On Feb 5, 2020. I received the aforementioned Costco gift card and one extra Costco gift card of 25…read moreCAD for the inconvenience caused. Despite my feelings, I have to be fair and concede that Access Storage is a company with a reasonable level of goodwill. There must be some flaws: 1. The headquarters is fine but I insist that this branch's manager is terrible. 2. The complaining process should not be so hard as I've faced. I tried to resolve with the branch manager, the regional manager, the headquarter, BBB, and Consumer complaints and enforcement of the Ontario Government. I hazard that very few customers would be as determined as I was. The bottom line is Access storage maybe be alright to deal with a considerable level of caution.

The manager at this location does a fantastic job with communicating. He's very respectful, I had…read moreno issues with him and the storages are clean too. I recommend this place!

Gave a deposit right away when I booked a move but within a week had to cancel move which was 2…read moremonths away. Was'nt offered or given any of deposit back when I asked . I'm sure they would pick up few moves for the orginal date I was going to use. Thought it would be fair to get at least1/2 deposit back Disappointed Customer

It did not take long for Boxed Inn to get our online order ready. We were able to pick up our…read moremoving bundle the following morning. Everything was packaged nicely and the gentleman brought everything to our car. So far, after having used some of the boxes for packing, we can tell they are great material. The moving bundle we got also included tape, bubble wrap and packing paper which has been SO useful. We were able to get all of the moving supplies we needed in one spot.

Highly recommend Safe Storage . It is Safe Storage and allows 24 hour access to you locker . The…read morebusiness is run for the customer ! Candice and Fenella show a sincere interest in helping people with decisions ,size needed for storage and general solutions to their problems. The two work as a team and go way beyond normal support and guidance ! I can't say enough about their sincere commitment to the customer . The storage place is exceptionally clean . Save yourself time because once you see Safe Storage you won't settle for any place else .

This a really nice place to store your staff contents I highly recommends this place to everyone…read morewho needs a storage. Special thanks to madam Fenella Simpson

Tips: - This store is a donation drop-off location for The…read morePeriod Purse. - You can rent a mailbox and store your wine collection here. - If you have a storage unit, you can drive your vehicle into the loading area that is enclosed and available 24 hours every day. This review is a bit different. I came here to make a donation to The Period Purse. This DYMON is a drop-off for this charity that is dedicated to menstrual equity. It provides free period products from community partners and donations. It also has education programs across Canada. I was at Sansotei Ramen and used a single stall washroom before I headed to shop at Square One. I noticed free sanitary pads and tampons for periods in the washroom. I thought that it was a thoughtful gesture. We have food banks to support those who are having a tough time with groceries, especially as their prices continue to increase. What about folks who can't afford to get period products? I have been fortunate that I have not struggled in this area, but there are folks that have who could use a break. I did a search and found The Period Purse. Perfect! You have the option to donate to this charity. You get a tax receipt if your donation is at least $25. You can also donate period products. I like that it accepts open boxes of disposable pads and tampons, as well as new, unopened reusable products. After work a couple of Wednesdays ago, I drove over to DYMON. I was heading eastbound along The Queensway. DYMON is on the left, but it's an interesting setup to make a left turn. I basically had to pass by DYMON because there's a barricade as you go up the overpass and down it. I made a u-turn at Kipling Avenue and then turned right onto Vansco Road. There's a RUDY burger joint before you turn right, which is across from DYMON. There's an IKEA across The Queensway from both DYMON and RUDY. In other words, YOU HAVE STORES THAT USE ALL CAPITAL LETTERS IN THEIR NAMES IN THIS AREA. How coincidental is that commonality? I found a parking spot in front of the main doors. I backed into a spot and headed over there. I was a bit shocked to find that DYMON has kitchen and storage accessories. I felt like I was in a Winners store, but a fancier version of it. I was definitely not in a U-Haul store. The floors were shiny and spotless. It was bright and inviting. It was clean. I saw a few sales. It was cool. I was heading over to Guest Services when a female staffer was flagging me by saying hi behind me. She asked if I needed any help. I said that I was dropping off a donation for The Period Purse. She nodded and said that I'd be hitting Guest Services ahead and to my right. She frankly startled me. I was heading in the right direction. I will say that she was trying to be helpful, but I felt like she was chasing me down as I was walking. I ended up in a spacious area. There was a FedEx vehicle that pulled into this area. There were a handful of vehicles. If you have a storage unit, you can drive into this area to load and unload your stuff. I saw dollies to help out. I also saw mailboxes that you can rent. All services in this area are 24 hours. I like that you don't have to deal with weather if you are moving your goods in and out of your storage area. You drive into this area that keeps you and your vehicle dry and safe. I also saw a wine cellar area. You can house your wine here. It apparently has a bunch of controls, from humidity to lighting, to ensure that you wine collection is in pristine condition. It was a fascinating visit! I learned so much dropping off a donation to a cause that had nothing to do with storage or moving. At Guest Services, a nice man said hi and asked if I had a donation in my paper bag with handles. I did. He happily took it from me. I was pleased that I did my part. I don't have the need to rent a storage unit. It was nice to see a more modern approach here. I last visited a U-Haul store in Winnipeg eons ago when I moved from Rochester, MN to the city. That store was never as nice and appealing as this DYMON. (149)

Just finished a move today with Alejandro and Nikki from the Dymon Etobicoke team. They were…read moreamazing to work with. They both took such great care of our items. They had to navigate narrow hallways and stairwells in our small home, which added to the complexity of the move. Would definitely recommend this crew for future !! Dymon is lucky to have them on their team. Thank you !! Jackie S

Terrible Experience Not Worth the Premium Price. I chose…read morethis moving company because of the great reviews and paid extra for their premium service, expecting my belongings to be handled with care. That did not happen. From start to finish, the experience was frustrating and disappointing. During unloading, I watched one of the movers snap the handle off my suitcase right in front of me. These suitcases have been through years of international travel without any issues, yet they were damaged during a short local move. The furniture situation was even worse. It was not damaged in transit. It was broken by their crew while trying to put it back together at my new place. I saw it happen, but when I reported it, they tried to blame the material instead of taking responsibility. A sealed box that was fully taped on all sides arrived crushed, and a pair of my shoes was missing from inside. A sealed box does not open itself. Still, they insisted it must have been a packing issue on my end, which felt like an excuse rather than a real explanation. When I reported the damage and missing items, they were dismissive and hid behind their contract even though some of the damage happened directly in front of me. Their total compensation offer for broken furniture, damaged luggage, and missing items was fifteen dollars, which felt insulting. What really sealed it for me was that instead of resolving the issues, I was later offered two hundred dollars to remove or change my review. At that point, I started questioning how many other reviews were influenced the same way. Based on my experience, the service does not match the reputation or the price. If you care about your belongings and expect honesty and accountability, I strongly recommend looking elsewhere.

I recently had the pleasure of working with MTS Moving. .From start to finish, their quality of…read moreservice was exceptional, and they truly made a difference The team at MTS Moving is incredibly professional and knowledgeable. From our first consultation, they took the time to understand my unique needs, which made me feel valued and understood. Their expertise shone through as they guided me through the entire process with confidence and care. NO HIDDEN FEES !!!. What really stood out to me the dispatch Vin and my two packers in Brampton Maswood and Fadel. Their attention to detail was exceptional. Their customer service skills were exceptional. The the true personable experience like you were talking to someone you and that genuinely cares/know you well enough to work with you and that your best interest was their best interest. Every aspect of my move was flawlessly executed, from logistics to packing and transportation. My ETA for delivery were three weeks from Ontario to Alberta and it was done in two weeks. Yes i accompanied the driver to the scales with empty truck and with my furniture's as i did not understand, In the future i would not do that again as i saw how it works and i now have the trust and confident with them, The communication throughout the process was excellent. MTS Moving kept me informed at every stage and was always quick to respond to my questions and concerns. I felt supported and reassured, knowing I could reach out anytime. The quality of service provided by MTS Moving is unparalleled. The equipment and resources they used were top-notch, ensuring everything ran smoothly. Wow i watch those guys wrapped mt mirrored top end console table and mirror, Mt 5 inches smart TV The top of the line bed set and i could not believe it. Its like they were taking care of a baby honestly to God. The delivers guys in Alberta i did not get their names but they were just like the two packers in Ontario, quality service. How could i leave out Sam the sales person he did explained all to me in details that he convinced me to use MTS. If you're looking for moving services, specially for major moves such as long distance across Canada, MTS is your company. Thanks MTS you made my move very easy, Thank you! Thank you! You are the best.

The worst customer service there is ....the place is rodent infested , cockroach infested and is in…read morean absolute state of disrepair ... 14 months in there and they couldn't fix a simple light, never mind the leaky roof that ruined several electrical things stored . ... customer service ... there is no customer service , the chumps them employ lie for the owners and have not a clue about anything ... im surprised someone hasn't hurt one of those idiots yet!

Stopped in to rent a 10x20 climate controlled unit, better rate than the company we usually rent…read morefrom. The staff, Megan was very helpful and quickly ran through our contracts and got us set up with security codes and a tour of the facility. Not sure what the other reviewer is talking about, so far this place is great. Great location, friendly staff, best prices we could find, our locker even has a ceiling light with motion sensor and oh - did I mention the free truck?! That's right - free use of their moving truck! We have lockers in 4 different cities and this place just reset the bar for what we look for when renting storage space.