Worst customer service I have EVER experienced! And if you are looking to get a refund on…read morefingerprinting if you don't have the proper information, good luck! Make sure you call Field Print if you have a problem. They told me they could not except my Drivers License because it was a paper copy (renewal). When I called Field Print, they stated that as along as it had a photo they should have excepted the ID. Instead the OWNER was rude about the entire situation. I've been at the hospital for two days with my sister in ICU and this was the last thing I needed. I was physically shaken!

This facility is horrible! I had a package to mail to Great Britain......they wanted 250 for DHL…read moreand almost $350 for Fed Ex! Left the facility and went to Fed Ex and was less than $100. Ultimately shipped it USPS for $58. they are padding their fees and taking the money! DO NOT GO THERE!

I had to mail something complicated a while back and tried this place near Home Depot. The man here…read morewas very helpful, friendly, efficient and courteous. Excellent shipment experience it arrived on time in great condition. I have another weird thing to ship this holiday season and you can bet I will be going right back to Westside Postal Express!

Dan and "Jan" love to shame, scold, and chastise their customers. Are you hoping to have a rotten…read moreday? I have the solution for you. Go visit the very odd and bizarre couple who own and operate Westside Postal Express. Dan is always constipated, and Janice (Don't ever call her "Jan" -- She'll scold you and tell you how her wicked step mother called her by that name), who is old enough to be her husband's mother, calls him "Pops." These two have issues, but I can't pinpoint exactly what creates their extreme hostility towards their customers. Even before you walk into the toxic atmosphere of their little dirty cluttered post office, you'll be greeted by some hostile sign on the front door. Step inside and you'll hear the sarcastic voice, [disguised as pleasantness], from Dan. If you ask a question, the answer you'll receive from "Jan" or Dan will let you know how stupid you are. A sense of dread pours over me when there is something I have to go put in the mail. Unfortunately, Dan and Jan's Westside Postal Express is within walking distance of my home, and my time is so limited. So, I dreadfully get into my car and head their way, knowing that some sarcastic, underhanded passive-aggressive snarky comment will be hurled at me, or someone else in the line. Having known them and interacted with them for several decades, all I can say is that these two need some serious therapy. They should be operating a fitness club, where clients are scolded in order to push to new limits. Unfortunately, Dan and Jan are grossly out of shape, so they probably wouldn't get very many clients (Just like their toxic, crappy little post office.)

Older woman at front desk is very rude. Multiple encounters with her and I've seen her interact…read morewith other customers. She laughs when people are taping and packaging their returns saying "yeah that's not gonna work" yet not offering any advice as to why people may be packaging the product incorrectly. She also will do anything not to help you so that you use the self service machine at the front door, even when she's not doing anything. And if you ask questions her attitude comes off demeaning. Simply a negative experience every time with her.

Excellent service made everything smooth. The location is very convenient. Returning Amazon…read moreproducts here is a breeze!

These folks are super helpful. Always cheerful even when there is a line out the door. Great…read morelocation.

Debbie went above and beyond to help me. She figured out how to ship the cheapest with a large…read morepackage. I'm so thankful for all the extra time she took to help me!

As I biked to my fav UPS store with the eBay package I was returning, because it...nevermind! I saw…read morethe bike rack and wheeled around to lock up my two-wheeled steed. A short walk to the storefront, and before I could say "boo", one of the workers raised his hand to motion me towards the back of the store for no-waiting service! Bingo!! Just what I wanted in this pre-Christmas mailout season! I had my package all boxed up, so all it needed was a label to whisk away to Illinois. The man who attended me asked for my info, I explained what was in the box, he made a sincere comment about the spelling of my name, and the transaction lasted maybe 4 1/2 minutes. I was done and on my way, as I left, I had to dodge people that were trying to form a line and kept the door open for a UPS worker that was delivering packages, then another person walked in, and another, and another. I felt great! I had no waiting, but within 5 minutes the line was 8-9 persons deep! You get great service either way. You never know if there will be a line; you just gotta know that they are working as fast and as politely as possible!

Was returning some Amazon packages tonight along with many, many others. Despite the long line…read morewaiting, Jimmy was very calm, efficient, and helpful. Shoutout to Jimmy for the help tonight - we appreciate you!

Costumer service sucks lately. Was in around 2pm today and the young lady was just rude. Not…read morehelpful and texting on her phone the entire time waiting on us Told us quit boxing up Amazon return it causes her too much work. Please get back in the friendly faces we were accustomed to. No reason to be nasty and rude to your customers.

Always a very positive customer experience. Thank you! I'm here at least 1-2 times each month.read more

My go to place for shipping! They can package, print off your label, and send your stuff on its…read moreway. They are so helpful and friendly and even helped me send off a vacuum one day. I'll continue to come back here.

By FAR the best place I have ever used to mail a package! Anne was amazing! She downloaded the…read morefile that I needed, printed it AND did it correctly, unlike Staples. She mailed it and it was actually received and signed for UNLIKE the Post Office mail that I sent via certified mail. Anne was not only knowledgeable and efficient, she was extremely pleasant and professional. I will never mail from any other place again!

Shoutout to the local community heroes working hard and bringing their A- game! This venue is a…read morehuge blessing! They offer several different logistics options here like FedEx, DHL, and even USPS! I technically love the USPS flat rate boxes when sending packages to my family and friends. The fact that this venue helped me pick the right options that made the most sense like shipping times, signage options, size of boxes was a winner for me. The gentleman that helped me even helped me decide to add some packaging peanuts to keep my items more organized by filling in the gaps. I looooved that I was able to get an email from them that gave me my tracking number. It made me more confident and excited to watch the progress of my gifts to my family. I am grateful for their excellence! What a great blessing they are to help us reach our loved ones with their organizational skills and knowledge.

woman with big glasses was really mean and condescending honestly none of the other workers had a…read moregood attitude, am never coming back, i ended up just leaving because they wanted to overcharge me higher then the ups on baymeadows

Horrible they never come on time! The employees are rude mean and rude and disrespectful!read more

If anyone has tried to talk to a live person at FedEx I would appreciate getting the contact…read moreinformation. It is impossible to get to a live person regarding a claim. I'm sure that it's because they don't want to talk to actual people about the absolutely horrible service they provide. I filed a claim in September, followed up on it about a month later only to be told that it was delayed because they were still looking for the package. Needless to say I was extremely upset. I was finally able to get to someone who promised me that they would escalate my inquiry. That was two months ago and I have not heard from them. I tried to contact them today only to get a total run around. Their automated system said that the claim was denied although I haven't received any communication from FedEx whatsoever. No matter what I try I am unable to get to a live person. The claim was for one box out a five piece shipment. The five boxes made up one total item that I was returning. Because one box didn't make it I couldn't receive a refund for the return of the item. Now I am out not only the cost of the item (the return window closed) and the cost of shipping an item that never made it!! How does that seem reasonable? If I could rate FedEx lower than not good I would do it in a heartbeat

Wish I could give 0 stars. It's 2:19 PM on a Wednesday, both "OPEN" signs are on, both doors are…read morelocked. Sign on the door says "Xerographic continued full operation. Our standard hours are: Monday thru Friday from 9am to 5pm." No help at all.

Small, local, and very professional. Have used them for years. They are also very affordable. ~…read moreAnnette