Outright robbery to send out a fax. Rates not posted…read moreupfront. First page rate outrageous per page rate outrageous Phone surcharge outrageous. $25.00 for 11 pages Refused a refund. Smug

I've been a customer of Auburn Mail & Copy center for years and I trust them with more then anyone…read moreelse with my mail! This family owned business goes above and beyond and they have worked with me every time I've needed something specific from them. I hope to be a customer of theirs for years more to come. They are consistent and hard working and incredibly kind. I would recommend their business to anyone.

Popped in today and dropped off an order and the customer service from Tiffany was superb ! Thank…read moreyou Sun Press !

There is so much value in being able to go to a business and talk to a live person to get your…read morequestions answered. Mindy had such great customer service when showing me samples of the business cards they had to offer which were of stellar quality. Even after I left the office, I was so impressed by Mindy's quick email response time! Looking forward to having my business cards printed by Sun Press!

3 times shipping from this office extremely helpful and well organized staff . Thank you !read more

Not a fan of this location. FedEx has delivered a package that isn't mine twice now so I decided to…read moretake it to a different location in the hopes that it'd go through the system differently and not end up on my doorstep again (and treat myself to some Haru Haru!). The store was mostly empty; the employee saw me coming and met me at the counter. I told her the package was delivered incorrectly and I'm returning it. She looked...confused? I don't know. Like I shouldn't be returning a package that doesn't belong to me. It's been decades since I've worked in shipping - I'm not doing FedEx's work for them. I was unable to get something in writing that I no longer posses the package...and I'm not going to worry about it anymore. If you insist on using FedEx, ya might want to take a minute and go to a different location.

Said she was too busy to laminate 6 pieces of standard paper. I was willing to wait but she said…read moreshe couldn't do it.

Two stars because the machine is actually pretty good. And it's not about the store, just the…read moreproduct. The store is responsible only because it sells products that are 'gotcha' deals. My Brother printer makes good copies. It has worked for several years and I've have no complaints about it's reliability. But Brother has evidently decided that I have had an easy life and now I should pay extra. The printer has shut down. The Brother company wants me to buy 4 new drums (hundreds of $$$) even though the print quality is still VERY acceptable as is. The machine will not work until I knuckle under and pay the $200+ for the four unnecessary drums. Well, I say 'Millions for defense but not one cent in tribute.' I WILL NOT be bullied! The company's bot tells me a human will call me if I just give my credit card number and pay $1. My credit card # ? Really? "Stupid is as stupid does."

Very poor communication. Orders consistantly Past Due and when I try to inquire on status of the…read morePast Due orders my calls and emails go unanswered / ignored. This causes major issues with our production and late shipments to our customers. I will be moving my business elsewhere.

I have to agree with the other reviewers. Sue at PSNW is truly awesome. Super friendly,…read morestraightforward, responsive, very quick. These folks are great!

Rich has delivered more successful projects than I can count! Over the years he always gets me what…read moreI need on time Thanks

Amazing! I recommend this small business to anyone that needs anything from business cards to car…read moredecals. On short notice, they had us come in (after normal business hours) took out order and had them ready next day! Spectacular quality and such friendly service! I can't say enough about their quality of service. We will definitely be supporting this business from now on.

They do a great job and are efficient and friendly! I use them quite often with the prior owners…read moreand now with the new owners.

Highly recommend and use their service again and again. As a real estate agent/local author, how…read moredid I ever manage my important documents going to clients and business partners, as well as my books and parcels without them? I don't know! :) But I am extremely grateful that they are near me! The reliable services they offer of mail & parcel deliveries help grow and sustain my business. Mohammad and his staff are always helpful and friendly. I would highly recommend using their services to assist any business. Thank you for the excellent customer service and being a great resource to our Covington community! - Janette Matugas, John L. Scott Real Estate

I have used this print shop for many of my projects and my customers' projects. The owner, Andy,…read morehas been always very responsive, very prompt, and goes above and beyond to ensure customer satisfaction. They have always done a good job on all my projects. The works are quality and the staff members are very friendly and helpful. Andy also provided a tour of his facility so we can better understand the process of getting our projects done.

I was in a total bind with getting pictures blown up for my daughters graduation party and Andy…read morecame to my rescue. Not only did he calm my nerves and ensure me he would have them ready days before the party, but they looked SO GOOD and he personally delivered them to me. These pictures were the highlight of the party. I cannot say enough about the service Andy provided. I will be calling on him again and I hope you do too. You will be blown away with the service and quality. Thank you Andy and team!!!

I ordered brochures through Staples with expedited shipping a week before my event, but they failed…read moreto deliver on time. I was scrambling last minute to find a place to print 150 brochures, and PostaAnnex came through for me. Saturday afternoon, with less than 24 hours of notice till start of event, I called them very last minute with zero hope. Owner came in after he left to print my brochures and the guy working the front came in before his shift started and FOLDED every brochure for me. They went above and beyond and I will ONLY be going here from now on. I cannot recommend them enough and so thankful I found them!

Needed two boxes sent, but lady there fiddled around looking at rates, and discovered it would be…read moreless expensive to put two boxes together as one--and she even wrapped it for me to do that. Saved me a good amount. I hope me sharing does not get her in trouble with any "boss" types (ie ones that want profit over real customer service) but I appreciate what she did! Got to my house just fine!

I needed a quality printer to do my art prints for Emerald City Comic Con, and could not have…read morechosen a better printer! Right away the owner Doug was open and friendly, and genuinely wanted to help me get the best quality prints he could provide, within a reasonable cost. We went over pricing and different paper types my first day at the shop (their paper selection is huge!), and he printed proofs for each batch of prints I ordered. I ordered about 600+ prints total (all 11x17's on glossy 80lb cover), and every one turned out as good as the proofs! Doug took what normally is the most stressful part of preparing for a convention, and made it completely stress free, and I cannot thank him enough! I will DEFINITELY be back for all my artwork printing needs.

The owner Doug is so great! He is experienced, kind and extremely helpful. By far, the best…read moreprinting station I have EVER been to. I came in here to do some high quality prints, they turned out perfect and for a great price! I was very specific with what I needed so I was that annoying customer and he was very helpful with everything and didn't even slightly seem annoyed (which was very nice). They have a wide range of paper, good location (close to Kent Station) and great staff. I recommend him to everybody!!!