I have been doing business with Mail Plus in Covington for many years now and I find them reliable,…read moreefficient, and friendly. Good people make for a good business and these are good folks. I'm very pleased to give them a 5 star rating. Will Cummings Kent WA

Girl seemed annoyed when she had to help me this AM. She mentioned to me she had been trying to…read morecount a stack of money for 20 minutes now which I equated to " thanks for interrupting me"

The other day I had to mail some things and I just didn't have the time to go get a box paper…read moresupplies so I headed over to FedEx. They'll put everything in a box for you and measure it. Make sure it's secure wrapped tightly so nothing will break and they'll send it off for you. It was easy as 1 2 3 and I was off on my way to make the other errands that I had to do that day, but when I was in that FedEx, I noticed how Clean it was, and I had a wonderful lady that helped me and she seemed like she enjoyed her job, and that's what I'm out to look for people that love their job respect the business that they work for and help other people so if you're looking for a great place to go for printing such as business cards or just things that you need printed out billboards pictures you name it they even copy letters and more so thank you for sending my package had a long way to go, but it got there safely and everything was perfect. You have five stars from that review Lady on Yelp. Thank you for your great store and you're great employees.

Used FedEx for a high priced item to get shipped from California and the driver Alan left our…read morepackage in the middle of the stairwell of our apartment. Not by our door but in the walkway and visible to any passerby. We also went home as the expected delivery time wasn't even accurate and got delivered 40 min early. Very disappointed in the quality and care of this delivery.

On January 9, 2026, I visited this UPS Store location and paid $18.97 to mail important documents…read morevia First Class and Certified Mail. Over a week later, I was unable to locate any tracking information associated with the reference number provided (9589071052703474835793). I contacted the store and spoke with Gene, who identified himself as the manager. He advised me to visit the nearest USPS location, stating the documents should have already been picked up. When I went to USPS, I was informed that the tracking code had never been activated and that they could not assist me because the mailing service was purchased through UPS. I then called the store again and spoke with an associate named Chloe. I requested to speak directly with Gene. She refused to transfer the call, continued repeating information I had already discussed with Gene, and ultimately hung up on me. She also made false accusations regarding my conduct on the call, which I strongly deny. I encourage the store to review the recorded phone call for accuracy. When I eventually spoke with Gene again, his behavior was highly unprofessional. He was dismissive, disrespectful, and unwilling to help resolve the issue. He told me to "shut my mouth and stop talking," which made me extremely uncomfortable. When I went into the store in person to address the matter, his behavior escalated. He continued to be rude, aggressive, and sarcastic in front of other customers, displaying anger and harassment that are completely unacceptable in a customer-facing role. I even have a video I would love to share so you can see his behavior. He denied me access to any higher-ups to resolve this issue. I am a long-time customer and have spent my hard-earned money at this location for years. This experience crossed a line. My documents were lost, no solution or accountability was offered, and I was treated with disrespect throughout the process. Nothing was done to make the situation right. This was, without question, the worst customer service experience I have ever had, and it reflects very poorly on the management of this location. I would like a refund or for proper accountability to be taken.

The staff are always very helpful and professional. I appreciate this very much!! Keep up the…read moregreat work!!

I ordered brochures through Staples with expedited shipping a week before my event, but they failed…read moreto deliver on time. I was scrambling last minute to find a place to print 150 brochures, and PostaAnnex came through for me. Saturday afternoon, with less than 24 hours of notice till start of event, I called them very last minute with zero hope. Owner came in after he left to print my brochures and the guy working the front came in before his shift started and FOLDED every brochure for me. They went above and beyond and I will ONLY be going here from now on. I cannot recommend them enough and so thankful I found them!

Needed two boxes sent, but lady there fiddled around looking at rates, and discovered it would be…read moreless expensive to put two boxes together as one--and she even wrapped it for me to do that. Saved me a good amount. I hope me sharing does not get her in trouble with any "boss" types (ie ones that want profit over real customer service) but I appreciate what she did! Got to my house just fine!

That exact moment when you sit in the car and your brain goes, "You forgot something..." is…read moreuniversal--but the chocolate eggs being the final boss is what makes it elite. And the box... hanging on by pure hope and questionable tape decisions By the time you walked into the mail room it was basically a cry for help like, "Sir, I don't need shipping--I need intervention." And yes--mail room guy really said, "Don't worry, I've seen worse," and then performed a full repack like a professional gift-saving surgeon. Absolute legend. Honestly, your son is getting a package filled with love and a great backstory, so that's a win all around

Love this place. They take care if all of my printing, copying, mailing, and Amazon return needs…read more The service is great and prompt even during busy times, such as the Christmas rush.

Not a fan of this location. FedEx has delivered a package that isn't mine twice now so I decided to…read moretake it to a different location in the hopes that it'd go through the system differently and not end up on my doorstep again (and treat myself to some Haru Haru!). The store was mostly empty; the employee saw me coming and met me at the counter. I told her the package was delivered incorrectly and I'm returning it. She looked...confused? I don't know. Like I shouldn't be returning a package that doesn't belong to me. It's been decades since I've worked in shipping - I'm not doing FedEx's work for them. I was unable to get something in writing that I no longer posses the package...and I'm not going to worry about it anymore. If you insist on using FedEx, ya might want to take a minute and go to a different location.

3 times shipping from this office extremely helpful and well organized staff . Thank you !read more

Best best best service I have ever had at a UPS store and so kind and thoughtful and quick…read more I had 6 power point presentations color printed in 4 minutes and stapled!!!!!!! Thank you team

On January 9, 2026, I visited this UPS Store location and paid $18.97 to mail important documents…read morevia First Class and Certified Mail. Over a week later, I was unable to locate any tracking information associated with the reference number provided (9589071052703474835793). I contacted the store and spoke with Gene, who identified himself as the manager. He advised me to visit the nearest USPS location, stating the documents should have already been picked up. When I went to USPS, I was informed that the tracking code had never been activated and that they could not assist me because the mailing service was purchased through UPS. I then called the store again and spoke with an associate named Chloe. I requested to speak directly with Gene. She refused to transfer the call, continued repeating information I had already discussed with Gene, and ultimately hung up on me. She also made false accusations regarding my conduct on the call, which I strongly deny. I encourage the store to review the recorded phone call for accuracy. When I eventually spoke with Gene again, his behavior was highly unprofessional. He was dismissive, disrespectful, and unwilling to help resolve the issue. He told me to "shut my mouth and stop talking," which made me extremely uncomfortable. When I went into the store in person to address the matter, his behavior escalated. He continued to be rude, aggressive, and sarcastic in front of other customers, displaying anger and harassment that are completely unacceptable in a customer-facing role. I even have a video I would love to share so you can see his behavior. He denied me access to any higher-ups to resolve this issue. I am a long-time customer and have spent my hard-earned money at this location for years. This experience crossed a line. My documents were lost, no solution or accountability was offered, and I was treated with disrespect throughout the process. Nothing was done to make the situation right. This was, without question, the worst customer service experience I have ever had, and it reflects very poorly on the management of this location. I would like a refund or for proper accountability to be taken.

If I could give WeShipEx more than 5 stars, I absolutely would…read more After one of the most difficult years of my life, I made the decision to relocate to Jamaica. The thought of shipping my belongings overseas felt overwhelming, but WeShipEx made the entire experience so much easier from the very beginning. What impressed me most wasn't just their shipping service--it was their patience, professionalism, and genuine care. They took the time to teach me how to properly pack my belongings, explained what was actually worth bringing versus leaving behind, and helped me stay within my budget instead of trying to sell me services I didn't need. That level of honesty and integrity is hard to find. I also love that they offer door-to-door shipping, which gave me tremendous peace of mind. Knowing my shipment will be handled from pickup through delivery made such a stressful international move feel much more manageable. Their knowledge of international Caribbean shipping has been incredibly valuable. They patiently walked me through the shipping process, documentation, customs requirements, and what to expect every step of the way. Every question I asked was answered thoroughly, and I never felt rushed or left wondering what came next. Communication has been outstanding throughout the entire process. I always felt informed, supported, and treated like more than just a customer. Moving internationally is one of the biggest decisions I've ever made, and WeShipEx has given me confidence and peace of mind as I begin this new chapter in Jamaica. If you're looking for a company that is knowledgeable, honest, patient, and truly invested in helping their customers, I wholeheartedly recommend WeShipEx. Thank you for making what could have been an overwhelming experience feel smooth, organized, and stress-free. You have earned my trust, and I'll proudly recommend WeShipEx to anyone shipping to Jamaica or throughout the Caribbean.

From the owner: Shipping to Jamaica and the Caribbean from Washington, Oregon, Idaho is now easier than ever!…read moreBarrels, Boxes, Crates, and small packages and Autos. Door to Door Hassle Free. Jamaica, Antigua, Bahamas, Barbados, Guyana, St. Lucia, Dominica. Big or small we ship it all. Your Lifeline to Home.

1=0. Worthless delivery commitments. Their schduled deliver windows are complete misses. Anything…read morein a window at 1pm and beyond, maybe it will arrive in 1 or 2 days later. Drivers are rude and lack package care..its a throw it down an dash operation.

If I could give them a zero star I would. Important…read moreexpensive item needed for Sunday was supposed to be delivered Friday. Even called amazon to ask what the heck is going on. Amazon tried contacting them but no answer. Since Saturday is the 4th of July, we now won't be getting Item until Monday, the day after it's needed. We even have proof how it was showing out for delivery since 3am Friday, then all of a sudden at 9pm not able to be delivered due to inclement weather, etc...wth...the office is 10 minutes away from where we live, and there wasn't anything going on, no protest, no riots, and no bad weather...I was wearing shorts and flip flops at 9pm!! Someone just wanted to get home early to prepare for the holiday, with our item stuck in the truck. So we spend good money on something we can't use now. If more people complain to amazon regarding issues like this, maybe they'll use a different shipping company.

We needed an Apostille completed fast (a few days at most) and we were out of state, which made…read morethe timing even harder. Eden Chase made it work. She sent the invoice and authorization form the same day we contacted her, kept us updated at every step, and personally went to the state office in Tacoma to get our documents processed. She was knowledgeable about the whole process and went out of her way to make sure everything got done on time. Everything was completed through the Washington Secretary of State and shipped out within 48 hours, arriving exactly when we needed it. I'd recommend her without hesitation for notary or Apostille work.

Belated thanks to Eden for her mobile notary skills, professional and pleasant demeanor. Eden was…read moredetail oriented and incredibly thorough with my elderly mother as she revised and signed new estate documents, taking time to make sure she understood each document. Highly recommend.