This UPS Store refused to notarize a document even though the request clearly met North Carolina…read morelaw (§10B-3(c)(i)). Staff was dismissive and rude, yet insist they did nothing wrong. Uneducated staff and owner. As if that weren't enough, the owner shared photos of my husband in a group chat--a bold choice for a business that apparently prides itself on professionalism. Poor training, lack of legal knowledge, and disregard for customer privacy make this an experience I cannot recommend.

Do NOT go to this store or the one in Harrisburg - go to a non-franchise location or go to Afton…read moreRidge where the people are nice and prices are about HALF. This store doubles the prices of supplies vs. the store at Afton Ridge which is less than a mile away. I paid $20 for an empty box that Afton sells for half that and I paid $5 for "packing material" that Ishita crumpled up from the counter. I spoke to the owner and he refused to acknowledge that an empty box shouldn't cost $20. By the time I knew the box cost that much, my holiday presents were already sloppily taped up by Ishita. BUYER BEWARE this is a price gouging scam. Divyesh Chauhan owns this store and one in Harrisburg and is the owner I spoke with. He essentially laughed at my claim. Trust me folks, I have $10 extra to spare but you reach a point where price gouging and being tone deaf to a customer complaint just goes too far.

Make sure to call ahead to see if all services are available. Their website explicitly mentions…read morethat notary services are open on Saturday for the convenience of their customers, but when I arrived I was told there wouldn't be a notary there until Monday. 2 stars because the guy running the counter was pretty great.

Several months ago I was advised that an Amazon package addressed to my home was redirected here as…read morea result of what the folks at UPS could only explain as a "computer glitch". I didn't know those things still existed. Anyways, I felt a little awkward walking in preparing to make this odd inquiry, but felt some comfort when I realized I was in a rather cozy small business environment. In my experience, folks in those places are usually friendly and willing to go out of their way to help. I was actually starting to think I'd found a replacement for the UPS store around the corner that felt more like a post office. It would also save me the drive to the print shop I go to regularly in south end. Wow, maybe this all happened for a reason I thought...what a great find! Boy was I wrong. Before I even finished explaining my situation the man behind the counter threw his arms up, turned his back to me and walked towards the back of the store (I guess that's where they keep the packages). He then proceeded to yell to me (from the back of the store) that he didn't have any packages for me in a tone that conveyed to me in a rather unmistakable way that he did not approve of the reason for my presence in his store, and that I was an unwanted distraction. So much for that small business warm and fuzzy. I can only speculate as to why my request was viewed as such a nuisance, but it's worth noting that they provide a good deal of printing and mailbox services, all of which fetch a decent price compared to my "free" request. I've had plenty of good reasons to pay for their services since, but I will never set foot inside that storefront again. I never did track that package down either.

We found this UPS store in Concord and was fortunate to find a notary here. The process was pretty…read morequick and the fees were extremely reasonable. No hassle or drama at this location. We will return back to this location from now on.

The staff here is always friendly & are speedy to service people. I come here for Amazon returns,…read moreprinting needs, & mailing needs. I will say I prefer the previous layout of the store before they got remodeled. Now it looks a bit messy & not complete but that's an issue for corporate. Overall, great staff members

Service was 5 star -- the young woman was very friendly, helpful and so efficient in spite of the…read moreMonday morning crowd!!

I have been there about a handful of times. My last visit was great. Service is good. Easy to…read moreprint. Customer service is good. Good value for printing. I have printed business cards, documents to send overseas, and shipped documents overseas. All transactions have been smooth and easy.

I had to spend $41 to send two very light boxes to Maryland. This place is a terrible rip off! Do…read morenot ship your packages here. I went in with my boxes totally ready and addressed and they charged $20 for one and $21 for the other AB's they were shipped USPS. The US post office would have not been this much. These people are padding the fees terribly. Do not use them!!!

Great customer service and super friendly. The employees have always been helpful. Very…read moreprofessional.

I went in mid December expecting the lines to be insane. I was thrilled to be the only patron…read more Score! Service was fast and friendly, and parking was a breeze. This store has all the services you would expect at a UPS location. I typically avoid the Concord Mills area, but this UPS Store may become a happy exception.

Great customer service! I use this location for all of my shipping. My wife and I recently had a…read morestack of documents notarized and it couldn't have been easier.

Got our passport pictures here, they were fast and professional. Got our 3 sets of pictures in…read moreunder 30 minutes and even the list of accepting facilities around us.

From the owner: Welcome to Postal Annex of Mooresville, NC! Your one-stop…read moreshop for shipping, packing, printing, mailbox rentals, and more — all with friendly, local service. We’re proud to serve the Mooresville community with convenient and reliable services including FedEx, UPS, USPS, and DHL shipping, custom packing, freight shipping, notary services, and in-house printing for banners, business cards, yard signs, and graduation materials. Need a secure mailbox with a street address? We’ve got you covered. Auction pickup, document shredding, passport photos — we do it all under one roof.

I use this UPS store to drop off packages, usually Amazon returns. There is ALWAYS a wait because…read morethere typically is only one associate working at a time. Do not go if you are in a rush. Once it is your turn, package drop off is super simple and easy. The associates are not overly friendly. They do speak to you when you enter, but if you are looking for that good ole' southern hospitality, this is not the place. They do passport photos ( I have not received mine there, but I usually have to wait on them to take someone else's, which holds up the line). This particular day, I waited behind a passport photo session, and as I left after my turn there were 4 people waiting behind me to be serviced and only one associate.

Understaffed. 12 people in the store one person working. Nightmare for someone with a pre printed…read morelabel that just needs to hand off a package

Here's a business that began in Concord in 1970. They built their business on service and quality…read morework. I have used them for many jobs relating to the small business I work with. They always come through with something very impressive. They pay attention to small details. They also listen to your needs to produce exactly what you are looking for. They make many utilitarian printed items such as business cards, return envelopes, calendars, work orders, order pads, receipt books, etc. They also make beautiful custom items like wedding invitations, funeral bulletins, political brochures, printed napkins, announcements, etc. Their work is always top notch and dependable.