9 hours early refused to check me in claiming I was late. Extremely rude people working the guard…read moreshack. Every time I come here it is nothing but a hassle. Last they said they didn't have the paperwork for my pickup set 6 hours ended up leaving because they finally said that the order wouldn't be ready that day. Again the guards were extremely rude.

Very new and modern state of the art facility! Can get you…read morein and out very fast. I arrived 45 minutes early, they put me in an unloading dock. 45 minutes later done. Reloaded my trailer, my trailer 5 hours early. Didn't even have a chance to use the driver's lounge. They have a large help wanted sign on a trailer sitting in the front lawn. Can you guess why?

I go here all the time. They're always kind and my packages are safe. If you arrive during open…read morehours, things always go quickly. I don't know why I didn't give them five stars in my previous review. I've never had a problem and can't imagine what else I'd expect from my friendly neighborhood UPS folks. They're even nice to my dog when I bring her along for a ride. If the other reviewer was referring to delivery people, I've also not had a problem with any of them, either. I've even had a couple nice drivers help shove large boxes in my home.

super friendly staff! the girls in there are super efficient and helpful with anything you ask them…read moreto do for you!

I find myself going to the UPS people a lot. I went to this location because it's Saturday and my…read morelocal location is closed. I was glad to see these folks were open. I had a simple drop-off situation but the people ahead of me had some complex returning situation and the people working there were way more patient about it than I probably would have been. This location also has lots of packing stuff, some office supplies and printer type stuff. It's also conveniently located near a Half Price books and other shopping destinations, so it's not out of the way if you have things to do. AND they're open every day of the week! I love that.

Went in for the soft opening yesterday and everything was top notch. Very clean and professional! I…read morelove how convenient it is and in a great area.

From the owner: We run a family-owned business dedicated to simplifying tasks for customers, treating them like…read morefamily. Our services range from mailbox rental to shipping, copy, print, fax, and beyond.

Customer service is terrible. They don't provide information regarding package locations when…read moretracking is unavailable and location incorrect. They obviously don't care at all

They have purposely set up only one self-service copier so customers will have to use store…read moreassociates to charge more money. That's just extortion. Fedex needs to do better by setting up one more self-service copier.

You will never find more helpful people. They have everything from ring boxes to ex large…read morecontainers. I get all my bakery boxes here. They also have gift wrap and cards. Plus they shop with USPS, UPS & FedEx. They work with you to make sure you get the best price available.

They can always help with your packing and shipping needs! Shop local and shop The Box Place!read more

Do not use this shipping services if you are outside the US. I am in Montreal Canada and bought a…read more5k military artifact at Hindman's auction. Hindman referred me to this shipper. So I paid this company $350 for UPS shipping. Once they received my money they stopped communicating and then I called UPS and UPS told me the company had paid $28 to ship the artifact UPS "Standard" without insurance no customs paperwork for UPS and pocketed the rest of the $350. Completely unprofessional.

I recently used Total Pack and ship for shipping some items I won at an auction to ship to hawaii…read more They were great, good communication and overall just a pleasure to do business with, I would recommend them to anyone in that area who needs shipping services. Jeremy

Cheryl was very unprofessional and displayed the worse customer service I have ever experienced at…read morea FedEx location. She was rude and unhelpful. It was only the two of us in the store and I had several boxes to ship and she just started my first package when a guy walked in with an envelope. I said he should go in front of me and Cheryl said she would have to re enter my business account information and he would have to wait a long time. He ended up leaving because she wouldn't help him. Then a few minutes later a woman walked in and she stopped and helped her on another computer then came back to me and had to re enter my business account. She charged me $34 for two boxes saying my original boxes were retail boxes and she couldn't ship them, which was not true. They were shipping boxes. I will not go to this location if she's working there, she's rude. Save yourself the headache and use a different location.

Store closed at 6 pm?? Hours say 7:00 pm. You take the drive and their hours are not reliable…read more There is a lady in there. Why are they closed? Sucks!

I had an issue with a fedex delivery and it was rerouted to the ship center on Paddock Road. Nina…read moreat the desk was so helpful, cheery and efficient. I had spend a lot of frustrating time on the phone with FedEx and Nina was just delightful and a wonderful representation of the company.

So I ordered a phone on 8-27-2025 an it was going thru FedEx‍ I paid for the EXPRESS SHIPPING,it…read morewas suppose to be delivered on 8-29-2025,the package never made it(WITH EXPRESS SHIPPING) Called customer service an was told I could go pick it up at the location on PADDOCK ROAD,got the an was told I couldn't get my package,it's now 9-03-2025 an I have still not received my package! FedEx is TERRIBLE,the PADDOCK location is TERRIBLE! This is unacceptable,I will never recommend FedEx to nobody,they drivers are bad delivery drivers,they customer service representative are TERRIBLE an don't know they're job!

Ship it! This…read moreconveniently located UPS Store is my regular. There are typically UPS Store locations nearby. I can think of at least 3 that are less than 15 minutes from me, with this location being the closest. The staff at this location is always friendly and they move quick. The only time you might get hung up is by an unprepared customer. I've seen the staff always stay very patient and courteous with these more challenging customers. A bonus at this facility is that they have a self shipping kiosk for Amazon returns. I would say that 99% of my visits are for this very reason. Amazon returns are almost always free from a UPS Store. Just make sure you click the other options tab when submitting a return. In many cases, a Kohl's location will be at the top of the list. Additionally, in many cases, you'll have to pay to have it picked up from home. The self check out kiosks have made this even easier. Scan your barcode, put your item(s) in the bag provided, affix your label and drop in the box. From that point you can opt to have a receipt printed or emailed to you. Easy as that. Would I go back? Definitely. This is my go-to Amazon returns location. As long as Amazon is in business, returns will be a part of all of our daily lives.

She is racist and rude I know there's signs that's they charge for label and tape I can read yet…read morethis Mataji is here yelling for me to pay even before I sent the email like I'm broke I wasn't gonna pay for it like I'm stealing meanwhile I have business account with ups and i spend a lot of money with them. I will never come here again