The service is great. Every time I go in there, everything goes very smoothly. Sometimes there's long lines, but that's not the store's fault but they do their best to get the line moving as fast as they can. read more

I have been a long time customer, ever since this UPS store location opened and I was very happy with the service. BUT, after this location was sold to the current owner, the service has been terrible. This is operated by an absentee owner who doesn't want to hire enough people to service their customers. Too many times the line is out the door and it is very frustrating. It is also very frustrating for the one employee on duty to deal with all these customers. Current owner should be pressured to sell to someone who is not an absentee owner and cares about his customers. read more

This is my go to place for packages. Yes sometimes there is a line, but still better than the post office. The staff are helpful, but under staffed. Still they are always very knowledgeable and helpful read more

small spot to send packages and other large pieces of mail.the people working there try to do the best they can because the place is always pretty crowded. the person that's the notary public is either not there or is always late. read more

The UPS Store - Printing Services Near Me - Lindenhurst, New York

Multiple issues, multiple different times experienced at this location. I've never been so frustrated just to drop off packages. I was told a box was $4.00 to ship and then upon check out it changed to $10. The explanation was after I got my receipt and when I asked why the price went up and it was said because they ran out of $4 boxes. He wasn't even going to let me know and honestly that cost shouldn't be pushed to the customer without them being notified. Then I came back to drop off more packages and they said they wouldn't be able to receive more packages because there's a limit on how many a customer can drop off in a day. There's no management here, something needs to be changed. Terrible customer service. read more

called to request information about getting a document notarized. I was told to call another store because there is no guarantee that the person who is the notary will be there. VERY DISAPPOINTING. I called an other local UPS store and they were willing to help me any time between their opening and closing hours. I think I will be going to the location that offers the best service (Babylon, Railroad Avenue) read more

Horrible line backed up long wait.needs more help otherwise I'm not dropping off here anymore

Consistently excellent service when dropping off returns. Clint is notably efficient, pleasant, and welcoming. I always enjoy coming to this location. read more

Would leave zero stars if I could. Both me and my sister made appointments for documents that needed to be notarized today, via the website. I showed up & was told there is no notary anymore. I asked how appointments could be made without anyone noticing and the employee shrugged his shoulders at me. read more

Do not use Pre Paid labels or else if your package is lost they will NOT help you. So bogus.

Dropped of an Amazon package for a easy peezy return. Was waited on immediately with courtesy and a smile. Thanks UPS !

If I can give Zero stars I would. This place treat Black people like we're dirty. I went there to get a paper notarized and waited 20 minutes for the Old White Man. When it was my turn he looked at me and turned to the next person on line which was another white man. FYI he clocks out at 3pm and it was 245pm. I will never go to that place again or use UPS. read more

Terrible. Customer service doesn't exist anymore. Teens running this place. Came in with a heavy box, clearly struggling, not once did they even look up to acknowledge me, let alone get the door. Had to come back with the big box again, in a different box, because it was wet and they couldn't take it. When I asked if I could get a box there and they didn't have the size I needed, I was told "idk go to Home Depot and get one." When I came back the second time, again barely acknowledged as I clearly struggled to get in the door. read more

Amazing service - Marilyn was super helpful. I come here all the time and she and the rest of the staff have always been really helpful and accommodating. read more

This place is awful. Says they open at 9:00am and they are no where to be found. Truly unprofessional and I hope corporate does something about this. Try to find another UPS branch if possible, avoid here at all costs read more

The UPS Store - Printing Services Near Me - Lindenhurst, New York

It is ups stores like the one on wellwood ave Lindenhurst that really make shipping difficult. Go in to ship an Amazon return and I am told that I need to have a shipping label or they can charge me $3.50 to print one. Now I could have one mailed for $1.00, so they over charge and you could say since I am there it is convenient, I will pass and print my own label which I did so I head back and now I am told that they cant scan the label and if it cant be scanned the driver could have a problem but they could print me out one for $3.50 so I call BS to the thieving practice they are doing and I leave. Now befrore I print another shipping label I to find out was it the label or a scam? so I head to the UPS store on merrick rd in Massapequa. I walked in handed my package to the counterperson, she scanned it, handed me my receipt and thanked me for coming in. I thanked her back and said she was awesome! So why does one store have a problem and the other one does not? AS far as I am concerned the Lindenhurst store will scam you if they can. Take the time to drive 10 minutes further the Massapequa UPS I know I will. read more

Got here at 9 AM, the time they opened. I ended up waiting on line in the cold for 25 minutes along with 8 others (including one worker) because they did not open on time. When the workers got there, they then continued to take their sweet time to open. This is a huge inconvenience as I, along with others, went when they first opened as to be able to stop before work. read more

I went to the store on Wellwood Avenue to have packed and ship two items, I was quoted one price (about half of what shipping cost) and agreed, I go to move my car, and the salesperson was on the phone with Walter, and he raised the price almost double. I reluctantly agreed, paid and then left. the next day I get a call from Walter (the owner) explaining that it can not ship in a cardboard box which is the way it was quoted and that a crate needs to be made. Feeling obligated, he says that he will ship it and only wants the cost of the wood. I was very frustrated as I was not paying for this item directly, and had to confirm the difference in the cost with the receiver. He also informed me that one of the two items WERE shipped which is more of an issue and shouldn't have been done without my consent. After not hearing from him, I go there two days later and the item was packed the original way I was quoted, in a cardboard box. He then proceeds to give me a sob story about how it should have cost more to ship and weasels more money out of me. it is now several days later and the item has not shipped out yet. I will NEVER go to this, or any other UPS store again for anything! read more

I'm just so baffled that I had to write a review. Beware that if you don't tape your box you'll get scammed a dollar for the convenience. Meanwhile half the packages you drop off there through Amazon they tape and wrap anyways... it's honestly petty. For principal I'll go buy a small roll of boxing tape for 99 cents.. it's not a good way to do business. If It weren't for convience I wouldn't deal with the rude service in there. As an owner myself I would be paying attention to all the low reviews. It seems I'm not the only one to complain here. read more

The older woman behind the counter is incredibly rude and condescending. They charged me $15 for a 1.5x1.5 passport photo. She was constantly on the employees making sure they charged every customer for each and every little thing. - even a bit of tape! The service is also incredibly slow and they pay no mind to how their customers feel. You would be better off literally anywhere else to ship something. read more

Worst UPS store I have ever been to. The owners wife is very rude and unprofessional. I was trying to ship an item that already had a label and she was charging me to put a piece of tape on the label on the box. I wouldn't mind if it was one dollar but from what I remember she was charging me somewhere around 3 to 5 dollars read more

I went into the store. There were two people in front of me. The manager called for more help and I was out in 2 minutes. Everyone was courteous and helpful.The store was clean and clutter free. read more

Great for senior citizens who have nothing to do but wait in line all day! I've been waiting for 20 minutes. During this time ONE person has completed their transaction. There are two people working in this store right now. read more

This franchise owned UPS store is dishonest and not helpful. The owner took advantage of me as a customer and charged a ridiculous fee for printing label, the worse part was they made it seem as if it was a "computer fee" when they were accessing their own email after I sent them a label and wasn't told there would be the excess fee. Please, do yourself a favor and go to another location or at the very least never print anything there. Visit Kinkos, Staples or your local library. read more

I travel a lot and use multiple different UPS stores between Long Island and upstate NY. I was so impressed by the friendly and professional experience at this store that I felt inclined to write a review. This seems like a family owned store that strives for excellence and the customer's absolute satisfaction. Thank you! read more

I was standing there with no one else in the store ,the young man walked right past me to put a tag on a chalk board and when he got around to helping me he told me the box was too small to ship and his boss would bite his head off if he took it ,the girl before she made a phone call again with no one in the store told me it was$10 to ship ,he came back with $11 ,no big deal ,then he tells me it has to be put in a larger box ,I said it's still $11 right ,1st he said yes but he had to open the box I brought , it was taped shut and asked me how to open it ,I said is this guy for real? You work with boxes all day and you don't know how to open a taped box?Then he said forget it and the larger box would be another $5 , I never had so many problems shipping something so I said forget it ,I threw the shipping paper in the garbage and went to the post office ,cost me $5 total,I learned my lesson ,I will never go back to this store again ,If you don't like your job you should move on to a job you actually like read more

Super friendly service. Very helpful and quick. Glad to have them around and thank you fellow essential workers for all you do during this difficult time. We appreciate you!! read more

I would give it Zero Stars if I could. I stopped in on a Saturday to ship some expensive items and wanted to get them insured for $30k. UPS website says that you can insure up to $50k, so what is the issue? What a hassle, the Owner, Walter was called at home by the staff as he wasn't in the office yet. He wanted to speak to me on the phone and went on and on about how he had to look at items before they were shipped, they had to be packed a certain way, blah, blah, and that he had to go through my personal items, to look at them before they could be shipped. He also bad mouthed the UPS insurance group and said they were unreliable. I think Walter was the problem. After 45 minutes and a $910.00 credit back to my credit card card, I went to the US Post office insured and shipped my items no problem. This UPS store is a complete ripoff and a joke. I'll be contacting UPS headquarters for sure and also asking why the shipping rates and insurance rates are double at this UPS Store vs. what UPS posts online. Avoid this place at all costs! DP read more

This is THE WORST ups location. They move at a glacial speed, making it impossible to run a quick errand here.

Unreal never ever have i had costumer service so BAD from two people that should remember when the costumer was always right. i was having trouble pulling up a QR code and was told a good solution by the associate get a new phone. I went to Babylon store instead and they helped me in less then One min. Stay away from the wellwood ave Lindenhurst location you will thank me I promise that! read more

This is my absolutely favorite UPS store of all I have visited. The owners are very lovely, always kind, helpful and accommodating. The staff is very friendly and handle the high traffic very well! Highly recommend it! read more

I had to make several copies of a DVD and needed some help with this little project. So off to the UPS store...... Leanne at the Lindenhurst UPS Store was to my rescue. There was a programing issue with my disc and the stores software. After struggling with the issue for an period of time, Leanne went out to her car and got her laptop to make my DVD copies. WOW! I couldn't thank her enough, she really went out of her way for a me. What a great person and terrific employee! read more

Just wanted to drop off a postage paid box and needed a small piece of tape to fix a corner. Literally a 2 inch piece, the young gentleman said no problem. This much older woman ran up to the counter and advised me it would be $1, or I can buy a roll. It's not like she even said it nicely. After pulling my jaw off the floor of how rude this woman was. I left. Never again. The sad part is I have been coming here for years and one of my close friends told me that this older woman is not very nice. And I even defended the store. I told my friend she had to be mistaken. Ugh, I feel like an idiot. White haired women needs a lesson in customer service or they might as well close now! read more

I shipped a package via UPS from this store and unfortunately it got stuck in NJ for days on end. I tried contacting UPS to find out where it went, but there is no way to reach a live human anymore. In desperation, I reached out to The UPS Store and Marilyn helped me out. She called UPS on my behalf and relayed all the necessary information for them to start an investigation. read more

I had a large copy job that was handled quickly and professionally by Walter and his staff. I highly recommend using their store.

During these times of COVID - three people at a time allowed in the store for safety and ALL the packages piling up in this store due to shipping returns, it's got to be stressful. The employees (owner and his wife and the young people who work there) are essential workers and put themselves in harm's way every day. This happens to be a very busy store. My experience has always been good here with the staff pleasant and accommodating - in the week between Christmas and New Year's, there didn't seem to be a spare inch of space for another box and I had a big one that needed to be picked up. First they told me no, but then, moved some things in the back and took it. I think it's important to put things into perspective and have patience right now. Often I see three customers at the counter while two more wait behind by the door when the sign outside clearly states THREE PEOPLE INSIDE AT A TIME - that means wait outside - also don't go in with a friend or family member, because then only one other person can be served. Yes, it's cold outside, however it's not worth spreading COVID to each other. Let's let these people do their jobs. We're all in this together. read more

I've been in here twice and on both occasions the workers have been rude to me. Ive had to send packages for work and did not want to make a mistake. I asked a few questions both times and the workers didn't help me at all. I really don't like giving bad reviews but I waited patiently and was ignored and no one helped me. I'd rather travel to another UPS store even though I'm from this area. read more

What a pleasure to have a hometown feel to a business these days. The N.Wellwood store is very friendly, always helpful and Walt and his stories are pricless. They always have plenty of help on hand so your wait time is quite quick. I highly recommend this store. read more

I was going to create a lengthy post (a binder I sent was completely warped upon arrival; pages ripped out and a ring broken), but it's not worth my time. Initially, after contacting the UPS store, they were apologetic and were willing to rectify the issue. However, things turned for the worst when the owner got on the phone. The owner refused to acknowledge that the store had any fault in destroying the binder, even though they were the ones who packed the binder. Things escalated, and he ultimately told my sister, who was sending the binder on my behalf, to shut up and that my sister should respect him because he is older than her. To the owner: Is that really something a man that is older, and therefore supposedly much wiser, would have done? Over something that could have been resolved by simply offering to refund the $15 delivery cost and possibly the $15 binder? $30 dollars doesn't hurt you, but I am relieved that the package never made it to the intended recipient in the first place because first impressions are everything. Buyer beware: Don't send something from this UPS location if you intend that the recipient receives it intact and in the condition in which you gave it to the UPS location. And definitely do not trust that they will competently package it for you. read more

Marilyn was GREAT!!! She went above and beyond for me yesterday! Helping me send a package to my cousin!!!