My last 7 to 8 deliveries have been delayed. Their service/reliability has gone downhill. I've…read morecalled to ask about my packages and got very lame excuses. No need to call anymore. That just makes me more frustrated. UPS and USPS are far more reliable than FEDEX. I will never ship with them and if I had my choice I would ask others to use UPS or USPS.

This is the second time I've had something delivered by fed ex and the second time it's been late …read more Well this second time it wasn't even delivered, I guess I'm gonna have to wait another day to get something I ordered from Amazon that was already a week turn around. I don't know why fedex is doing Amazon deliveries anyways but okay.

First time ever shipping an item through FedEx. Women working today had the best customer service I…read morehave experienced in a very long time. She was able to multi task with a long line of customers and the phones ringing making sure everyone was being taken care of properly and efficiently while maintaining the highest levels of customer service. Will continue to use FedEx from the outstanding customer service this location has!

Without a doubt FedEx is the worst delivery service in the world, the USPS is significantly better…read more( let that sink in). They continue to deliver my packages to the wrong address. It's 50/50 on every package. Avoid using them at all costs and if I can tell they use FedEx I avoid ordering anything from that supplier.

Easy drop offs for Amazon and for shipping too. Staff is very friendly and patient to help the…read morepatrons. Appreciate their help with items I needed to ship.

Aaron Watson had the best customer service. He was determined to make sure I got my package on time…read morefor my event !!

You go to an investigator when you have a really bad situation. Sad part? I can't trust them not to…read moreput out all of my information on here as a retaliatory act for giving a bad review, but I think it's wrong to not warn others in the same situation. You can do what they will do for 1/4 of the cost. Then you will get the promise of "we'll keep working it and get back to you" which of course they never do. Spend the extra money and hire a real private investigator. Check the reviews...I didn't and am paying the price.

From the owner: The UPS Store #3461 in Hampton offers in-store and online printing, document finishing, a mailbox…read morefor all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Big Bethel Rd - In Same Shopping Center As Amc 24 Theatres.

Erin Watson had the best customer service. He was determined to make sure I got my package on time…read morebefore my event!!

Ver efficient and well staffed with helpful, friendly people! Very nice to have them here!read more

I love the Box Outlet Staff is polite ,including the dog Beauregard who walks the store, (small…read morewarning for those with allergies or phobias). They are always very helpful, and will get you the best deal for whatever you are shipping! In Hampton Roads, there is simply no better place to go then The BOx Outlet :)

Supporting local businesses is important. In this case I'll opt to drive the extra mileage and use…read morePac N Mail near Coliseum. The Box Outlet is the perfect example of what is wrong with customer service. In fact there are too many things to mention. It begins with entering the door and being rudely discounted/treated. The great thing about capitalism is that competition spurs better options. I choose to exercise those options.

First of all, while there are some (small) signs of where to pick your package up once you drive…read moredown the road, it isn't the clearest of where exactly the location is. Allow me to fill you in. Once you park up, you'll see a revolving metal door (see photo) and there will be a tiny sign that says package pick up on the gate intercom. Push the button, wait, have your package reference ready, provide your phone number, and wait in your car until you're called. This may change once Covid restrictions start to lift so best to just call the customer service line as ask for instructions. The person who helped me over the phone was very pleasant and maybe you'll find this place easier to locate than I did.

Absolute joke of service. Lisa the manager failed to address anything but blame the issue in driver…read morebekDriver deliver package to the side of my home near garbage and out of the camera view but was heard dropping and busting open package n leaving it there vs the front door. Kalen stated there was a note on our home from 2022 under previous owners name but was neglected nor found by the manager. Clearly she did no research but simply called me and blamed the driver being new. TWO drivers delivered to the side of the house outside of the cameras view. Not sure why you wouldn't just deliver to front door or mailbox but sketchy to me. I will no long order from Target online due to them using fed ex as a carrier. It's either change diaper brand or go in the store bc the convenience of shipping is actually and inconvenience.

I have never had any issue with this location. The staff are quick to get the job done all while…read morebeing nice while there. Generally I am 90% of the time returning something to Amazon, and the last 10% other services. Parking can be troublesome. But, it always seems to work out. Being able to drop it off a return and not have to box it up is great.

I have used them several times, and all have been great results. I usually pack my own boxes, but…read moreone time they packed the item. Reasonable prices, more reliable than USPS.