I had to return a item that I ordered on Amazon. This was a hassle free return, great efficient customer service. Make sure your item is prepackaged before going to save some time. They scan your code on your phone once you have started the return process thru Amazon. Thats it, as simple as it gets! Yep, I will continue to use them for my needs. read more

Man this store was packed. Everyone was super nice and the lined moved at a steady pace but holy cow, never seen so many people at a UPS store. I chose this location because I didn't want to go downtown, I may rethink my options next time read more

The UPS Store - Exterior - Shipping Centers Near Me - Lexington, South Carolina

Great, fast and friendly service. Even though the line was long they managed to efficiently help everyone with a friendly smile. They are my go to. read more

I visit several locations for shipping and Amazon orders. I also take advantage of the print and fax services. Office supplies and greeting card are available for purchase. Mailboxes are available for rental. The service is quick and efficient. read more

I've been an Amazon Prime member for eight years. That's eight years of purchases and eight years of returns. This isn't my first rodeo. Apparently it IS the first rodeo for the employees at this UPS location. I brought in my return, my QR code, and was told I had to pay $4 to have my package taped. I'm sorry, what??? I called Amazon and asked if I missed something in my return instructions, because I wanted to make sure it wasn't an error that I made before causing a scene (always do your research, friends). It was not. Amazon said UPS wrongfully charged me and there is no situation in which I should have to pay for a return, HENCE THE QR CODE. I moved to the area three months ago. Apparently Lexington just does things different. First and last time I will use this UPS location for any service. read more

I ship several things multiple times a month for work, and this is the only location I trust. Friendly, very fast service. And they always have what I need In stock. As soon as I walk in, they seem to know what I need to do without even explaining! read more

Excellent employees. They also notarize here as well. Forgot the name, but the gentleman who did my notary was very nice and helpful.

Krystine is always so helpful. She helps me with all my printing needs. She helps with layouts, editing, always gives a proof and tries to get the work back as quickly as possible! Sometimes I tend to be a last minute customer. Thanks, Krystine for being such a talented and thoughtful employee! read more

I called this store attempting to track part of a 2 item return to amazon. The owner informed me he could not look up any information because I did not pay him any money. When I told him I paid $40 for a shipping box, and couldn't he look me up by phone number or name, he said I just needed to fight with Amazon. If you want an example of how to lose customers, follow this guy's examples. read more

Top-shelf family business. This group handles an insanely busy store day in and day out with grace. Kudos to everyone who makes it happen. Highly recommend. read more

Perhaps change your hours on the site. Very crappy of them to not put true hours of operation on website! Inconvenience to customers who basically pay for their salaries. read more

The UPS Store #2675 in Lexington, thank you for the meticulous job you did packing and shipping a set of 70 year old china to my niece in Virginia this past week. I was so glad to receive this message from her: "Not one bit of damage. Your packer/shipper did an outstanding job!" Your attention to detail and concern for a family heirloom was /is appreciated. read more

Brought in 2 laptops to return for warranty with prepaid shipping labels, was given a packing quote of almost $50..... Is this to make up for the already paid for shipping?..... Laptops were already in the factory box with Styrofoam sleeves going express , just wanted to combine into 1 box since they were going to same location. read more

I will never go to this store again. For some reason the owner has mandated that they will not take packages with account numbers affixed. They will not take a package unless they make money from the shipping. So even though a UPS truck comes to that store every day to pick up packages, they force you to drive to West Columbia because they feel this service is a waste of their greedy time. I have mailed dozens of packages from this location. I will never go back. read more

Top notch service. The folks here made it unbelievably easy to package and ship a car speaker. Thanks for your help.

This store is standard for customer service in Lexington. Always helpful, and will try to answer all of you're questions. Very clean business, and very welcoming. This is my go to store for my business! read more

I am often going here to send things gor work. The staff is always friendly and goes out of their way. Great place for your shipping needs.

I've been using this location to ship packages, print copies and receive mail for at least four years, mainly because there's not much else to choose from in Lexington. The customer service has always been marginal at best, but last week something happened that was completely inexcusable. I was expecting a very important check which had to deposited that day. Granted, it was a little busy but I politely asked the manager, Cheryl Jeffcoat if the mail had arrived and she said that it had but it hadn't been sorted yet. So, I took my place in line and when I got to the counter I asked the kid behind the counter to please see if he could pull my envelope out of the stack. Just as he was about to go find it, Ms. Jeffcoat intervened and said that I would have to "wait until 4pm just like everyone else." I explained that it was urgent and I would really appreciate if she could help me out. She flatly said "No", without any apology or regret and basically told me to go pound sand. After a brief verbal back and forth she said that if IF I PAID HER SHE WOULD DO IT! I reminded her that I was paying for my mailbox every month already! This all took place in front of other customers so not only was it incredibly insulting but very embarrassing, and ultimately caused me to miss a very important deposit. For something that would have taken less than a minute, she lost a longtime customer. Not a smart move. read more