I've used this location for years for both business and personal shipping, but the new policy is…read moredisappointing. If you ask for packing help, you're now required to ship using their inflated rates which are much higher than USPS or online options. I was told they "make no money" on packing, but forcing customers into overpriced shipping isn't the answer. I used to justify the higher costs for the friendly service, but that's not the case anymore as there is an older gentleman there that is very abrasive and condescending (at least has been my experience every time) Unless you absolutely have to use them, I'd say look elsewhere.

Pac N Mail is STILL the absolute best in the area. They are a private company that gives you…read moreseveral options for shipping and even with the challenging economy continues to be my GOTO for shipping. I've used them since 2012 and they have always been great.

Erin Watson had the best customer service. He was determined to make sure I got my package on time…read morebefore my event!!

Ver efficient and well staffed with helpful, friendly people! Very nice to have them here!read more

Terrible customer service. Can you believe the owner, refused to design my simple window clings?!!…read more I sent an email on Saturday to check status. Email was returned as blocked. So I called and left a Voicemail she responded via email that I was rude and she won't do the work now, putting me several days behind. No refund given. Thinking about civil court.

Had to get fingerprints done, was easy process…read more I got there early and was able to leave one minute before my scheduled appointment so that was really convenient The staff all seemed friendly and helpful Would go back to shop

Easy drop offs for Amazon and for shipping too. Staff is very friendly and patient to help the…read morepatrons. Appreciate their help with items I needed to ship.

Aaron Watson had the best customer service. He was determined to make sure I got my package on time…read morefor my event !!

Three packages to return to sender. Two were left out for pickup by your driver yesterday,…read more12/16/2024. The wife thought they were delivered packages and took them in while i was at work. The driver left two "return" labels on my door. I made arrangements with Amazon to return a third package, for the driver to pick up today, 12/17/2024. I left all three on the porch. Your driver, the same as yesterday (as seen on my Nest camera) picked up the one without the label and left the other two! - with labels! Are you kidding me? My brother-in-law and I both used to work for UPS in Hampton, VA and Newport News, VA. Is there no customer service left at UPS? Your driver didn't look like he was overworked at all on my video. Thank you so much. I'm being charged $7.99 EACH for this great service. Stewart - 3 Ray Circle. / stewartse@yahoo.com

This customer center is awesome. I've used it about three times this year, most recently last…read moreweek, and the agents are always helpful and courteous. Many thanks to them. Susan

I reached out on Monday for a quote and promptly sent all the requested information via email. I…read morenever received a response, so I followed up with a call on Wednesday. At that time, I was told the person responsible hadn't communicated anything until I called again. I was then asked if this project was a priority--which it absolutely is. Unfortunately, I was informed that they were not interested in working on my labels, which feature a Black woman with locs. As a small business owner, I believe every project deserves respect and timely communication, regardless of size. This experience gave the impression that small businesses are not a priority for this company. Additionally, there was no accountability or even a simple apology for the communication issues. Based on this, I would not recommend this company.

Expert printers! Jobs of various types are done professionally with excellence and in a timely…read moremanner. J.W. Downing, Jr., M.D.

I saw an ad in the paper on the weekend which said Officemax/Depot were having a furniture sale…read morewith up to 50% or more off selected items, but it was ending on Wednesday. In desperate need of a new bookshelf, I saw one I'd had my eye on for a while that was $159.99 go down to $79.99... I had to get two, that's savings as good as 2 for the original price of one right there! We couldn't find it in store, but an associate helped us order them, and had them delivered to our house at no extra cost, for the sale price. When Office Depot has a sale, definitely check it out! Will definitely return!

THE WORST!!! Stood there in line for 20 minutes with no one even in front of me. The sales…read moreassociates just kept walking around like they didn't know what they were doing. Bunch of idiots excuse my French.