I love this place! These ladies are the friendliest and most helpful at getting your package to…read morewhatever destination. We've had 3 exchange students and send them packages. This is also a great place for amazon returns. Such a great business! At Christmas they accept letters to Santa.

From the owner: We've proudly served the Defiance County and surrounding areas for all their shipping needs!read more

Great prices! Staff very helpful and accommodating! They are very good at solving problems. Always…read morea professional approach with personalized service!

These guys were great partners in doing the packing and logistics for a tech buy I made in their…read morearea. Professional, fast and helped find the lowest cost solution. Jason and Tonya are what make small businesses great!

My experience has always been excellent with the staff helping to choose the best shipping option,…read moreincluding USPS. They measure and weight the package, and give the estimated delivery dates along with the price of each carrier. I also use Pak Mail for shredding financial papers: they had a locked bin that is picked up by a shredding service.

The lack of professionalism here is astounding. The diva working the register this morning doesn't…read moreknow how to talk to customers at all. I went in to mail a flat rate usps box. He told me the least expensive method was to use FedEx. When I POLITELY pointed out that it was a flat rate box (with a less expensive shipping price than I was being quoted) he puts a hand on his hip and says, "Yeah, if you go to the post office. We're not them." I returned later to get a key made and luckily got someone else to help, although ultimately I wasn't able to get the key either. At least he was reasonably human. I wasn't upset by the lack of service, but there is an appropriate way to speak to potential customers. I'm leaving two stars instead of one because I haven't had this issue before. Maybe he woke up on the wrong side of the bed or something, but I doubt I'll return.

I had an item to return to Amazon. Amazon sent me a barcode via email and I took the item to the…read moreUPS Store on Executive Parkway without outside packaging. The UPS Store hooked me up with an envelope for $1.00 (they actually price the envelopes at 93 cents so with the tax of 7 cents it is an even $1 which I think is smart & wish more retailers/restaurants did this). The worker scanned my barcode, threw the item into the envelope, slapped the label on it (that he printed) and I was out the door. I think the entire encounter probably took 90 seconds. It was a great experience that I just had to share. I have gone to this store before in the past to return some items to AT&T and had a similarly easy and quick experience. I highly recommend this location. FYI - they also apparently offer notary services if you ever need that!

the owner runs his mouth i bet he cant back it up contact me i am in your age groupread more

Efficient & Effective! Must know their hours at this location are:…read more Monday - Friday 3:30-6:30 pm Closed on Saturday & Sunday Usually there is a line! Be prepared to wait.

As a small business owner, I wear at least five hats on any given day. I heard about Intelligent…read moreOffice and its suite of business services through my local chamber of commerce. Initially, I was super hesitant to partner with them, believing as many business owners do that I could handle all operations in-house. Wow, was I wrong! Intelligent Office helped our team operate MORE efficiently, while simultaneously reducing our customers' phone hold times and concerns. After four years of being an Intelligent Office customer, I can assuredly say it was one of the best outsourcing decisions our company made in 2018. Thanks Intelligent Office for your amazing partnership, even during the Covid-19 pandemic you were there. Your professional support teams are credited for saving us time, increasing our sales and leads, and allowing us to run our business so much more productively. Intelligent Office is a great investment for any company, any size. I highly recommend them!

From the owner: Specializing in: - Attorneys…read more- Associations - Business Bankruptcy Law Attorneys - Personal Injury Law Attorneys - Family Law Attorneys - Wills, Trusts & Estate Planning Attorneys - Attorneys Referral & Information Service

Absolutely terrible! We have used UPS for several years (got packages daily with no issues!)…read moreDefiance warehouse has gotten a new driver and we have not received any packages in over 3 weeks. Several of these packages we have paid 2nd day air for. They refuse to drive down our driveway saying weather hazard - (2-3 days were acceptable of not driving down the driveway due to ice, the other times is just an excuse to not deliver). We are in Ohio, there will be some snow and ice. We keep our driveway clear (minus the part that we live in OHIO so there will be some - usually packed down on a stone drive!) Fedex, Amazon, customers picking up items come down my driveway every single day! We have had to drive 45 minutes to the warehouse to get our packages and we have had to drive around town to look for the truck to get our packages! My sister also gave the driver $20 after receiving her packages (after 8 days!) and asked him to please deliver to my address. He took the 20 bucks and never delivered. Highly suggest not using UPS during the winter months in Ohio!