Visited 2pm Saturday. Waited 15 minutes, there was nobody attending the store. Two customers made…read morecopies and they did not see anyone. Wondered how FedEx managed the staff

I was in today to drop off a package. My parents just handed me the package already wrapped and…read morelabel already sealed telling me just to drop it off. Upon arriving the lady was busy with one of the machines, she just looked up as I said hi and kept doing what she was doing until she finished. Her tone was extremely rude as she described that the envelope is express Mail but the label is ground. I wouldn't mind changing it if she let me. She was almost yelling in my face. She said "If our driver lost your package, it would not be our fault since you packaged it this way". I mean how can you say that. She could just let me repackage it but instead just took the package and gave me the receipt. I was stunned at the experience. I have never had such a horrible experience. Not even time to correct it. I mean if you had a bad day I get it, everyone does sometimes but that's no reason to be that rude.

such a great environment and very clean. value all the workers and the service is amazing.read more

The customer service rep helped me with a package that I mislabeled. He really went out of his way…read moreto assist me. I am so very thankful!

Still having issues with FedEx swapping my package contents. I've spent dozens of hours and they…read moreare not cooperating stating my items were delivered when they were clearly not. Do not trust or use FedEx for expensive item shipments.

this location "lost" my hi-value item, FedEx refuse to pay the full confirmed and verified value…read moreand only paid the standard $100, claiming that is beyond their control. How did a package got lost while in FedEx hands is NOT UNDER THEIR CONTROL? It is 100% FedEx fault. For all we know this is an INSIDE JOB and was stolen by FedEx people. Avoid this location.

I had a drop off for a Shein mail order. I printed off a shipping return label ahead of time, but…read moreit was huge so I didn't seal the package, but that was no problem. The people there took great care of my package to ensure it was right for shipping. Great service. Organized and very pleasant.

I go here all the time and the staff is always incredibly friendly, helpful, and efficient.read more

I hate to complain, but this location totally failed us. The staff were very friendly and…read moreapologetic, but they really couldn't help, and that's a problem. We needed to get a document printed. Everything is completely automated. My daughter and I tried to figure it out, and couldn't. We asked for help, which took more time because we have to wait in line, which is ok and to be expected. Twice the staff came and showed us what to do. We did it. It didn't work. Over and over, it didn't work. When we asked for help the second time all they could do was tell us to wait for the email, that it takes a few minutes to come. It didn't so we went home in defeat, unable to print, and leaving my daughter in a jam. The emails with codes eventually did come, a whole hour after they were requested. Definitely not the few minutes it was supposed to take. This is a complete failure of the system as advertised. Again to be clear, the staff were not at fault.

I stopped by the place to print a single digital file! I had my own piece of paper with me too!…read more I was completely shocked by not only the fact that I was charged almost $12 for a single black and white image that I didn't like, but also by the attitude of the employee. The white lady with short hair, seems to have issues and gets frustrated and stressed over trivial things! She charged me $8 for some basic size adjustment! Literally a couple of clicks! She also has a tone that she makes feel i don't know what I'm doing! The only reason why I put 2 stars instead of 1 or even zero is because a minute later her coworker intervened and got $8 back, and went through the process again! Later that week, I received an email informing that the refund was a miscommunication, and that she was technically supposed to charge that much, which is ironic because I got way much better experience and more satisfying result at staples in that very location, for literally $0.5.

Not even a "1" Twice their times are not accurate…read more im at the store and not open At least change your answering machine. You're costing me money and 100% loosing my business. 100% NEVER coming back here.

I come here for all my mailing needs, and the service is consistently wonderful. The lady who runs…read morethe mail center is absolutely fantastic--always helpful, kind, and professional. Keep in mind that she's just one person managing the entire operation, which is impressive on its own. She deserves some grace for her hard work, so I'd encourage anyone reading negative reviews to consider that. Highly recommend this place for efficient, personalized service!

Terrible experience with an inept manager Ryan Campbell. Unable to process a poster order. First…read moreoff, unable to cancel poster order within 24 hours of placing the order. Unreasonable expectation that since it was already "made" that $60 had to be paid. Second off, was told in email that it would be delivered and available a certain day only to go into the store and it not be available or even ready for pick up. Piss poor customer service, will not be returning

First off very caring and professional staff. Absolutely good folks here, will help a rookie or…read moreveteran shipper. Customer service wise, it is hard to beat the UPS company. That tradition continues at this location, and if a new shipper, you can do it here. Parking is slightly interesting. Be defensive minded here. This strip mall location isn't a cinch. That grates on me slightly. Also I would acknowledge, they've raised costs significantly. Do shop around. Time is money, and I have been satisfied by efficiency and tracking. These are good features. I have been happy here, but hoping corporate considers some price changes perhaps?

Great variety of services offered. Thus us more than just a place to send packages. Great personal…read morecustomized services

From the owner: At Postal Plus we treat all our customers like family! So you know we will do our best to take care…read moreof any and all your needs. We offer a multitude of services like shipping, Packaging, handling, Notary, Scan, Fax, laminating, passport picture, same day delivery, copying and more! Come by, say hello, and learn what all we have to offer you!

Giao hàng chậm trễ khi khách gọi nhờ giải quyết thì đỗ lỗi cho khách. Không bao giờ gửi hàng ở đây…read morenữa.

They are having a promotion for $2.98/lbs to SÀI GÒN and $3.50/lbs to another places for Christmas…read moreand New Year season.

Very cool concept to help start-ups! Offers you great locations, flexible leasing, awesome…read moreamenities all at a price you wouldn't ever be able afford otherwise. You get to chose from shared co-working spaces, on call conference rooms, private office or just use of mailing address . Didn't work for what I need but during times like this Covid crisis it would be a much more affordable and safer option.

We worked closely with Intelligent Office in Fairfax for several years. Outstanding customer…read moreservice and value, beautiful meeting space and easy to schedule. Everyone in the office is very professional. I highly recommend them!