Stopped in here to mail off a package and it took For-EVER! I am not sure if this location is…read morealways this crowded but this day, during lunch time, they needed more staff! The phone was ringing off the hook, there were two workers helping two customers and the line was almost out the door. Although all of that was going on, they gave each customer their undivided attention. The same treatment that each of us would have wanted when it was our turn. I probably won't come back here again unless I absolutely have to. I love the location though! Hate that it is shared with multiple other stores.

Finished a campaign so shopping a ton back to HQ. This UPS store claims they are indeed "not UPS"…read moreand cannot look up shipping labels. I had 35 packages and one of my labels didn't print and they refused to help. They also sat around not helping pack up artwork. Finally I asked and they stepped away from their conversation (mind you- not work conversation). They balked at helping even though I would be paying more than 100 for packaging (which I gladly paid). But WORST attitude and worst customer service ever. Do not give this store your business. Go elsewhere.

I went into the fingerprinting facility even though my appointment was scheduled for later in the…read moreday. I had accidentally double-scheduled myself, but I decided to stop in anyway. The owner was extremely kind and accommodating and went ahead and completed my fingerprinting without any issues. She was very professional, welcoming, and made the entire process smooth and stress-free. We shared a few laughs, which made the experience even better. I truly pray that God continues to bless her and grants her an overflow of business, favor, and success in Jesus' name. I highly recommend her services.

This place is very friendly and I would recommend this place hands down for anyone applying for a…read morenursing license with Georgia Board of Nursing in need of fingerprint services. The staff here are very friendly and I had chat with the staff person there and got to learn a little about her life. They also replied quick to my email. For appointments, they take walk-ins until 4:30pm. They do have an hour lunch break from 12:30-1:30pm. I would email/call ahead, because on weekends, they may do appointments only. To reiterate a tip... enter from the back of the building once your drive into the lot. Overall, good vibes, very quick to send their results to the Boards within 2 hours after I left. Recent Graduates, Community of Augusta, please come here. Thank you.

During a year of transition, I needed a safe and reliable place to receive my mail and packages. I…read morealso needed an address that was stationary until I decided where I wanted to live in the world. I looked at 3 other UPS locations in Columbia before choosing this store. I was never disappointed. James, Store Manager Extraordinaire, keeps this place up to excellent standards. Throughout the year, each time I called from a different out-of-town location to inquire about my important documents/mail, he quickly boxed and shipped everything to me. On occasions when in town or close by, the location assisted with copies, mailing, printing, etc. Always under James exacting standards. My nomadic year after retirement was made easy knowing James had my mail issues in the bag. All UPS locations are NOT the same. Be sure to take your business here every time!!

I can ship packages from a number of locations in Columbia and this will not be one moving forward…read more Employee attitude is bad and this morning the guy behind the counter was obviously not wanting folks to come in. I understand having technical issues but don't be rude to us (more than me) and holler "read the sign"

I would argue that this is the best UPS store in America. I come here more often than I care to…read moreadmit for returns. I love their other mailing services as well. I don't know if any of you have seen the state of the local post offices but this UPS is the way to go.

Excellent new UPS store. Staffer was courteous and helpful to everyone - whether the need was a…read moresimple mailing return, more complicated reboxing of a damaged item for mailing, and notarizIng a document on a Saturday. Clean and well lit store in a small storefront block in larger somewhat desolate shopping center lot - turn in at the light at Murphy Oil & Gas.

Review of past complaints show I had the same issue. So for over four years the pre paid DHL…read morelabels are the reason for so many one star reviews and they are deserved for sure. A regular DHL shipper I took them here - after all, it is a drop off on DHL website and on the door. Didn't take them. "No contract" is what I was told by the elderly owner. Told I could have them picked up at home and he said he would help me. Didn't need help - needed the drop off. His store could call DHL for a pickup but he didn't do that either. Mentioned about label in a pouch (also not true). Then the parting remark from the elderly owner "I can't force you to accept help". That's just it, I didn't need his help, I needed the service that is advert on his door, on the website and DHL website. Get it together !! This resulted in my packages being delayed at least another day. Owner operated stores are hot and miss, but this one is a miss. Best to avoid it.

I went to this business several times and did not receive any help. Also, the sign states open, the…read morehours are on the door also state should be open. The doorbell was rang several times and the store was called. There was not an answer.

The store was clean and orderly. The clerk Patrick was courteous and professional. He made some…read moresuggestions that were helpful. The encounter when smoothly.

Alex is always friendly, patient, and knowledgeable. I only use this location because of his superb…read morecustomer service.

I had to return a item that I ordered on Amazon. This was a hassle free return, great efficient…read morecustomer service. Make sure your item is prepackaged before going to save some time. They scan your code on your phone once you have started the return process thru Amazon. Thats it, as simple as it gets! Yep, I will continue to use them for my needs.

Great, fast and friendly service. Even though the line was long they managed to efficiently help…read moreeveryone with a friendly smile. They are my go to.