relay on people's integrity, but right in choosing to trust Ahmed and his team. Thank you so much Ahmed, Lynn and team! read more

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People work here are really friendly and helpful,highly recommend this location even though I live in aurora.Jessica helped me to pack the stuff and tired to make it smaller it saved me quite a bit,really impressed thank you ! read more