Overall had a good experience. I had to go for a passport photo and they were able to help! It took…read morea little longer than anticipated but I think there was an issue with the camera that was resolved. The guy helping me made sure my photo met government guidelines for passport photos and was the correct size. I got the exact picture I needed for my new passport and was off. I noticed they do a whole variety of packaging and shipping options. Looks like a great place to bring care packages that are needing to be sent. Since I only used their passport photo services I can't speak to anything else, but if you are in the area and need a new photo I recommend going here!

I had to ship something oversea to Taiwan, the owner Rich was very helpful, he explained the…read moreoptions and helped me choose the best deal on shipping. He also helped me repackage my box to make sure it will arrive safely. The shop looks like a high class boutique, and everyone so helpful. Definitely will referral all my friends there.

I'm amazed by the exceptional service I received at Going Postal in Platte City, MO. They went…read moreabove and beyond to ensure I paid only for what I truly needed. They didn't just hand me a box and send me on my way-- they packed my items themselves with care, asked if I have anything fragile to make sure they take extra care while also trying to keep everything fit perfectly. Because they chose the precise box size, I avoided purchasing an unnecessary larger box and saved me money on mailing costs; and they're surprisingly even cheaper than USPS! I'm truly appreciative of their kind gesture. Thank you so much!!

Really helpful and knowledgable, and they have access to every carrier other than USPS.read more

Fingerprinting was done professionally, store was clean and organized, staff was courteous.read more

First let me say the young man that does finger prints is very good, kind and considerate. The…read morewoman behind the desk, different story. She's rude, inconsiderate, bossy and down right unpleasant. The fact she would not address any questions we had and behaved like it was an inconvenience for us to be there getting finger prints for a government job. Additionally having to pay $1 for a face mask seems like extortion given masks are no longer needed in society. The amount of finger print clients they have each day at $1 per client will quickly add up. We were not allowed to proceed with our appointment for finger prints until we paid $1 for the mask. This coupled with the rudeness exhibited, the loud club music and just the overall demeanor of the lady behind the cash register, I would gladly go anywhere else in the city to have finger prints done for a background check.

there is one older man who is not polite nor pleasant. I always hope he doesn't wait on me. the…read moreyounger people are much nicer and polite.

I have had my box with this UPS for years. I was just told today that I cannot use it for business…read morepurposes....when it was set up 4 years ago to receive mail from a trust. The new worker I just spoke to said they will not accept mail for a business and will decline it. I assume they will not notify the box owner, either. I do hope I am wrong about that. After 4 years, you would think someone would have mentioned it, once. I gave 2 stars today only because Nellie (the manager) and Kelly are the hardest working team members who in the past, I could rely on to help me through any issue. More to come on this, I hope it will be resolved successfully.

I love this location! Everyone is happy and helpful!! It's always busy but I never feel rushed by…read morewhoever is helping me. Thank you all!

This is a great UPS store!! The staff here is wonderful, kind, professional and helpful. Parking is…read morea bit tough at the end of the day because the lot is very full with other folks. But it's a great place to ship or drop off your packages. They are great! It also doesn't smell like mildew like the UPS Store in Grandview. That's a plus! It smells wonderful!

The only place we will use to ship anything Great company to do business with very honest and…read moretrustworthy.

Ship It Now! Plus My daughter has a custom rug company and…read morewe ship 3-5 packages a week UPS, We package and pre-address everything but today there was a corner that needed tape and the not so friendly individual in this establishment said he would charge me to put some tape on it. I thought he was kidding and he said "yes tape cost me" well not as much as my business cause I will never go back in there. Took my package to Raymore and my future business. Two thumbs down to the new owners of this place! -- at Ship It Now Plus.

This has become my favorite UPS location. The staff is incredibly friendly and always willing to…read morehelp.

I am a long-time customer of the UPS store and have consistently found the staff to be friendly and…read moreprofessional. However, my experience today was extremely disappointing. While standing in line to retrieve an item from my box, an employee behind the counter looked at me and said, "Don't look at me like you know me." Such an inappropriate and unprovoked comment took me aback. When I asked to speak with the manager, the same employee--who identified himself as Ryan--claimed to be the manager. I expressed that his remark was unprofessional and unacceptable. Rather than acknowledging it, he attempted to justify his behavior by saying he was "trying to help me." His tone escalated, and what began as my attempt to clarify quickly turned into a defensive and uncomfortable exchange. I told the staff he was acting like a jerk. A female employee nearby quietly mouthed, "I'm sorry," which confirmed to me that my reaction was not unwarranted. I have been a loyal customer for years, even before the current ownership, and I've never experienced such discourtesy. I told him he may never help me again. It appears that Ryan may not actually know that he is not the manager, as a petite woman with short dark hair seems to hold more authority.

If this had been the only time they had been unethical I would have let it go, just taken my…read morebusiness elsewhere, but, it's not. when returning stuff to Amazon they charged me for printing the label to send it back! $5.00 where Amazon clearly says show them the return email with that authorization and they'll box it up, ship it back, at no cost to me. Also I cannot stand for very long due to mobility issues. Prior to the above visit I was making a return but had other customers in front of me. No problem other than they had no chairs for me to sit on, except for three EMPTY chairs at the desk. I asked to use one while I waited, they refused saying they were for employees only and behind the desk. I said they had rollers and I could move it in front of the desk until it was my turn, but again they refused. I know that isn't exactly a business issue but morally seeing someone in distress and refusing them help seems not very nice! I'll like giving my business where I live but will be driving 10 miles further away so as not to reward them for their nasty attitude!

I received the worst customer service this morning when dropping off an Amazon return. The young…read moregirl was very impatient with me when I was trying to find my code to scan even though she had been talking with another employee upon my arrivial and there were no other customers in the store. She let out a big sigh. It was apparent she was going to make me wait while she pretended to sweep the floor. The walk into the store and arriving back to my car was less than 5 mins. I've been to this store several times and this is the first time I have encountered this type of rudeness. Do better Raytown store.

I called before I came drove an hour to get shipping documents that I verified with Ryan that he…read morehad upon my arrival he informed me they haven't used them for 15 years, which is crap because we've been getting them from UPS up until last year and he was horribly rude, horrible if I could put a zero down, I would horrible I cannot say the word horrible enough rude, rude rude. Ryan is rude. And just a sidenote, I see in other reviews. Ryan took the time to smart off to one of the customers about a bad review. I'm gonna guess that was the only customer that took the time to complain that day because you didn't smile even to a customer that clearly comes in there all the time, a smile and an apology and a thank you, and a please goes a long way with people. I would think someone working in the public would know that. ****just so yah know, those documents Ryan says hasn't been used for 15 years....just got some from UPS!!! Someone needs to learn more about UPS forms I guess!!!

I run a 501c3 non-profit for special operations military veterans. Ryan and his staff have…read morecontinued to ship items on time for me for 10 years. Couldn't ask for a better team . This will always be our store.