AVOID AT ALL COSTS - THEY DO NOT STAND BEHIND THEIR WORK
We shipped an antique clock - that survived 2 bombings by the Nazis in WW2 - that the UPS team, wrapped and packed so we could have insurance. It was shipped to the US - who after a few months - agreed that it was packed poorly - casing the clock to be damaged in shipping - but it was not their (UPS Global's) issue - so back to Daisy at store 138 - who simply said - can't find your records - and then stopped communicating.
SO we paid for packing - shipping and insurance - and got a damaged antique clock and no help with claiming insurance. Just basic fraud on all fronts at UPS - will have to see if UPS Canada can help.
What the store said....they could not even tell me how to collect a claim on the insurance we bought...
I'm sorry reply you so late. And sorry again that we can do nothing about this package.
Hope you everything well.
Best regards,
Daisy
So my advise - DO NOT USE THESE PEOPLE TO SHIP ANYTHING OF VALUE - they say they cannot find records of my shipment - but I have their email and customs forms - UPS USA and Canada can see all these details - but Daisy refuses to help. read more