1. The UPS Store

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Las Cruces, NM

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The UPS Store

3.4 (16 reviews)
Closed • Closed
Updated 1 month ago

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Casper E.

UPS at Lohman in Las Cruces are a rip off. Shipped a 50" flat screen tv weighing 37.70lbs and charged me $250.00 no insurance or $340.00 w/insurance. USPS at E. Union Ave in Las Cruces (1 mile away) charged $106.80 no insurance or $154.30 w/ insurance⁉ Why are the prices at the Lohman UPS location is more than double⁉ Absolute ripoff!

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Angela W.

This UPS Store has all your packing supplies, mailboxes & copier. The staff was prompt & courteous. The store also has a post office mail bin for letters. I like the location.

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4 years ago

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11 months ago

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1 year ago

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2 years ago

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4 years ago

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9 years ago

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8 years ago

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9 years ago

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7 years ago

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5 years ago

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7 years ago

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6 years ago

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6 years ago

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8 years ago

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8 years ago

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Review Highlights - The UPS Store

“I am always in here, and these guys that work here are always super useful and super helpful.”

Mentioned in 2 reviews

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Staples

Staples

(19 reviews)

Very helpful. Had problem with some ink I bought two days ago and they replaced it with 5% off…read more And we're helpful with me around the store. Also, had a scanning job completed there last week and they were quick and organized. Thank you. Had to go in again because of ink issues, but the 2 managers on duty were very helpful and gave me an exchange. I will be definitely be using this store most often. Thanks again

I had a terrible experience at this Staples location, and I am honestly shocked by the…read moreunprofessional behavior I encountered. I was there working for Amazon Flex to pick up packages for my delivery route. The pickup area is extremely small, disorganized, and difficult to navigate. The way the packages are arranged makes it unnecessarily difficult to find and access all the boxes drivers need to pick up. The entire pickup process needs improvement because the current setup makes an already time-sensitive job even more frustrating. What made the experience even worse was the employee who aggressively tossed the packages onto the floor. This behavior was completely unacceptable and disrespectful. I was simply there trying to do my job, and there is no excuse for treating someone this way. Staples needs to improve the organization of its pickup area and ensure that employees treat delivery drivers with basic courtesy and professionalism. We are there to do our jobs, and we deserve to be treated with respect. I hope management takes both the disorganized pickup process and this employee's behavior seriously. This experience left me extremely disappointed in this location.

The UPS Store

The UPS Store

(12 reviews)

Ozzie the manager and Adam are very friendly and welcoming. I first met Ozzie when I first came to…read morethis UPS store about two yrs ago to get some legal packets made for a squatters case I was filing. She was very efficient, knowledgeable and very helpful in making my legal packets in a well organized manner. I was a mess due from stress from having to go to court. Hence two years later, Ozzie now a well deserved manager, is still as friendly and welcoming as before. She exudes excellent customer service and still is friendly and welcoming as before. Now, I'm having to go through eviction of people I rented too and have breached the contract. I'm from CA and this is the only UPS store I will come too now when I'm in Las Cruces. This UPS store has good friendly, welcoming and efficient people. They provide excellent customer service all the way around. Thank you Ozzie and Adam.

You decide if UPS is the most incompetent EVER after my story. It's a long story but I'll just give…read moreyou the facts so I will make it as short as possible. My car broke down on the 10 interstate so I had to tow it to Lordsburg, NM and get a motel room. I ordered the part (a water pump) online from Vescovo Toyota (which is now Viva Toyota). None of that matters anyway because the subject of the matter is UPS. I ordered the part on a Monday morning (early). They gave me a deadline of 7pm Friday, but on that particular morning I called Vescovo Toyota before they shipped out the part so I could add overnight express delivery, The guy at the parts department at Vescovo told me that that won't be necessary as we were only 120 miles away, so the part would be here the next day. Every day that it didn't arrive was costing me another $100 in motel room expenses Remember, the part was an hour and a half to two hours away. That was Monday. Tuesday came and went. Wednesday came and went. Thursday came and went. When the deadline of 7pm on Friday came and went, I just could not believe it. I couldn't even fathom how incompetent that was -you would have to TRY to not get something (that is only 120 miles away) there in 2 days, let alone 5. So, after the deadline, I called UPS and they are "incommunicado" with their drivers. ???????????? I couldn't afford another $100 for the hotel room so since it was cold that night, I risked driving the car and made it to El Paso where I got the part somewhere else and installed it in their parking lot. Halfway to El Paso, UPS had the nerve to call me and tell me the part was just delivered to the Motel 6 that I had waited for 5 days at (paying $100 a night.) for a part that was less than 2 hours drive away. DO NOT USE UPS.

The UPS Store - copyshops - Updated October 2026

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