During a year of transition, I needed a safe and reliable place to receive my mail and packages. I…read morealso needed an address that was stationary until I decided where I wanted to live in the world. I looked at 3 other UPS locations in Columbia before choosing this store. I was never disappointed. James, Store Manager Extraordinaire, keeps this place up to excellent standards. Throughout the year, each time I called from a different out-of-town location to inquire about my important documents/mail, he quickly boxed and shipped everything to me. On occasions when in town or close by, the location assisted with copies, mailing, printing, etc. Always under James exacting standards. My nomadic year after retirement was made easy knowing James had my mail issues in the bag. All UPS locations are NOT the same. Be sure to take your business here every time!!

I can ship packages from a number of locations in Columbia and this will not be one moving forward…read more Employee attitude is bad and this morning the guy behind the counter was obviously not wanting folks to come in. I understand having technical issues but don't be rude to us (more than me) and holler "read the sign"

I went into the fingerprinting facility even though my appointment was scheduled for later in the…read moreday. I had accidentally double-scheduled myself, but I decided to stop in anyway. The owner was extremely kind and accommodating and went ahead and completed my fingerprinting without any issues. She was very professional, welcoming, and made the entire process smooth and stress-free. We shared a few laughs, which made the experience even better. I truly pray that God continues to bless her and grants her an overflow of business, favor, and success in Jesus' name. I highly recommend her services.

This place is very friendly and I would recommend this place hands down for anyone applying for a…read morenursing license with Georgia Board of Nursing in need of fingerprint services. The staff here are very friendly and I had chat with the staff person there and got to learn a little about her life. They also replied quick to my email. For appointments, they take walk-ins until 4:30pm. They do have an hour lunch break from 12:30-1:30pm. I would email/call ahead, because on weekends, they may do appointments only. To reiterate a tip... enter from the back of the building once your drive into the lot. Overall, good vibes, very quick to send their results to the Boards within 2 hours after I left. Recent Graduates, Community of Augusta, please come here. Thank you.

We use Postal Express for the majority of our shipping needs and we utilize their PO Box service…read more Emily and her team are always pleasant and helpful. Not only can you ship from here but you can pick up a little healthy meal or snack and they have great printing services with quick turnaround.

Greeted upon entrance & extended friendly service. All I needed for a quick printing need, $1.50…read morefor the usage of the computer & 4 documents. In addition to retail shipping products, you can also picks up greeting cards. There's a small amount of PO Boxes & soon they will discontinue UPS drop off services.

Stopped in here to mail off a package and it took For-EVER! I am not sure if this location is…read morealways this crowded but this day, during lunch time, they needed more staff! The phone was ringing off the hook, there were two workers helping two customers and the line was almost out the door. Although all of that was going on, they gave each customer their undivided attention. The same treatment that each of us would have wanted when it was our turn. I probably won't come back here again unless I absolutely have to. I love the location though! Hate that it is shared with multiple other stores.

Finished a campaign so shopping a ton back to HQ. This UPS store claims they are indeed "not UPS"…read moreand cannot look up shipping labels. I had 35 packages and one of my labels didn't print and they refused to help. They also sat around not helping pack up artwork. Finally I asked and they stepped away from their conversation (mind you- not work conversation). They balked at helping even though I would be paying more than 100 for packaging (which I gladly paid). But WORST attitude and worst customer service ever. Do not give this store your business. Go elsewhere.

I would argue that this is the best UPS store in America. I come here more often than I care to…read moreadmit for returns. I love their other mailing services as well. I don't know if any of you have seen the state of the local post offices but this UPS is the way to go.

Excellent new UPS store. Staffer was courteous and helpful to everyone - whether the need was a…read moresimple mailing return, more complicated reboxing of a damaged item for mailing, and notarizIng a document on a Saturday. Clean and well lit store in a small storefront block in larger somewhat desolate shopping center lot - turn in at the light at Murphy Oil & Gas.

They make life so much easier, great staff too, very friendly and helpful. I drop off here several…read moretimes a week.

We needed some copies made of random documents. Some were handwritten, some were typed, and some…read morehad highlighting. The helpful folks at PostalAnnex took the time to separately copy, so that the highlighted pages were color-copied for legibility. They also took the order, and my phone number, and called us when the order was ready. The price for the copies was very reasonable, as well. I highly recommend Postal Annex, and would definitely use them again.

The store was clean and orderly. The clerk Patrick was courteous and professional. He made some…read moresuggestions that were helpful. The encounter when smoothly.

Alex is always friendly, patient, and knowledgeable. I only use this location because of his superb…read morecustomer service.

Service was 5 star -- the young woman was very friendly, helpful and so efficient in spite of the…read moreMonday morning crowd!!

I have been there about a handful of times. My last visit was great. Service is good. Easy to…read moreprint. Customer service is good. Good value for printing. I have printed business cards, documents to send overseas, and shipped documents overseas. All transactions have been smooth and easy.

Gil in the printer department was super helpful and got us in and out and our printing/copying…read moreneeds done. Overall store was clean associates were very helpful and had us in and out in a flash. Great value for the many pages we needed to get ordered today

Customer service was extremely poor. No one greeted our family when we entered or left the store…read moreand there were no other customers in the store. The employees literally walked by us without acknowledging our presence in the store. The employee in the Printing department was frowning even before I approached her with a question and offered NO additional assistance while I attempted to use the self-service print option. She left and the other two employees who replaced her never acknowledged me or offered assistance. I was unable to complete my project and left. Upon leaving the store, the cashier by the door was on a tablet and never acknowledged any of us. I understand why there are low reviews for this location on various sites. Extremely disappointed. It is apparent good customer service is not prioritized.